Broken sunroof

[Malujerry]

Back hinge on both sides snapped in half. Won’t close now. Anyone had this problem, nothing pulled up in search.

 

[SoCal Buzz]

Yikes, can you share a picture? Which part of the hinges broke, and was it caused by sunroof hitting something or twisting as it closed?

Hopefully it did not cause any damage to the panels or sunroof itself.

 

[Malujerry]

 

[Malujerry]

 

[Destiny1701]

Assuming no warranty?

 

[Malujerry]

Nope, 2015, 91k miles

nothing hit it. Just made a weird noise and wouldn’t close, got out to see this potentially expensive failure.

 

[Destiny1701]

Have you tried looking online for salvage parts? Way better than going to Tesla for a potentially expensive repair. there are likely quite a few salvage MS’s with a fully intact pano roof and parts.

Damn...

 

[Malujerry]

Good point, I didn’t, I get annoyed fast, wanted it fixed fast or just throw the whole car away hahaha

 

[ThomasD]

See If you can purchase new ones and do both sides

 

[SoCal Buzz]

Unfortunately, I think it's more than just the brackets. Something caused severe binding with enough force to break them, and it's strange the sensors did not auto-stop. I recall many years ago reading about a similar problem, likely posted on the Telsa forum. You may want to search there to see how it was resolved. My original 2013 pano had some issues with binding, and Tesla replaced the entire frame / rail mechanism.

 

[medstud787]

Back hinge on both sides snapped in half. Won’t close now. Anyone had this problem, nothing pulled up in search.

Yooo did you ever get this fixed? I have the same exact issue on my 2015 model s p85d with exactly 60k miles. Please let me know. I’m new to Tesla and love the car but this damn sunroof scares me. It just happened today! It made a few weird noises and then wouldn’t close and now i can hear air seep in and some rattling when i go over 60.

 

[medstud787]

View attachment 558625

Exactly how mine looks!

 

[KalJoMoS]

IIRC the sunroof was the same on Mercedes, worth looking around.

 

[Malujerry]

I ended up having tesla fix it, don’t rmr exactly but I think it was few hundred dollars, much less than the possible thousands of dollars they said it could possibly be.

 

[Gtech]

Depends if you have a gen1 or gen2 sunroof, gen1 they don't sell parts for anymore and need an retrofit to gen2 sunroof. (which you already have by the looks of your first photo)

 

[Carverdude]

I ended up having tesla fix it, don’t rmr exactly but I think it was few hundred dollars, much less than the possible thousands of dollars they said it could possibly be.

Can you elaborate? My sunroof was making clicking sounds during operation. Thought it needed cleaning. Service Tech said the mechanism might need replacing. He took a look at in my driveway and broke the rear connection during removal of the glass. Tesla is now asking $3700 to fix with a $300 discount. Thoughts?

 

[Gixx1300R]

Can you elaborate? My sunroof was making clicking sounds during operation. Thought it needed cleaning. Service Tech said the mechanism might need replacing. He took a look at in my driveway and broke the rear connection during removal of the glass. Tesla is now asking $3700 to fix with a $300 discount. Thoughts?

they broke it, they fix it at no charge

 

[2101Guy]

Annnd…an example of why they stopped making sunroofs. Too much potential for noise/rattles/ breaking.

 

[Cheburashka]

Can you elaborate? My sunroof was making clicking sounds during operation. Thought it needed cleaning. Service Tech said the mechanism might need replacing. He took a look at in my driveway and broke the rear connection during removal of the glass. Tesla is now asking $3700 to fix with a $300 discount. Thoughts?

Sounds like they screwed up and want you to pay for their mistake.

 

[Toofan]

Same thing hapoened to me today..

2018 model S 100D