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Anyone else getting 'Key No Longer Inside' and the occasional whacked door?

Discussion in 'Model X: User Interface' started by chuckd, May 23, 2016.

  1. chuckd

    chuckd Member

    Joined:
    Apr 1, 2015
    Messages:
    55
    Location:
    Norman, OK
    Seems like nearly every time I get in the X, I get a message on the console underneath the car saying 'Key No Longer Inside, Car Will Not Restart'. However, it drives just fine.

    This happens with both of my keys, so it doesn't seem to be a key problem.

    Also, once or twice I've had the car open it's door and slam into a nearby wall as if it didn't see it at all. Most other times it pauses a few inches away just fine. Originally I thought it was the auto-open door feature being buggy, but I turned that off and it has done it from the inside simply by pulling the inside door handle.

    Anyone else have these problems?
     
  2. andrewket

    andrewket 2014 S P85DL, 2016 X P90DL (soon 100)

    Joined:
    Dec 20, 2012
    Messages:
    5,046
    I had the key issue, but a firmware update seems to have fixed it. We have two problems with our front doors: it inconsistently senses objects, which results in the door hitting other cars on occasion. We also have a problem with the doors not opening all the way, as if it thinks there is something there but there isn't.
     
  3. ernies

    ernies Member

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    Mar 16, 2015
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    106
    Location:
    Marysville WA
    Yes, I got it again today but have learned to ignore it. Only once did it fail to start and I clicked the top of the FOB once and stepped on the brake and away we went.
     
  4. Pjjava34

    Pjjava34 Member

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    Location:
    Georgia
    It's my understanding that the front doors have no sensors at all. They utilize the FWD sensors so if those are up or you are parked at an angle to where the rear doors don't sense another car, post, tree, ect by your side, then a pull of the front door handle will have it swing right into the object.

    I think the lack of front door sensors, since they open via a motorized component is one of my least favorite parts of the vehicle.
    I love the front doors, but if they can sometimes swing into objects because of the lack of sensors they should have never been motorized to begin with.
     
    • Like x 2
  5. Travelguy

    Travelguy Member

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    Dec 26, 2012
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    Location:
    New York
    Happens nearly every time I get in the car - service center couldn't find anything wrong to fix - learned to live with it and hope for a future fix
     
    • Love x 1
  6. vangogh

    vangogh Member

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    Location:
    Sunnyvale, Ca
    Try changing the battery in your fob...
     
  7. Pjjava34

    Pjjava34 Member

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    Dec 10, 2015
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    Location:
    Georgia
    I had the same message on my display today stating that it would not restart.
    I stepped out and locked the door and stepped back in and it was gone. I think it's more of a bug than a fob battery issue.

    If the fob battery is indeed low (as everyone on the forums always wants to blame) the car will give you a warning message on the display and remind you to change your batteries as indicated in the manual.
     
  8. Modelx2016

    Modelx2016 Member

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    Feb 18, 2016
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    Location:
    United States
    I picked up my X this past Tuesday. Since then I got the fob not in vehicle car will not restart message twice.

    I stepped out of the car and got back in and the message went away. Annoying hopefully it gets fixed with an update.
     
  9. Cosmacelf

    Cosmacelf Active Member

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    Mar 6, 2013
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    Location:
    San Diego
    The key fob not in car message is a software bug. I had it between releases. A new software update cured the car.
     
    • Informative x 1
  10. JamesG

    JamesG Member

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    64
    Location:
    Lexington, Massachusetts
    Pjjava34. Try paying attention to what the door is doing. Just like auto pilot you need to be in control. The front doors are absolutely terrific.
     
  11. Travelguy

    Travelguy Member

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    Location:
    New York
    Not a battery issue for me. Changed them and they are fresh. I have found that if you out the fob in the cup holder (as I read somewhere else on the forums so it's close to the receiver) and then open and shut the door, it will usually start up. No nee to actually exit the vehicle. I was also told new fobs use Bluetooth vs rf on model s (not sure if true) and sometimes need more time to be recognized. Mi would say at least 50% of the time I get the key not recognized and have to cycle the doors and wait 10-20 seconds before pushing the break will turn it on.
     
  12. skarletknite

    skarletknite Member

    Joined:
    Jun 7, 2016
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    Location:
    ny
    i have this issue as well. picked up car saturday so i have the latest software. sunday it happened to me on every trip i took. the only way i could get the error message to go away was walk away from the car, lock the doors, and then get it again. the "Car Will Not Restart" part of the message is pretty alarming (and upsetting 24hrs after pickup)
     
  13. commasign

    commasign Active Member

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    Aug 31, 2013
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    I had this exact issue yesterday and I'm running the latest firmware (.45). Got the key fob error message then when we got home both front doors went psycho opening and closing at maximum force ignoring all sensor data. Even standing right in front of the door it would open full force. It would even continue to try to open further when doors were maximally opened already resulting in flapping movement. The opening force was significant enough to cause bodily harm to a child and seemed to wobble the door attachments. Rebooting didn't help but taking the car out for a quick drive seemed to do the trick.
     
  14. mark80908

    mark80908 Member

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    Location:
    Colorado Springs, CO
    I suspect picking up the car does *not* mean the SW is the latest version. My MS center screen would not light up (no control over things like the sun roof) the day after I picked it up. It still drove, and after Tesla told me how to force a reboot, I haven't had that problem again in 7 months.
     
  15. skarletknite

    skarletknite Member

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    ny
    *it is* the latest version...
     
    • Like x 1
  16. Currythedog

    Currythedog New Member

    Joined:
    Jun 23, 2016
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    Location:
    Summit, NJ
    I get the key fob issue when the key and my phone are too close to each other. Since the key (apparently) uses bluetooth, the car can't recognize the signal from the key and only recognizes the signal from the phone. Try moving the key farther away from your phone.
     

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