MadScientist
Member
Just got mine installed. Hopefully, a car to go with it in the coming months.
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Likewise, my install date was about a week later.In my case, I got an email from Andersen a day after delivery telling me the was an installation slot the following week.
Hi all, first post here,
I am in the process of getting an Andersen A2 wall charger. I've put the order in, done the survey and I got Andersen telling me I need some an adaptive fuse to prevent overloading of the circuit. I have an 80a fuse/circuit board and a separate CU for a 40a Electric Shower.
They have given me all sorts of worst-case scenarios such as:
- Charging neighbours, relatives or friends cars during the day.
- Charging the car during the day (which I would never do) + running the electric shower at the same time + everything else in the house at the same time.
- I've got an 80a fuse and know their wall charger runs at max 32a. My electric shower is 40a, which still leaves 8a remaining, and I also know LED lights etc don't use a lot of amps.
So is this request from them viable? They said as the installation is non-standard, and thus they want a further £99 for this adaptive fuse. They also told me if I said no, they will cap the A2 to 22a.
Is this acceptable and or normal? What has your experience being? Do I need this adaptive fuse?
Kind regards,
Mike
Have you tried requesting a main fuse upgrade to 100 amps from your DNO?
Have you tried requesting a main fuse upgrade to 100 amps from your DNO?
Sorry, what is a DNO?
We contacted our energy supplier (EON-Next) and they noted that the meter should always have higher capacity than the fuse and our meter goes up to 80 amps and we currently have a 60 amp fuse. Therefore we can only upgrade the fuse to a max. of 80 amps and not 100 amps.
We don't share our supply with our neighbour.
I will contact them again and see if we can get this 100 amp, maybe the meter needs to be upgraded. Now if that costs more than £99, then I guess I should tell Andersen to go ahead and put this adaptive fuse in.
I’ve never heard of a meter having a limit.
They may only upgrade the fuse to 80A as a policy thing, but that would be an improvement and would probably resolve the problem. They would do the meter tails (the wires from the fuse to the meter) as well if needed.
This work should all be done for free.
Sorry, what is a DNO?
We contacted our energy supplier (EON-Next) and they noted that the meter should always have higher capacity than the fuse and our meter goes up to 80 amps and we currently have a 60 amp fuse. Therefore we can only upgrade the fuse to a max. of 80 amps and not 100 amps.
We don't share our supply with our neighbour.
I will contact them again and see if we can get this 100 amp, maybe the meter needs to be upgraded. Now if that costs more than £99, then I guess I should tell Andersen to go ahead and put this adaptive fuse in.