Got my 8.0 upgrade this weekend and after relearning the radio controls it has been OK....However, on day 1 I had an issue.. I went to the grocery store, got out, locked the door manually with the FOB and the center screen and dashboard stayed on.... I came out of the grocery store 20 minutes later and both the dash and the screen were still on as bright as ever. next stop same thing...
I called tech support and they said that no one else has ever reported this issue (so far) and of course it is Friday night and no SC support available... we tried the standard reboot and it did not work.... here i am standing in a parking lot 40 feet from the car talking to Tesla on the phone saying "it's still on.... it's still on"
they scheduled me an appointment Sat AM with the SC and sent them the information.... Amazingly... a local service center tech called me on my cell 10 minutes later... 9 PM on a Friday night... (Go Tesla).... he asked the same questions and once i told him i just got updated with 8.0 he said that things were now making sense and that they have gotten a number of calls regarding 8.0 struggles but at the same time mine was a new problem for him as well. Ironically i was pulling into my driveway while on the phone with him, got out of the car, locked the door and everything immediately went dark as it should.. Problem Solved??? He said Tesla will be likely sending out little fixes over the next couple weeks...
So I get in the car Saturday night... and guess what... screen is staying lit all over again!!! So I am waiting a couple days and see if it gets magically fixed again before i go over to the SC...
I did learn a couple things however, the screen automatically times out at 30 minutes (a default setting) and it runs off the small battery in the car so no threat of losing range while sitting overnight. Everyone is assuming it ia a 8.0 problem so let's hope...
Has anyone else had this experience... I thought it might be the sensor in the seat not realizing i got out of the car but the car immediately goes to "car off" so i don't think that is the cause...
thanks....
I called tech support and they said that no one else has ever reported this issue (so far) and of course it is Friday night and no SC support available... we tried the standard reboot and it did not work.... here i am standing in a parking lot 40 feet from the car talking to Tesla on the phone saying "it's still on.... it's still on"
they scheduled me an appointment Sat AM with the SC and sent them the information.... Amazingly... a local service center tech called me on my cell 10 minutes later... 9 PM on a Friday night... (Go Tesla).... he asked the same questions and once i told him i just got updated with 8.0 he said that things were now making sense and that they have gotten a number of calls regarding 8.0 struggles but at the same time mine was a new problem for him as well. Ironically i was pulling into my driveway while on the phone with him, got out of the car, locked the door and everything immediately went dark as it should.. Problem Solved??? He said Tesla will be likely sending out little fixes over the next couple weeks...
So I get in the car Saturday night... and guess what... screen is staying lit all over again!!! So I am waiting a couple days and see if it gets magically fixed again before i go over to the SC...
I did learn a couple things however, the screen automatically times out at 30 minutes (a default setting) and it runs off the small battery in the car so no threat of losing range while sitting overnight. Everyone is assuming it ia a 8.0 problem so let's hope...
Has anyone else had this experience... I thought it might be the sensor in the seat not realizing i got out of the car but the car immediately goes to "car off" so i don't think that is the cause...
thanks....