Australian Model Y Waiting Room

[stibbs]

Nothing via SMS for some reason

Just called them:

• Re: no SMS - it appears I'm somehow unsubscribed for phone comms (or even blocked their number?) despite no action on my side. Validated it is not blocked on my mobile also. They are going to look into it for me
• Re: delivery day - the car physically won't be onsite until that date. They only hold cars for 7 days

 

[Laks]

My original car was on the Glovis and sent back to Shanghai. Was assigned a new VIN and advised it was on the Morning Crystal. My EDD has been blank for ages and is still not updated. Now I know from this thread, and tracking the Crystal that it docked in Brisbane and its draught dropped so it definitely unloaded. There was also a photo proving it was docked.

Sick of waiting for an EDD, I texted Tesla yesterday asking what was going on and got an interesting reply:

We did get to see the ship on the shores of Brisbane but it did not get to unload, it is now making its way to Melbourne. This could be because the Brisbane port was busy and it couldn't dock once arrived. The EDD will update itself after it leaves Melbourne port as we can't control the estimated times until then. Thanks for your patience.

So according to Tesla, the Morning Crystal didn't dock or unload in Brisbane but this thread proves that to be not true. Is this a case of, they forgot to unload my car while it was in port? Has anyone else got confirmation of delivery or pick up dates for vehicles that arrived in Brisbane on the Crystal?

That is incorrect, give them a call. My car was on it & I'm picking it up this afternoon.

 

[Kevin Li]

That is incorrect, give them a call. My car was on it & I'm picking it up this afternoon.

Pick up this afternoon? How good! This Sydney sider still have one whole month to wait

 

[stibbs]

Good chance I’m going to have to cancel the car after waiting all this time, because they only hold the vehicle for a week

 

[Jason Ong]

Good chance I’m going to have to cancel the car after waiting all this time, because they only hold the vehicle for a week

Maybe you can have a close mate pick it up for you. I believe Tesla allows that as long as there’s a signed letter from you.

 

[AndyC]

According to Tesla, Alexandria can do 90 deliveries a day while Chatswood can only do 19. So not sure you guys with long delivery wait are from Chatswood?

 

[braker27]

If Sydney delieveries are occurring post February 17, I hate to think when mine will be. I am in Adelaide, MC hasnt even docked in Melbourne yet, and my EDD is February 14 to March 6. Seems very unlikely................

I think there's a backlog at Port Kembla and that some got on trucks pretty soon after (the people picking up next week) and then we wait. All heresay. But you guys will probably end up with them pretty quickly as it seems like a Sydney thing.

 

[sbansal]

Did they change the schedule for MC for Melbourne to 26th again?

 

[Jason Ong]

Did they change the schedule for MC for Melbourne to 26th again? View attachment 1011695

Nah, it just takes some time for them to update the Vic ports site. They may update it tonight or tomorrow.

 

[Kevin Li]

According to Tesla, Alexandria can do 90 deliveries a day while Chatswood can only do 19. So not sure you guys with long delivery wait are from Chatswood?

I’ve moved mine to Alexandria from Chatswood for a quicker delivery, but still need to wait till end of Feb

 

[MYTBO]

I’ve moved mine to Alexandria from Chatswood for a quicker delivery, but still need to wait till end of Feb

Did you call them or sms to change the delivery centre?

 

[Kevin Li]

Did you call them or sms to change the delivery centre?

Yes and no, it was during GC saga, where they told me I’ll get a quicker delivery at Alexandria because of the daily volume. So I told them change it. Just never switched back to Chatswood. Anyway it’s booked in I’ll just wait some more what’s another month huh?

 

[Kevin Li]

Did you call them or sms to change the delivery centre?

Called the rep from Chatswood

 

[darma]

Sorry to hear about the drama for Sydney people on the MC debacle. Let's hope

With the large number of cars, assuming delivery texts will be sent out over multiple days. I haven’t got delivery booking date yet and EDD still 1-22Feb. So let’s hope it’s been unloaded at PK and not still on the MC

Same edd before, then moved 1 day earlier, then sms to book delivery. Mine can be picked up as early as 30th.

 

[Kevin Li]

Same edd before, then moved 1 day earlier, then sms to book delivery. Mine can be picked up as early as 30th. View attachment 1011717

Oh wow how good! Wonder what’s reason the extra 20 day delay for me

 

[Winnieblue]

Paganella is getting close!
Let's all put out our UMCs and pray for a painless arrival

 

[lettscreate@gm]

I ordered a two weeks ago and received an email saying it's on the LAPIS ARROW.

From reading this thread, it's going to the stink bug car? Seems average getting a car that's old (i.e. not manufactured recently)?

 

[RedFrost]

So I responded to the text saying that the Morning Crystal didn't dock in Brisbane and that it went straight to Melbourne. Told them I know it unloaded and that cars are being delivered. I got a call from my original sales rep. He doubled down and said the MC didn't dock in Brisbane. I told him it did. He is going to triple check with operations. Something fishy going on here.

 

[braker27]

So I responded to the text saying that the Morning Crystal didn't dock in Brisbane and that it went straight to Melbourne. Told them I know it unloaded and that cars are being delivered. I got a call from my original sales rep. He doubled down and said the MC didn't dock in Brisbane. I told him it did. He is going to triple check with operations. Something fishy going on here.

What a bizarre thing! We all tracked it

 

[braker27]

Paganella is getting close!
Let's all put out our UMCs and pray for a painless arrival

I wonder what your delivery times are like if some of our Sydney ones are delayed! Will be odd if yours can be delivered before MC haha.