TankoftheNorth
Member
Got my second delivery cancellation today. Originally supposed to get it 9/19, then 9/26, now 9/29.
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I got cancelled today at 3:46 and delivery rescheduled from 9/24 to 10/13. I was told it was a logistics issue getting the car to the Marina Del Rey delivery center. I offered to fly up to Fremont and drive it back but was told that would make it take even longer, which is strange as that's a 1 hour flight, 7 hour drive back. The agent (Tammie) wasn't sure where my car was and seemed to think that Tesla had more than one factory. She's obviously not a TMC member.
Reserved 4/1/16
Ordered 6/23/18
Scheduled 9/7 (for 9/24)
Delayed 9/21 (for 10/13)
Therapy 9/22
Just received this email. I’m scheduled to take delivery on 9/28/2018, but now this.
Hi.
This is XXXX XXXX, LA Metro Delivery Manager here at Tesla. I am helping hand deliver your Tesla Model 3 in the LA Metro area. This door-to-door service is called Tesla Direct.
This Saturday and Sunday we are offering free Tesla Direct service to your home or office. This is an exciting opportunity to get your hands on your car sooner and without having to go pick it up. A Tesla Customer Experience Professional will drive your car to your home or office.
Please reply if you would like your car this weekend. We will then coordinate a time to meet you at your home or office to complete your purchase.
If you cannot receive your car this weekend, let us know. It may be possible for us to Tesla Direct your car during this coming week.
Please respond quickly. We are offering this service for free this weekend on a first come, first serve basis!
Thank you,
XXXX
Here we go...View attachment 336992
I got the same email, but I do not even have a VIN yet
How can my car be delivered to my home without a VIN number?
That's correct. I was there earlier today and hey were unloading a bunch of cars from trailers. They are moving a lot of them.Made my weekly call to Tesla today to see if I have a VIN yet. Decided to call the local delivery center (Alpharetta, GA) instead of the corporate number. Didn’t improve my luck but it did drastically reduce my wait time from 30+ minutes to about 30 seconds. Spoke to a very nice young lady who checked my reservation and said no (of course) I do not have a VIN yet, but based on my order date (6/29) and how many they are delivering I should expect to hear something as early as next week. Same answer I’ve gotten for the last 3 weeks btw. I did ask her if they were getting a truckload of Model 3s every day now, and she said “actually, several truckloads per day.” No way to know if that’s true or not but I certainly hope so. 12 weeks since my order and still nothing but crickets. I think I’m going to go have a good Moscow Mule with dinner tonight.
My reply is above, i forgot to reply/quoteDid you have EAP?
They're clearly just matching local reservations to configurations as they're receiving them. I'm cash + no trade, so the only thing I'd need the VIN for is insurance, which I should be able to flip on pretty quickly with a phone call.
It makes sense to flood SF and LA with as many deliveries as possible for the next week to maximize the end of quarter numbers. Proximity to the factory pays off.
Makes sense in your case; in my case I am doing 50/50 with cash / credit union who do need a VIN. This email came to me as a surprise.
One thing that worries me is that if I get home delivery, and the car is not acceptable, then I would feel bad for rejecting the delivery...
Tesla must be getting pretty confident in the quality. I wonder if home deliveries get per-inspected for quality before drive-off.
Went by the Alpharetta location today. They were unloading a truck of Model 3s when I got there. Cars EVERYWHERE! I stopped counting at 90 Model 3s as well as a ton of S and X. Workers constantly running cars in and out to be prepped for delivery. The place is rocking!Made my weekly call to Tesla today to see if I have a VIN yet. Decided to call the local delivery center (Alpharetta, GA) instead of the corporate number. Didn’t improve my luck but it did drastically reduce my wait time from 30+ minutes to about 30 seconds. Spoke to a very nice young lady who checked my reservation and said no (of course) I do not have a VIN yet, but based on my order date (6/29) and how many they are delivering I should expect to hear something as early as next week. Same answer I’ve gotten for the last 3 weeks btw. I did ask her if they were getting a truckload of Model 3s every day now, and she said “actually, several truckloads per day.” No way to know if that’s true or not but I certainly hope so. 12 weeks since my order and still nothing but crickets. I think I’m going to go have a good Moscow Mule with dinner tonight.
17 hours away from my scheduled delivery (9/22 10:30am) and received the dreaded call from Tesla. I almost didn’t answer to pretend this wasn’t happening.
BUT... it was the delivery center just informing me of what to expect and that my car was ready! What? After 613 days this might actually be happening...