Arizona Waiting Room

[guccitrash]

It's possible that there's some manual work, and some of us just get stuck with worse SAs than others

This right here. I have a feeling they have to be proactive to match vins to customers.

 

[sunporter]

I swear this part just makes no sense to me. Same state; same config, almost 2 weeks earlier, yet the delivery is out of sequence. I wonder if there are other factors, like financing vs cash etc, otherwise it makes no sense, right? Another possible reason is we may be overestimating the automation level of the ordering process. It's possible that there's some manual work, and some of us just get stuck with worse SAs than others.

One things is for sure, AZ Tesla SAs are, in my experience, just awful. I see other posts where SAs keep in constant contact with the customers, but I got ZERO communication from my SA. I don't even know who that person is for my order. I just got one text initially trying to sell me more Tesla stuff lol.

Apologies for the rant and good luck to the rest of us.

No idea. At this point I have given up trying to make sense of it. My SA accidentally knocked my profile out of completion on 4/27 (“sorry, misread your email and thought you needed a change”), so my guess is that has something to do with it.

We’re planning to road trip on 6/12 for the rest of June. If it doesn’t happen by then… I’m telling myself it wasn’t meant to be in a Tesla.

 

[ocgolf]

Delivery appointment has been scheduled for this Thursday at 4. It seems like they are in a hurry to get some cars delivered this week and next week!

When did you get your vin assignment, and how long after did you get the payment text?

 

[eclipsefire]

I swear this part just makes no sense to me. Same state; same config, almost 2 weeks earlier, yet the delivery is out of sequence. I wonder if there are other factors, like financing vs cash etc, otherwise it makes no sense, right? Another possible reason is we may be overestimating the automation level of the ordering process. It's possible that there's some manual work, and some of us just get stuck with worse SAs than others.

One things is for sure, AZ Tesla SAs are, in my experience, just awful. I see other posts where SAs keep in constant contact with the customers, but I got ZERO communication from my SA. I don't even know who that person is for my order. I just got one text initially trying to sell me more Tesla stuff lol.

Apologies for the rant and good luck to the rest of us.

That might make some sense. My SA has been out on medical leave and I've had no real movement. But I suppose there's no real way to know.

I am financing through tesla, no trade in, ordered on 4/15. Everything in my account is done and ready to go.

It certainly does seem like someone on tesla's end just needs to push a button, or something.

 

[theluckeys]

My EDD dates have been pretty steady since I ordered, the last few days were even declining, but then I received the dreaded 3-13 weeks today:

• 5/26 - 6/16 thru 6/30
• 5/27 - 6/15 thru 6/30
• 5/28 - 6/9 thru 6/29
• 5/29 - 6/8 thru 6/28
• 5/30 - 3 - 13 Weeks

 

[theluckeys]

I swear this part just makes no sense to me. Same state; same config, almost 2 weeks earlier, yet the delivery is out of sequence. I wonder if there are other factors, like financing vs cash etc, otherwise it makes no sense, right? Another possible reason is we may be overestimating the automation level of the ordering process. It's possible that there's some manual work, and some of us just get stuck with worse SAs than others.

One things is for sure, AZ Tesla SAs are, in my experience, just awful. I see other posts where SAs keep in constant contact with the customers, but I got ZERO communication from my SA. I don't even know who that person is for my order. I just got one text initially trying to sell me more Tesla stuff lol.

Apologies for the rant and good luck to the rest of us.

I don't even have an SA (or at least one has not reached out). Has anyone actually had a good experience with an SA from Scottsdale Fashion? Don't really want to make the extra 30 min round trip drive if there is actually one good SA @ Fashion.

 

[ArizonaEV]

Hi All,

Orderer MYLR white car/black interior 5 seat, no FSD on April 17. My delivery changed today 3-13 weeks like others here. In Glendale.

 

[TUAZ]

Finally got the confirm Tesla vision message. Got the VIN immediately after confirming. Now waiting for updated delivery window. Still says 3-13 weeks. Ordered 4/14 MY LR5 MSM

 

[guccitrash]

Finally got the confirm Tesla vision message. Got the VIN immediately after confirming. Now waiting for updated delivery window. Still says 3-13 weeks. Ordered 4/14 MY LR5 MSM

What was your EDD prior to getting the message?

 

[TUAZ]

What was your EDD prior to getting the message?

