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Appointment for Minor Maintenance Issues

Discussion in 'Model X' started by iceman747, Feb 6, 2017.

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  1. iceman747

    iceman747 Member

    Joined:
    Sep 19, 2016
    Messages:
    27
    Location:
    SF Bay Area
    I've had my Model X for about 6 weeks now and have really enjoyed it. I've noticed a few small issues that I did not notice on delivery, namely fit issues on the R FWD chrome, increased wind noise from the L FWD, fraying of the backs of the 3rd row, squeaking noise when opening/closing the R FWD, and squeaking of the brakes when reversing after rain. I don't really want to take the car in for service to have these addressed now and would rather wait for my 12,500 mile/1 year appointment, but worry that Tesla won't cover these repairs if I wait that long. Any experiences from others?
     
  2. psgabin

    psgabin Member

    Joined:
    Jan 9, 2016
    Messages:
    81
    Location:
    livingston, nj
    REALLY ? really you just spent over six figures for a car---- call them they're going to fix it and they will give you a loaner
     
  3. K-MTG

    K-MTG Sunshade Captain of TMC

    Joined:
    Oct 24, 2015
    Messages:
    3,866
    Location:
    Irvine, CA
    I just took mine in for the same issues that existed since day 1 and Tesla took the car in without an issue. I had the car since May
     
  4. iceman747

    iceman747 Member

    Joined:
    Sep 19, 2016
    Messages:
    27
    Location:
    SF Bay Area
    Good point, thanks. Guess I'll call them up and schedule something. Looks like I just needed a good kick in the pants. :D
     
  5. JimVandegriff

    JimVandegriff Member

    Joined:
    Jun 30, 2015
    Messages:
    356
    Location:
    Trinidad, CA
    I just emailed service in Rocklin, mentioned the problem I am having (profile control seat adjustments not working because of loss of coordination between front seat and back seat), and suggested a date I could take the car into the service center. Within five minutes I had an email back, we set up a time, and they were very accommodating. So emailing service at your service center can work well too.
     
  6. bonnie

    bonnie Oil is for sissies.

    Joined:
    Feb 6, 2011
    Messages:
    15,526
    Location:
    Columbia River Gorge
    The Rocklin team is fantastic. You're in good hands with those guys. (Tell them I miss them!)
     
    • Like x 1
  7. toxicpenguin

    toxicpenguin Member

    Joined:
    Jun 13, 2015
    Messages:
    59
    Location:
    Greenwich,CT
    Mine is at the service center for the same : took deliver December, tesla gave me a loaner while they are addressing the small fit problem issues recorded at delivery. In the month I had the car I noticed small quirks that I brought to their notice which they are fixing as well. I did mention to them that the car is perfect, and as far as possible to keep it that way :) is keep the replacements to a minimum unless something is broken.
    I got to say, I love the ms loaner (I traded in my old ms for max), but I totally miss the mx!! Can't wait to get it back. I miss most the large openness of the windshield and TACC.
     
    • Like x 1
  8. gearchruncher

    gearchruncher Member

    Joined:
    Sep 20, 2016
    Messages:
    445
    Location:
    Seattle, WA
    Get set up ASAP. The brake noise is a known issue but rotors are back-ordered for a long time. Been waiting 3 weeks and am being told at least 4 weeks more.
     
  9. iceman747

    iceman747 Member

    Joined:
    Sep 19, 2016
    Messages:
    27
    Location:
    SF Bay Area
    Well my wife got rear-ended in the X today, minor bumper damage, but definitely something to get fixed (dash cam footage is so helpful!). Guess I'll be calling to get that service appointment!
     

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