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Bought/picked up CPO Saturday, had to get serviced next day

Discussion in 'Model S: Ordering, Production, Delivery' started by brillantesg, Aug 3, 2018.

  1. brillantesg

    brillantesg Member

    Joined:
    Mar 16, 2018
    Messages:
    39
    Location:
    Las Vegas
    Basically what happened was that I bought a MS 2013 CPO ~90K miles. I picked it up this past Saturday and then Sunday the car began to shut down in the middle of the highway right after charging to ~70%, so I had it towed to a conveniently located Tesla Service Center. I got the car in Palm Springs, CA and I live in Vegas, and since Sunday my MS has been back in Tesla's hands. Yes, they provided me a loaner and I was able to return to Vegas, but I have to return to CA to pick it up once they figure out a solution and repair it.


    This is my first Tesla purchase, and I was really hoping to come out of it smoothly, but obviously it's been rocky for me since, and I want Tesla to buyback the car from me, but I confirmed that would not be an option for me at this point. What are my options, as I've been trying to figure out ways to get out of this mess?
     
    • Like x 1
  2. P85_DA

    P85_DA Supporting Member

    Joined:
    Apr 25, 2015
    Messages:
    2,528
    Location:
    Chula Vista, CA
    What did u get? ..btw Palm Springs is good SC I only take car there for service last 4 yrs
     
  3. Doanster1

    Doanster1 Member

    Joined:
    Feb 14, 2018
    Messages:
    388
    Location:
    Oregon
    Depends on the diagnosis. If you get a new battery pack, MCU, or DU(s), you may make out pretty well. Definitely sucks, don’t get me wrong. Bubble burst quite early along with the time cost of $$/hassle factor. Good luck!
     
  4. brillantesg

    brillantesg Member

    Joined:
    Mar 16, 2018
    Messages:
    39
    Location:
    Las Vegas
    I'm still waiting for a diagnosis. I was told I would get an update next week.
     
  5. brillantesg

    brillantesg Member

    Joined:
    Mar 16, 2018
    Messages:
    39
    Location:
    Las Vegas
    Yeah definitely a hassle. I'm really in the hopes of getting rid of the car to be honest.
     
  6. Doanster1

    Doanster1 Member

    Joined:
    Feb 14, 2018
    Messages:
    388
    Location:
    Oregon
    Strange. Fives days in, they should know something by now.
     

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