guccitrash
Member
This right here. I have a feeling they have to be proactive to match vins to customers.It's possible that there's some manual work, and some of us just get stuck with worse SAs than others
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This right here. I have a feeling they have to be proactive to match vins to customers.It's possible that there's some manual work, and some of us just get stuck with worse SAs than others
No idea. At this point I have given up trying to make sense of it. My SA accidentally knocked my profile out of completion on 4/27 (“sorry, misread your email and thought you needed a change”), so my guess is that has something to do with it.I swear this part just makes no sense to me. Same state; same config, almost 2 weeks earlier, yet the delivery is out of sequence. I wonder if there are other factors, like financing vs cash etc, otherwise it makes no sense, right? Another possible reason is we may be overestimating the automation level of the ordering process. It's possible that there's some manual work, and some of us just get stuck with worse SAs than others.
One things is for sure, AZ Tesla SAs are, in my experience, just awful. I see other posts where SAs keep in constant contact with the customers, but I got ZERO communication from my SA. I don't even know who that person is for my order. I just got one text initially trying to sell me more Tesla stuff lol.
Apologies for the rant and good luck to the rest of us.
When did you get your vin assignment, and how long after did you get the payment text?Delivery appointment has been scheduled for this Thursday at 4. It seems like they are in a hurry to get some cars delivered this week and next week!
That might make some sense. My SA has been out on medical leave and I've had no real movement. But I suppose there's no real way to know.I swear this part just makes no sense to me. Same state; same config, almost 2 weeks earlier, yet the delivery is out of sequence. I wonder if there are other factors, like financing vs cash etc, otherwise it makes no sense, right? Another possible reason is we may be overestimating the automation level of the ordering process. It's possible that there's some manual work, and some of us just get stuck with worse SAs than others.
One things is for sure, AZ Tesla SAs are, in my experience, just awful. I see other posts where SAs keep in constant contact with the customers, but I got ZERO communication from my SA. I don't even know who that person is for my order. I just got one text initially trying to sell me more Tesla stuff lol.
Apologies for the rant and good luck to the rest of us.
I swear this part just makes no sense to me. Same state; same config, almost 2 weeks earlier, yet the delivery is out of sequence. I wonder if there are other factors, like financing vs cash etc, otherwise it makes no sense, right? Another possible reason is we may be overestimating the automation level of the ordering process. It's possible that there's some manual work, and some of us just get stuck with worse SAs than others.
One things is for sure, AZ Tesla SAs are, in my experience, just awful. I see other posts where SAs keep in constant contact with the customers, but I got ZERO communication from my SA. I don't even know who that person is for my order. I just got one text initially trying to sell me more Tesla stuff lol.
Apologies for the rant and good luck to the rest of us.
What was your EDD prior to getting the message?Finally got the confirm Tesla vision message. Got the VIN immediately after confirming. Now waiting for updated delivery window. Still says 3-13 weeks. Ordered 4/14 MY LR5 MSM
I received my Vin Friday evening and then woke up to a delivery/payment text today! My delivery window just prior to receiving a Vin was the dreaded 3-13 weeks!When did you get your vin assignment, and how long after did you get the payment text?
Congrats!Just got the text message to schedule delivery appointment. Next available option was 6/8 @ 11am. So excited!
Nice! June 8 seems so far out, wonder if they just have that many deliveries or if the car is coming in this week still.Just got the text message to schedule delivery appointment. Next available option was 6/8 @ 11am. So excited!
Congrats! We’ve got the same config, also in the Far East Valley. Will be curious to see what happensThought I would chime in on my experience so far. Ordered on 4/16, MYLR, White/Black, 5 seats, no tow hitch, 19" Gemini. Got the Tesla Vision confirmation and VIN on the evening of the 28th (my EDD range had disappeared off the site a couple days earlier, I think it was June 10-30 before that), reached out to my SA on the 29th to see about scheduling delivery and he said the car was scheduled to arrive on the 31st, I got the text to schedule delivery the morning of the 30th. Picked the earliest time slot, which was June 2nd at 2pm.
Got a call from the delivery coordinator this morning asking if I was interested in home delivery which kind of surprised me since I'm down a decent distance in the SE Valley. I know there's some risk with home delivery as they can't address any issues on-site but it frankly worked better for a lot of other reasons, so it should be getting dropped off sometime on the 2nd!
That’s awesome. Got the text to schedule delivery for mine today and the earliest date available for me was the 8th at 10am. I hope they offer home delivery for me as well. I’ll inquire about that tomorrow.Thought I would chime in on my experience so far. Ordered on 4/16, MYLR, White/Black, 5 seats, no tow hitch, 19" Gemini. Got the Tesla Vision confirmation and VIN on the evening of the 28th (my EDD range had disappeared off the site a couple days earlier, I think it was June 10-30 before that), reached out to my SA on the 29th to see about scheduling delivery and he said the car was scheduled to arrive on the 31st, I got the text to schedule delivery the morning of the 30th. Picked the earliest time slot, which was June 2nd at 2pm.
Got a call from the delivery coordinator this morning asking if I was interested in home delivery which kind of surprised me since I'm down a decent distance in the SE Valley. I know there's some risk with home delivery as they can't address any issues on-site but it frankly worked better for a lot of other reasons, so it should be getting dropped off sometime on the 2nd!