So, yesterday I entered my EDD range of Jan 8 - Feb 5. That was the third time the chaos monkey didn’t even bother to adjust the EDD until it was underway…as if the EDD algorithm was designed to taunt and mock the customer instead of communicate information that the customer could rely on for planning purposes…..ok….enough said.
Anywho, I was pleasantly surprised to receive a phone call from a Tesla SA yesterday reconfirming my delivery details (paying cash, no trade-in, transferring my current plates) and telling me that I should expect my car between Jan 8… wait, was he actually saying that the very day he was calling me…Jan 8….was in play for possible delivery when there was no VIN let alone a vehicle anywhere in sight?……yes, he reassured me that I’d have a car between Jan 8 - Feb 5. The last time I received that same call from the delivery team was in October and it was followed by a deafening silence so I took it all with a grain of salt and wished him a pleasant day.
I woke up to a new EDD range today of Jan 23 - Feb 20!
I’m really not in much of a hurry but it is kinda ironic that the customer interface is so poor when the car is so awesome.
I‘m still super excited about the car. The EDD antics are really sad to see. This will be Tesla Numero 5 for me. Tesla used to straight-up nail it on customer service. Now? Not so much.