I placed an order of Maxpider Kagu Floor Mats for my Model 3 (a full set) for $159.97 net while they were running a promo for something like 20% off. Great deal, right?
Ordered July 24, estimated shipping 8/8-8/10 via Fedex Home Delivery.
On 8/17 I received a "revised shipping date" Email with a new estimated shipping date of 9/20. The Email warned if I did not accept by 9/14 my order would be cancelled. I accepted.
About a half-hour ago I received a similar Email with a new estimated shipping date of 10/4. The deadline to accept was "9/20 16:00:00 PM" (sic), a time that happened roughly 24 hours in the past. That's right - I received the Email on 9/21 at 7:10pm Eastern.
I called up their 800 number and they had no explanation for the delay. I was alternately told the mats are custom-manufactured and that I should look at another brand (I was pitched Weathertech).
Next issue: the website shows "Customer response pending" but clicking the Accept link in the Email does anything. While on the line with the rep, he told me he accepted on my behalf. The website still shows "Customer response pending". Mmkay.
Anybody dealt with this vendor before? Anybody with a pending Maxpider order stuck with the creeping suspicion that you'll receive another automated Email on or about 10/4?
Ordered July 24, estimated shipping 8/8-8/10 via Fedex Home Delivery.
On 8/17 I received a "revised shipping date" Email with a new estimated shipping date of 9/20. The Email warned if I did not accept by 9/14 my order would be cancelled. I accepted.
About a half-hour ago I received a similar Email with a new estimated shipping date of 10/4. The deadline to accept was "9/20 16:00:00 PM" (sic), a time that happened roughly 24 hours in the past. That's right - I received the Email on 9/21 at 7:10pm Eastern.
I called up their 800 number and they had no explanation for the delay. I was alternately told the mats are custom-manufactured and that I should look at another brand (I was pitched Weathertech).
Next issue: the website shows "Customer response pending" but clicking the Accept link in the Email does anything. While on the line with the rep, he told me he accepted on my behalf. The website still shows "Customer response pending". Mmkay.
Anybody dealt with this vendor before? Anybody with a pending Maxpider order stuck with the creeping suspicion that you'll receive another automated Email on or about 10/4?
