SC to SC can get different results. Lots of people have examples of being denied at one but not another.
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Are wind noises fixed under warranty for free or do they charge for it? (Wind noise from triangle piece on drivers door)
- Thread starter tdiggity
- Start date
This is the second bad thing I've read about Burbank SC today. Sucks. How far is another SC?
From my own personal experience, Burbank SC is bad. They lost my mobile connector that was in the trunk when replacing something on my 3 - I tried to call to see if the tech still had it (which is an exercise in patience with Tesla as a whole), they said there's no way that's possible - that it would have been put back - in the end, it took me going back there a few days later and they just gave me a new one to get me to go away. To top it off, I found that they broke my tow hook cover (left the broken one in the door cubby) - wasn't worth pursuing after the mobile connector incident.
The next closest is in arcadia - I will try there next time.
The Charlotte SC said they absolutely treat MS/X owners different than 3/Y, which I understand considering the price. I assume you have an X based on the forum, but I had to be towed about 300 miles and they didn't charge me. They said if it was a 3/Y, they probably would have.
Just recently got the X. Experience above was for our 2018 model 3.
That’s impressive that they didn’t charge you a towing fee. A long time ago, we had one of the first Model S in Bay Area ca. When tesla was just starting out. The SCs were amazing back then.
I really like the mobile tech in my area. He always goes above and beyond.
SC zero’d out the charges for the wind noise issue. Apparently, the service advisor can zero it out only in person.
Then, I took a tech on a test drive to show him the noise and he acknowledged it.
They said they’re going to try adjusting the windows to see if that fixes it.
Then, I took a tech on a test drive to show him the noise and he acknowledged it.
They said they’re going to try adjusting the windows to see if that fixes it.
The original seal between the fixed pane (or quarter pane depending on what you want to call it) changed sometime after my 2017 S75D was built. Last year a deer t-boned my car, and destroyed the drivers side mirror, dented both front & rear drivers side doors, and barely bent the frame the fixed pane is attached to.
This caused the occasional wind noise I would have to change to a constant scream. The body shop didn't replace the fixed pane & door seals, and I refused to take it back after they screwed up on the repair in general. I had the insurance company cut me a check for the cost of the parts from Tesla, and I swapped them myself. What I found is that on the vertical seal attached to that fixed pane, Tesla had started inserting a section of silicone tubing inside the seal, which "stiffens" where the drivers or passenger window glides against it. Other than that, the seal is still the same. I checked the original seal, as well as the one on the passenger side door, and both were missing this "reinforcement." I ended up just replacing the fixed pane & that one seal, and returned the main door seal as after the replacement seal was installed, ALL of the wind noise that I would have from that fixed pane was gone, and has not yet returned.
Prior to the accident, I could count on a bit of wind noise from the drivers side once I got to 70mph, but the passenger side would only do it sometimes. I didn't want to shell out the cost for a new seal, so I sacrificed a fat silicone straw (~0.5" OD) and shoved it on in there before putting everything back together. Sure enough, the wind noise on the passenger side was gone as well.
Here are a couple pictures to show were it is inserted/etc. If you do this, use lots of lube.....TRUST ME. It's a real pain to insert the tubing, but becomes a nightmare to "snap" the seal back into the grooves if it's dry. I used a white lithium grease spray that I had around, and it worked like a charm.
This caused the occasional wind noise I would have to change to a constant scream. The body shop didn't replace the fixed pane & door seals, and I refused to take it back after they screwed up on the repair in general. I had the insurance company cut me a check for the cost of the parts from Tesla, and I swapped them myself. What I found is that on the vertical seal attached to that fixed pane, Tesla had started inserting a section of silicone tubing inside the seal, which "stiffens" where the drivers or passenger window glides against it. Other than that, the seal is still the same. I checked the original seal, as well as the one on the passenger side door, and both were missing this "reinforcement." I ended up just replacing the fixed pane & that one seal, and returned the main door seal as after the replacement seal was installed, ALL of the wind noise that I would have from that fixed pane was gone, and has not yet returned.
Prior to the accident, I could count on a bit of wind noise from the drivers side once I got to 70mph, but the passenger side would only do it sometimes. I didn't want to shell out the cost for a new seal, so I sacrificed a fat silicone straw (~0.5" OD) and shoved it on in there before putting everything back together. Sure enough, the wind noise on the passenger side was gone as well.
Here are a couple pictures to show were it is inserted/etc. If you do this, use lots of lube.....TRUST ME. It's a real pain to insert the tubing, but becomes a nightmare to "snap" the seal back into the grooves if it's dry. I used a white lithium grease spray that I had around, and it worked like a charm.
Georgesb2
George Borrelli
Can you say exactly where the windshield issue was?
Can you take a picture and point it out?
Bigriver
Member
Sorry that was 5 years ago, and I might have known at the time exactly where they adjusted the front windshield molding, but I have not retained that in my longterm memory.
I also had that wind noise issue with my 2016 MX (passenger side). I played a bit with my door seal and I detected there's a maybe 5" long solid peace of something in the door seal, which slided down within in the seal on the passenger side. On the driver side it seems to be at the right place because there was no wind noise issue. On the passenger side I simply moved the solid something up to the same position as it's at the driver side and now it's good.
Do you happen to have the part numbers for this? I have a 2016 that suffers from wind noise and would like to try and replace these seals. It's literally the only thing that bothers us about the car.
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