Tesla S 2016 P90D
Tesla's warranty, on Tesla's documents concerning my warranty, it is indicated that the large battery (PACK), is guaranteed for 8 years and unlimited mileage, (PYROTECHNIC, CURPOWERED) it is a fuse with an electronic component supported by a small battery. This safety part is to cut off high voltage current in the event of an accident, or otherwise.
This component is inside the PACK, it must be changed to a new model which does not need a small battery, therefore no (planned obsolescence).
At Tesla St-Bruno, after several calls and return calls, I was told that this part is not included in the warranty, like other parts in the PACK,
I asked;
What other parts in this PACK that is not guaranteed, no answer.
If there was an exception for this part in my warranty, no answer.
In the vehicle maintenance instructions, if there is a mention to change this part after 6 years, no response,
This all seems to be a design flaw, or hidden screw that they suddenly discovered and want to charge customers for.
This is important information, it should not be hidden from the customer.
If this part is not changed in the next few months, the car could stop suddenly, which is not safe.
It's like saying a gasoline engine is guaranteed, and later during the warranty period, without any indication, I'm told that a defective valve inside the valve cover is not guaranteed.
I still love my Tesla and the Tesla concept, but I am very disappointed in the behavior of the person who made the decision to stoop to making their customers pay for this defect.