3-13 weeks

 

[guccitrash]

3-13 weeks

 

[atlphx]

When did you get your vin assignment, and how long after did you get the payment text?

I received my Vin Friday evening and then woke up to a delivery/payment text today! My delivery window just prior to receiving a Vin was the dreaded 3-13 weeks!

 

[kingamoon]

What do you guys recommend in terms of getting ready for delivery? I applied for a loan through Tesla (Wells Fargo) but I can't remember how long that offer was for (60 days maybe). I have a feeling we'll all get VINs this week.

 

[Señor Blaze]

I submitted my odometer photo to Carvana to trigger the selling process immediately after getting a VIN yesterday. That's when I discovered that Capital One still hasn't received my title from the original lender (refi'd back in February) and MVD is showing no lienholders on the vehicle. The irony here is that the original lender was the one Carvana used when I financed through them.

So I may have two cars for a bit, but luckily I was not counting on the proceeds from the sale to make my down payment. Seems I can get a replacement title through the new AZ MVD NOW site, but I'm gonna call Capital One to see what they wanna do.

 

[Señor Blaze]

Just got the text message to schedule delivery appointment. Next available option was 6/8 @ 11am. So excited!

 

[theluckeys]

Just got the text message to schedule delivery appointment. Next available option was 6/8 @ 11am. So excited!

Congrats!

 

[eclipsefire]

Just got the text message to schedule delivery appointment. Next available option was 6/8 @ 11am. So excited!

Nice! June 8 seems so far out, wonder if they just have that many deliveries or if the car is coming in this week still.

 

[WallacePD]

Thought I would chime in on my experience so far. Ordered on 4/16, MYLR, White/Black, 5 seats, no tow hitch, 19" Gemini. Got the Tesla Vision confirmation and VIN on the evening of the 28th (my EDD range had disappeared off the site a couple days earlier, I think it was June 10-30 before that), reached out to my SA on the 29th to see about scheduling delivery and he said the car was scheduled to arrive on the 31st, I got the text to schedule delivery the morning of the 30th. Picked the earliest time slot, which was June 2nd at 2pm.

Got a call from the delivery coordinator this morning asking if I was interested in home delivery which kind of surprised me since I'm down a decent distance in the SE Valley. I know there's some risk with home delivery as they can't address any issues on-site but it frankly worked better for a lot of other reasons, so it should be getting dropped off sometime on the 2nd!

 

[sunporter]

Thought I would chime in on my experience so far. Ordered on 4/16, MYLR, White/Black, 5 seats, no tow hitch, 19" Gemini. Got the Tesla Vision confirmation and VIN on the evening of the 28th (my EDD range had disappeared off the site a couple days earlier, I think it was June 10-30 before that), reached out to my SA on the 29th to see about scheduling delivery and he said the car was scheduled to arrive on the 31st, I got the text to schedule delivery the morning of the 30th. Picked the earliest time slot, which was June 2nd at 2pm.

Got a call from the delivery coordinator this morning asking if I was interested in home delivery which kind of surprised me since I'm down a decent distance in the SE Valley. I know there's some risk with home delivery as they can't address any issues on-site but it frankly worked better for a lot of other reasons, so it should be getting dropped off sometime on the 2nd!

Congrats! We’ve got the same config, also in the Far East Valley. Will be curious to see what happens

 

[TUAZ]

Thought I would chime in on my experience so far. Ordered on 4/16, MYLR, White/Black, 5 seats, no tow hitch, 19" Gemini. Got the Tesla Vision confirmation and VIN on the evening of the 28th (my EDD range had disappeared off the site a couple days earlier, I think it was June 10-30 before that), reached out to my SA on the 29th to see about scheduling delivery and he said the car was scheduled to arrive on the 31st, I got the text to schedule delivery the morning of the 30th. Picked the earliest time slot, which was June 2nd at 2pm.

Got a call from the delivery coordinator this morning asking if I was interested in home delivery which kind of surprised me since I'm down a decent distance in the SE Valley. I know there's some risk with home delivery as they can't address any issues on-site but it frankly worked better for a lot of other reasons, so it should be getting dropped off sometime on the 2nd!

That’s awesome. Got the text to schedule delivery for mine today and the earliest date available for me was the 8th at 10am. I hope they offer home delivery for me as well. I’ll inquire about that tomorrow.