SJW61
Member
I've had my M3 Long Range AWD on order since 8/1 for Mt. Kisco delivery. Amazingly they had a car for me originally within a month, but I was away in CA and couldn't return, so let them return to inventory. Then was in touch with my IDA for awhile, but he stopped responding at the beginning of this week. Then got the robo text on Tuesday night, and one response, then nothing until yesterday when got a call from Delivery Central in Las Vegas that my car would be available on Saturday, made a 10:30 am appointment. But no VIN, reached them this morning in Vegas, they don't have VIN, and no VIN on my order page. Have been calling Mt. Kisco, but no one picks up, left msg for Delivery Mgr a couple of hours ago, but no response yet. And general delivery extension doesn't answer, mailbox full so can't leave a message. I'm only 35 minutes away so thinking about driving up this afternoon, but also thinking since there's no VIN info it's probably a waste of time. Expecting this delivery will likely be canceled and that they don't even have the car yet. Anybody been there for inquiry in last few days, even to inquire? Imagine it's pure chaos! Thanks...
Update--on about the 30th try got through on the delivery extension (not the manager). They don't have a VIN for me yet, but he said they are getting many truck deliveries throughout each day, mine might be one of them. When the cars are unloaded they get the VIN info and enter into their system and match to buyers, and it should populate on my page at that time. He said I should expect a call (probably from the above referenced Christina) to let me know one way or another. He also mentioned they are delivering something like 200 per day, there's no parking anywhere close by, and everyone there is crazy busy. BUT, he was cordial and courteous, didn't rush me at all (he also mentioned he was on loan from Solar City for the EOQ rush).