Appointment for Minor Maintenance Issues

[iceman747]

I've had my Model X for about 6 weeks now and have really enjoyed it. I've noticed a few small issues that I did not notice on delivery, namely fit issues on the R FWD chrome, increased wind noise from the L FWD, fraying of the backs of the 3rd row, squeaking noise when opening/closing the R FWD, and squeaking of the brakes when reversing after rain. I don't really want to take the car in for service to have these addressed now and would rather wait for my 12,500 mile/1 year appointment, but worry that Tesla won't cover these repairs if I wait that long. Any experiences from others?

 

[psgabin]

REALLY ? really you just spent over six figures for a car---- call them they're going to fix it and they will give you a loaner

 

[K-MTG]

I've had my Model X for about 6 weeks now and have really enjoyed it. I've noticed a few small issues that I did not notice on delivery, namely fit issues on the R FWD chrome, increased wind noise from the L FWD, fraying of the backs of the 3rd row, squeaking noise when opening/closing the R FWD, and squeaking of the brakes when reversing after rain. I don't really want to take the car in for service to have these addressed now and would rather wait for my 12,500 mile/1 year appointment, but worry that Tesla won't cover these repairs if I wait that long. Any experiences from others?

I just took mine in for the same issues that existed since day 1 and Tesla took the car in without an issue. I had the car since May

 

[iceman747]

REALLY ? really you just spent over six figures for a car---- call them they're going to fix it and they will give you a loaner

Good point, thanks. Guess I'll call them up and schedule something. Looks like I just needed a good kick in the pants.

 

[JimVandegriff]

I just emailed service in Rocklin, mentioned the problem I am having (profile control seat adjustments not working because of loss of coordination between front seat and back seat), and suggested a date I could take the car into the service center. Within five minutes I had an email back, we set up a time, and they were very accommodating. So emailing service at your service center can work well too.

 

[bonnie]

I just emailed service in Rocklin, mentioned the problem I am having (profile control seat adjustments not working because of loss of coordination between front seat and back seat), and suggested a date I could take the car into the service center. Within five minutes I had an email back, we set up a time, and they were very accommodating. So emailing service at your service center can work well too.

The Rocklin team is fantastic. You're in good hands with those guys. (Tell them I miss them!)

 

[toxicpenguin]

Mine is at the service center for the same : took deliver December, tesla gave me a loaner while they are addressing the small fit problem issues recorded at delivery. In the month I had the car I noticed small quirks that I brought to their notice which they are fixing as well. I did mention to them that the car is perfect, and as far as possible to keep it that way is keep the replacements to a minimum unless something is broken.
I got to say, I love the ms loaner (I traded in my old ms for max), but I totally miss the mx!! Can't wait to get it back. I miss most the large openness of the windshield and TACC.

 

[gearchruncher]

Get set up ASAP. The brake noise is a known issue but rotors are back-ordered for a long time. Been waiting 3 weeks and am being told at least 4 weeks more.

 

[iceman747]

Well my wife got rear-ended in the X today, minor bumper damage, but definitely something to get fixed (dash cam footage is so helpful!). Guess I'll be calling to get that service appointment!