Holy crap! That's really bad!I wouldn’t find this acceptable on a $12,000 Mitsubishi much less our cars. Make your grievance known.
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Holy crap! That's really bad!I wouldn’t find this acceptable on a $12,000 Mitsubishi much less our cars. Make your grievance known.
Did he give you this in writing? You may need to rely on this in court.
OP, do you have an update on how this has been resolved? Inside EV ran an article on this - mainly discussing this thread.
I don't think these nuts are on the tie rods despite the thread title, but even if they were then you wouldn't loosen them to adjust tracking. And they really don't look like they're adjustable for camber/castor adjustments. So I think they're only going to get undone if the ball joint itself is being replaced, and any shop replacing a ball joint should be able to torque the nut up to the right spec. Having said that, Tesla should be able to torque it to the correct spec too...!!!If you ever have an alignment done (wasn't tracking straight, get different wheels and tires), then this same thing could happen. Hopefully your shop is familiar with these lock nuts and don't mess-up.
No, his comment that "they looked fine" was not a statement of fact in a technical or legal sense, it was in response to my question "could you take a LOOK and see any "visible" damage", his previous statement that "he couldn't confirm anything unless he jacked the car, removed the wheels and checked the nuts with a torque wrench" meant to me exactly what he said. And I asked him to take a "look with me" to confirm I was looking at the right parts not to conduct any formal inspection or repair. We both looked at the car and didn't feel any need to "get it in writing" I knew exactly what he meant.
Unless I missed it, there are actually two incidents noted here, not 5. I believe the comment re 5 was just to illustrate a point.Yeah I saw that article but wont read it, or any other hit piece articles by Gus. That guy for some reason makes it his life’s work to find obscure Tesla issues on a few cars then publish an article suggesting the issue affects the entire fleet (or at least a majority). He only ever cites anecdotal evidence (like this entire thread) and never even tries to find relevant statistical data on the subject of his writing. I’m done with that guy, won’t even think about clicking on an article if he’s the author.
Btw that doesn’t mean this issue is not important. It is especially important to those it is affecting, and I would be raising hell with Tesla if this happened to my car. But the FIA seen on this and other threads (this happened to 5 cars so it MUST be a widespread issue) with no effort at all to find meaningful data is mind boggling. If this has happened to you please do report it to NHTSA. They will (or should at least) take an objective view and determine how serious or widespread the issue actually is.
Seriously? Why all these comments re litigation? Pretty quick to pile on for someone who just joined - does nothing to add to the discussion. An agenda perhaps?..... Honestly, your honour!
I don't think these nuts are on the tie rods despite the thread title, but even if they were then you wouldn't loosen them to adjust tracking. And they really don't look like they're adjustable for camber/castor adjustments.
Is that "users chiming in who get the basics wrong consistently" aimed at me?!I'm responding as more a benefit for anyone else reading this thread as there seems to be a lot of users chiming in who get the basics wrong consistently.
Per the OP:
"We noticed the other day that our Model Y's (VIN 0307xx, barely a month old) front right tire was pointing inward (top pointing inward) more than it should be." That's negative camber, which all vehicles require. The missing locknut affected camber per the OP.
I don't think these nuts are on the tie rods despite the thread title, but even if they were then you wouldn't loosen them to adjust tracking. And they really don't look like they're adjustable for camber/castor adjustments.
new low? hmmmm ~ i see your forum join date was this year. Maybe that explains the new low for tesla view. Sorry to say, even the pre-facelift model S had some of these completely snap. Tesla tried to say it's not a warranty problem. LOL. in stead they'd rather blame the driver for smacking a curb, regardless of no curb rash. It's always good to read some of the early posts.Wow, this is a new low for Tesla's quality! Heads should be rolling at Tesla. .......snip......
not to sound oppositional but this line of thought flies in the face of the very standards our department deals with - every day. California's DOSH (setting such standards on trains planes automobiles) not only requires a torque wrench to be calubration checked - when used at a specific setting prior to its use for that day & location, but it also requires a 2nd set of eyes, before it goes to QC - where they will either look for small torque paint dabs &/or work order signatures showing both operator and second set of eyes completed the specific task. So yes, it's NOT an instantly defective torque wrench ... and yes - there's issues w/ both an operator and QC person. It happens - still - despite multiple levels of safety. From experience, upon receiving a component that was signed off by both builder & inspector - the missing component wasn't noticed until the component was installed, and that person didn't even notice except for the fact stuff wouldn't go together right.This is not a "quality control" problem like loose trim or misaligned panels...no manufacturer's QC personnel double-check the torque of every fastener. Assuming that the design is sound when the nuts are properly torqued, then this is a manufacturing mistake. If the design is questionable, then it's an engineering mistake.
The source could be as simple as a line worker using a mis-calibrated torque wrench, or more likely a bad clutch on a power tool. .....snip.....
As a mechanic I find this hard to believe. Not one picture where it is clear a nut was fastened to the stud. And even if the nut was not up to correct torque I will nut vibrate lose as these are specialized nut to absorb vibration to prevent fall off. And the threads would have sufficed Have damaged.This is insane....two cars in the forum with this issue, how many are out driving around with no nut?
OP, do you have an update on how this has been resolved? Inside EV ran an article on this - mainly discussing this thread.
Yes, they are working to fix it. We have been told it may take at least a week and a half...waiting for parts and then installing and making repairs. This service visit will also include repairing the front trunk sensor issue, as well. In the meantime, they've given us an X as a loaner until they are done.
Parts ordered by SC:
- FRONT LOWER LATERAL LINK ASSEMBLY
Part #: 1188341-00-C
- NUT,HF,M14-2.0,[10],ZNNI
Part #: 1111533-00-A
- FR KNUCKLE, RH
Part #: 1188316-00-D
- NUT,HF,M10-1.5,[10],ZNNI,PTP
Part #: 1111145-00-A