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6 day old Model Y Broke down and needed a tow
- Thread starter BdlPNW2016
- Start date
daedaleck
Member
Was it still drivable? Could you have driven to a Service Center if you were given the option? Seems odd they'd say it needed a tow if you could still drive it even at a reduced capacity (unless they thought it was to prevent some kind of damage). How slow were you limited to?
Ldub22
Member
My Model S "broke" like this on its 2nd day. That was 2015. Took 2 days to replace a poor front motor.
Never ever had a single mechanical problem since.
Never ever had a single mechanical problem since.
No acceleration and I lost the ability to put it in drive. So definitely needed a tow.
Ldub22
Member
Replacing a motor is not a big deal in an electric car. It SOUNDS like a big deal, but it isn't.
What happens is that sometimes the new motor has a flaw, and works through QC just fine, but fails under specific loads that were difficult to test. For me, I was turning right onto a busy road from an uphill. I cranked my wheel while in position, and then gunned it. The front motor failed, but the car was totally driveable. Sometimes Tesla will give new drivers a tow even when they can drive because they sense, or suspect, or are told, that the owner doesn't feel comfortable driving a car with an active warning. In your case, it certainly wouldn't have worked no matter what.
The car will be fine. I have a friend who got a brand new Porsche 911 GT3 RS, his dream car, and it crapped the transmission all over the freeway on his first road trip and spent 45 days getting its innards replaced because the output shaft seized and cracked the crankshaft and two rods.
He made them buy the car back. THAT is a catastrophic failure.
daedaleck
Member
Agree that is catastrophic! There was a humming sound coming from the front and I had no option to put it in drive after trying different reboots with the Tesla support person. Not sure what we could have done to avoid the tow. Guess we’ll see what Tesla says. Thanks!
Every once in a while, "Better safe than sorry" ends up being a really good policy.
Even if it was able to drive again I would’ve asked them to check it at the dealer. It was so new that they didn’t even fix the delivery issues yet so I had an appointment coming up on Friday anyways.
bobby g
Member
Looking forward to your updates. The majority of issues that people have with the cars are service related.
Ldub22
Member
That is a terrible feeling. I hope it turns out to be like what I experienced: an inconvenience that eventually becomes a good story.
Agree. What can you do right? So far their customer support has been great. Let’s see how long it will take to fix though
