OneTinyFish
Member
10-11k?
Of those with issues who comment on forums; I think you're probably right it is a tiny fraction.
But of those with a forum presence from ordering to delivery who report issues, the proportion seems quite high.
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
2019/20 Orders and Deliveries [closed]
- Thread starter RjbT3
- Start date
- Status
10-11k?
Of those with issues who comment on forums; I think you're probably right it is a tiny fraction.
But of those with a forum presence from ordering to delivery who report issues, the proportion seems quite high.
Fingers and toes crossed it’s a good one! Let us all know, we need some good news!
It’s anybodies guess, but my latest email from Tesla about my collection on Thursday in Stockport says:
Charge Status
We aim to charge cars to a minimum of 40%. However please be mindful that due to the volume of vehicles we are receiving and limited number of
charging bays, this is not always possible. If you require your car with more charge than this, please do let us know and we will do our best to accommodate where possible.
hmm... I have not had any such email and I am collecting tomorrow
I actually sent an email to them requesting my licence plate details and got an email about collection day on Thursday instead with no licence details. Maybe it was just a coincidence that I got that mail just after I’d sent them one.
I had a call from Tesla today to check I was ok for Thursday pickup again. I asked about charge and he told me "it currently has 60% so you should be ok"
So if you need a certain level, ask and they may try and get it there for you, or at least tell you what it is.
I have just received a call from Tesla to confirm pickup on Friday at Stockport. Very helpful on the phone, explained that handover is not what it used to be, and to look out for 2 charging cables in the boot etc. Then to take as much as I would like to inspect the vehicle.
I wonder why everyone doesn't get the call, some texts, some email.....
I wonder why everyone doesn't get the call, some texts, some email.....
OneTinyFish
Member
Had a call from Tesla; sadly the car they allocated is apparently broken (with no further details being available). They've got the £50,000 in cash and no new inventory models arriving.
Really disappointed tbh
Really disappointed tbh
I'll be picking up on Thursday morning and will post here my experience good or bad.
There is definitely an overabundance of people on forums who either post because of a poor experience, or who have extremely tight tolerance for build quality.
Maybe time for people to "pre register" their intention to submit their experiences like you would a clinical trial!
I'm moving from a ford fiesta, the only experience I have of "high end" cars is on track days. We will see!
There is definitely an overabundance of people on forums who either post because of a poor experience, or who have extremely tight tolerance for build quality.
Maybe time for people to "pre register" their intention to submit their experiences like you would a clinical trial!
I'm moving from a ford fiesta, the only experience I have of "high end" cars is on track days. We will see!
Sorry to hear that.Had a call from Tesla; sadly the car they allocated is apparently broken (with no further details being available). They've got the £50,000 in cash and no new inventory models arriving.
Really disappointed tbh
I have had no further updates regarding my cancelled delivery yesterday. Get promised they will contact but nothing happens..
OneTinyFish
Member
Call them.
I've got managers apparently looking into it. But they don't know what's wrong with the car I ordered and even though an identical spec came up in inventory, couldn't move me over to it because the website is buggy and shouldn't have shown it apparently.
It shouldn't be this difficult, really. I'm feeling rather disappointed and grumpy now!
Called them again and I was told the delivery driver couldn’t get access to the car.. but I spoke to the driver who told me that he was sent away as the car had issues! I don’t want a defective car.. I am happy to cancel my order
My collection went really well today, the car was literally spot on with 1 minor panel gap issue with the frunk but nothing else. The check list was a really good tool to use and really helped me make sure the car was as expected.
Car was charged to 55% and arrived home on 35%.
The service from Birmingham was also very good and nothing to complain of.
Overall, well happy!
Car was charged to 55% and arrived home on 35%.
The service from Birmingham was also very good and nothing to complain of.
Overall, well happy!
- Status
Similar threads
