Yes had a VIN quoted over the phone but no oficial notification or text. Nothing on my account page, was told that the car was on the dock on 2nd November, however nobody at Tesla can or will tell me if it has even been shipped yet, so I'm not sure this was actually true. Since I've had to reinsure, tax, MOT etc. my ICE, it makes financial and emotional sense to stick with it for a bit longer.
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2019/20 Orders and Deliveries [closed]
- Thread starter RjbT3
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Mine is on the Grand Aurora also and I've been told 14th December for home delivery in South Yorkshire which is 2.5 weeks after it arrives in Southampton :-/
That is quite strange. I can't understand how they can give you a VIN without technically allocating your car. It sounds to me as if there is a system glitch somewhere.
If it was at a dock on 2nd November, it appears they can track it and by the same logic surely they can track where it is now? Dock on 2nd November would surely put it on Grand Aurora?
Might be worth doing a live chat - sometimes a little easier to ask awkward questions with a keyboard than over phone. Perhaps tap the VIN in and ask what the latest tracking on it is? Would be intrigued to see the copy and paste of what they say.
This is what I was thinking with GLOVIS CRYSTAL it arrives in Zeebrugge on 5 Dec and Southampton few days later (say 8th Dec) it seems most deliveries from GRAND AURORA are 7-14 days later after arriving 26/27 Nov. Which means GLOVIS deliveries will likely be from 14th onwards but may go into 21st December.
ginger biker
Member
I’ve managed is to drag a confirmation out of Tesla that my car is on the Glovis Crystal, but still no actual VIN forthcoming. Will be waiting impatiently for my text early next week once it clears the Panama Canal! At least the new PS5 arrives Thursday to distract me from the inconsistent and woeful communications from Tesla!!
Tall_Ross
Member
I wish Tesla would make their mind up. I tried the chat and was told straight out they are unable to help as I had already placed the order so need to phone up instead.
I am finding myself going around in circles.
This is pretty much what the Tesla help line chap confirmed to me. They are hopeful of getting GC's cars delivered before Christmas, although there are a few days between Christmas and year end in which they could arrange a limited number of deliveries, but they prefer to avoid this period if possible.
Let's hope GC is on time into Southampton!
I'm picking mine up at Thorpe Park Chertsey on Thursday at noon. Received phone call from a lovely young lady at West Drayton who advised my payment by bank transfer went through ok and the car, currently at Southampton, has 60% charge. There will be plenty of sign posts which Tesla have placed leading to Thorpe Park and where to park once there etc.
I'm trading in my car and have all the necessary docs and both keys ready to take.
New car insured, all docs and driving licence ready. (Private plate retention document V778 ready and waiting.)
Have you named your car yet?
Very excited,............. only three more sleeps to go
P.S. Don't forget to take your masks ;-)
Similar here - white M3P is due for delivery 11/12 after arriving on the Grand Aurora. Tesla confirmed on Live Chat just now. At least it feels more certain now but feels a protracted delivery.
Awesome !!!Have you named your car yet?
Very excited,............. only three more sleeps to go
)
I've been thinking of names, gonna go something sci-fi, maybe ripley, newt or Bishop, possibly nostromo, or Mando (the mandalorian) . Haven't decided yet
When do you collect your car? Was wondering when they usually give you your invoice to pay as I need to send mine off to get my Scottish Government loan paid.
Where is yours being collected from?
finally got told today mines the 9th too, asked about having it delivered to my home address, but told it will add a week or so (probably more on the so side lol), so sticking with the 9th, and the 75 mile journey there. been a long 3 month wait
SpareHeadOne
Member
Last time I bought a TV/fridge/anything I don't remember a separate charge covering the cost of shipping from Japan....
It's just another one of those car things that have existed for years and that they get away with. Ditto registration and document fees.
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