My car has been at the body shop for over two and a half months after a collision. The body shop has received the front fender in damaged condition THREE times. No update for the 4th order on the same part. It is beyond frustrating to see how a company that is trying to operate leanly is unable to figure this issue. As a loyal Tesla supporter, an owner and an Investor this is very disheartening.
The amount of money and time wasted is beyond belief. I have been in a rental for the last few weeks, but would like to get back to driving the car I love and I pay for. I would like this to be escalated to the appropriate team responsible and hoping for a fix here soon. I recently noticed that the escalate to 'executive' has been removed now. I feel like I have been very patient over these last 2.5 months but I am running out of that patience and options.
What are my options now. I have emailed basically all possible email groups including the body parts and body repair @ tesla teams. Posting here for some guidance.
The amount of money and time wasted is beyond belief. I have been in a rental for the last few weeks, but would like to get back to driving the car I love and I pay for. I would like this to be escalated to the appropriate team responsible and hoping for a fix here soon. I recently noticed that the escalate to 'executive' has been removed now. I feel like I have been very patient over these last 2.5 months but I am running out of that patience and options.
What are my options now. I have emailed basically all possible email groups including the body parts and body repair @ tesla teams. Posting here for some guidance.
