There are only so many they can sell online, sight-unseen. To sell outside the Tesla enthusiast crowd, they need retail space and that's probably a headache they don't want at this point. That may change someday, after all there's supposed to be good money in used vehicle sales.
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Bought CPO Model S yesterday and now Tesla says they made a mistake and will not honor the Price
- Thread starter Fryspam
- Start date
There are only so many they can sell online, sight-unseen. To sell outside the Tesla enthusiast crowd, they need retail space and that's probably a headache they don't want at this point. That may change someday, after all there's supposed to be good money in used vehicle sales.
No, past behavior as in "randomly removing stuff that they initially offered as a bonus" to buy a Tesla like: free unlimited supercharging, referrals, loaners of higher models, etc.
They just posted 42 M3 with steep discounts on Friday. (30% or more) All 42 cars sold in minutes. I got M3 LR AWD with upgraded Rims for 32600. Today...4 days later I get a call that they will sell it for 40900.
Took them 4 days to realize that 42 cars were mispriced. And I just sold my car this morning, which doesn't make for an ideal situation
Took them 4 days to realize that 42 cars were mispriced. And I just sold my car this morning, which doesn't make for an ideal situation
Apples to oranges comparison I guess, but this happened to Zappos awhile back. Instead of refusing to honor the mistake, they used it to build goodwill with their customers and further their brand. It cost them $1.6M.
Zappos.com's $1.6M Mistake That Boosted its Brand
Zappos.com's $1.6M Mistake That Boosted its Brand
Uncle Paul
Well-Known Member
Mistakes happen. Most companies policy is that those mistakes need to be corrected. A misposting of a price does not obligate the company to honor that price if it was done in error. They, however, are not allowed to intentally post a low price to draw people in, then switch to a market price as a sales gimmick.
I agree with you. The part that bothers me is that it took them 4 days to notify me. I wouldn't have sold my car if they had notified me in a timely manner
whitex
Well-Known Member
Agreed. However, are they liable for damages caused by their mistakes? In this case, @TBot101 sold his car. Is Tesla on the hook to cover any costs to replace that sold car with an equivalent car at the price @TBot101 incurred? If someone orders a car and pays the deposit, then comes back saying "I made a mistake", Tesla keeps the $2,500. Shouldn't it work the other way around too? It's not like they listed them for $1, where you could argue it was a clear mistake - with Tesla price adjustment history, $32K instead of $40K is not unheard of.
Not so:
Deposit is refundable until you take delivery https://www.tesla.com/order/download-order-agreement?redirect=no&country=US&model_code=m3
No 7 day return on used vehicles.
Also, we do not know the other cars were purchased, only that they were delisted. Removing the incorrectly priced cars would be a normal action to take on a bulk pricing error.
corrected per @TBot101
Last edited:
Sales Advisor said that 42 cars were purchased with the incorrect price and they didn't realize the mistake until Monday
Actually, the pre-owned agreement has the same wording:
https://www.tesla.com/order/download-order-agreement?country=US&model_code=ms&is_new_vehicle=0
THey must have changed that. When I checked last time, you could only apply the 2500 to a different CPO car
Similar threads
