I'm a Tesla owner with one Model S who waited in line on day #1 and was in the store less than 45 minutes after they opened the doors and made two reservations. The first reservation is correct but they messed up my second order and have it as "late 2018". I called and talked to one representative, Chris, who said he'd look into it and that he'd send me an email but never emailed and now hasn't returned any of my 3 phone calls (one a week, every week). So then I called again and talked to another representative, John, who also said he'd look into it and that he'd send an email and he did send the email but hasn't responded back via email or phone for the last three weeks.
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