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Am I not understanding the app?

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Nov 28, 2018
9,485
10,659
Riverside Co. CA
It looks like the meter died in February and SCE has been using estimated values since then.

View attachment 660273

"estimates" that basically ignore however much you exported.... wow.

I have been saying SCE isnt as bad as PGE but I might need to revise that statement, lol.

EDIT:.. not only does the bill not say "estimate" but you called before, and talked to them for a couple hours per your earlier post. At some point you would think there should be a flag in the account or something that says "estimate" and they should have already been trying to contact you to replace the meter.
 
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sorka

Well-Known Member
Feb 28, 2015
8,127
5,926
Merced, CA
SCE said they are going to open up a bill dispute which can take up to 45 days. I assume they will go by what the Tesla app shows as there is no other source for what happened.

Please keep us updated. Would they have just let this go on forever if you'd never caught it?
 

SoCal Dave

Member
Jul 30, 2020
420
317
California
Please keep us updated. Would they have just let this go on forever if you'd never caught it?

Will do.

I have no idea how long they would have let it go on. I would assume they would have some type of report showing meters not providing data and would work them when they exceed a certain threshold.
 

tomuo

Member
Mar 15, 2021
32
10
Los Angeles, CA
Will do.

I have no idea how long they would have let it go on. I would assume they would have some type of report showing meters not providing data and would work them when they exceed a certain threshold.
SCE "lost" all daily NEM data for April which they said is not coming back, and daily NEM for May is still missing.
My April bill was also higher than expected.
Good luck!
 

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