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Buying a pre-owned Model S in Australia

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Apologies in advance for my long post. ✒️✒️✒️

TLDR version:
Model S cars are affordable now. Some people like me prefer more luxury and exclusivity. Don't buy RWD or Performance Model S. Plan on buying and DIY replacing headlights, and possibly paying for CCS charging retrofit. Good floor mats for RHD Model S don't exist. Also check out the photo of my awesome car below.

Full version:
After a lot of umming and ahhing, a botched/canceled new Model Y order, a lot of shopping around and several lively conversations with Tesla sales and service staff, I finally pulled the trigger on (pictured below) a black 2019 Tesla model S 75D with FSD and 90,000 kms on the clock, which I expect to be delivered from interstate some time in the next week or so. I bought my car from a third party dealer for $56k, which is a lot of money for me, though it's cheap compared to the $140k or so this car cost when it was new. I always loved the Model S and I've wanted one for ages, but the price was always prohibitively high. You can now find used Model S vehicles in decent nick, for $40k-$60k which is a fraction of what they cost when new.

Along the way I learned a lot about the "legacy" Model S which I will share for those who may prefer this route over getting a new Model Y or model 3. I will be writing about why I chose this car vs a new Model 3 or Model Y in the same price range, and also about performance, warranty, service issues, manufacturing/design flaws, "legacy" Tesla obsolescence and whatever else comes to mind. I am a hire car and rideshare driver in Melbourne, with my main focus being premium service. My current, soon to be repurposed car is a beautiful 2017 Audi A6, loved both by my clients and my family.

Firstly, the reasons I prefer the model S. The biggest one is luxury. The width, legroom, seats, interior finishing are all superior to the 3 & Y. The difference in rear seat legroom and seat width compared to the 3 & Y is vast. The quality of the seats themselves is superior, both comfort wise and in material. All seats front and rear are heated (and so is the steering wheel). Aside from the seats there is of course the air suspension, which provides a smoother and quieter ride than even newer model Y and model 3 with the 2023 updated suspension. My car came with the black alcantara roof liner and figured ash wood decor, both of which look amazing and leave no doubt about this car's premium status. The external design of the Model S looks better than both the 3 & Y in my opinion, despite being more than a decade old.

Other reasons I prefer the Model S: It has an instrument cluster. Any replies saying instrument clusters are not necessary etc will be ignored. The main infotainment screen is built sleekly into the dash rather than bolted onto it. The door handles extend, so when I pick someone up I don't have to explain to them how to open the door. Exclusivity: If you live in Australia and you have been outside recently, you already know there is a Model 3 or Model Y within view whenever you open your eyes. The Model S is a much rarer sight.

Performance-wise, this car is superior to the similarly-priced entry level RWD model 3 or model Y, with better acceleration and AWD. The performance is comparable to what you get in the 3 & Y LR AWD models. The reason I didn't get a more powerful, longer range 100D, is the asking price for them is still beyond my means. Maybe next year. The "P" models like P90D or P100D are similarly too expensive plus they have the problematic LDU motor which is prone to failure.

The warranty on my car is expired, though the battery & drivetrain are covered until March 2027. This was a factor in my choice of a 2019 car as opposed to an earlier model which I could have gotten an even better price for, along with eligibility for certain rideshare service categories (such as Uber Premier).

This brings me to some of the downsides of getting a used Model S. Any non-battery or drive train issues are not covered so must be paid for out of pocket. This unfortunately includes some issues which are clearly design/manufacturing flaws due to how common they are. Almost all 2016-2020 facelift Model S suffer from degradation of the daytime running lights. The top "brow" of the DRLs becomes yellow and eventually fails completely. This doesn't affect roadworthiness but looks ugly compared to new lights. Tesla charges AU$6,000 to replace a pair of such headlights out of warranty. $3k each. The solution is to purchase the headlight assemblies and DIY replace, which costs about AU$1500 in total. You have to ensure the lights are RHD adjusted or be prepared to adjust them yourself.

One minor but potentially dangerous flaw these cars have is unsecured floor mats which slide all over the place. It boggles the mind that Tesla delivered such floor mats in a $100k plus car. Tesla doesn't offer new mats on its website, and there aren't any good aftermarket mats available for RHD Model S which aren't custom made. My plan is to McGyver the Audi/VW mat hooks and fasteners into my car, hopefully before the mat jams my accelerator down and causes an accident.

Another (potentially much more expensive) design flaw is the very common failure of the LDU (large drive unit) motor which is found in RWD and Performance versions of the Model S. Avoiding this issue is simple - don't buy those cars. If it's a non-performance, AWD 75D, 85D, 90D or 100D, then the rear motor is the SDU (small drive unit) which does not suffer from this issue. In short, do NOT buy a RWD or P-designated Model S.

Another issue with the Model S is these cars have been designated as "legacy" cars by Tesla, which makes them more prone to obsolescence compared to newer cars. My car is slightly better off than most due to having the FSD package, but only in terms of what that brings (which is limited, especially in Australia). Tesla updates for newer cars include beautiful graphics which aren't included on cars with portrait screens. The newer cars have Ryzen processors which are superior to the Intel Atom processors in the "legacy" vehicles. Australian legacy Teslas also come with this hilarious "perk": They aren't compatible with Tesla's superchargers until you order a service retrofit of Tesla's CCS upgrade, which costs AU$400-$800. There is also a dearth of accessories available for these cars generally, both from Tesla as well as aftermarket (compared to Models 3 & Y). There simply aren't enough of these cars on the road for businesses to stock for them, including but not limited to decent floor mats.

Conclusion
Despite the issues above, I don't regret my purchase (yet - ask me again in a year). The service and design flaw issues I've listed above might be a deal breaker for some, so it's worth noting that if you buy a Model S from tesla used inventory, they will come with at least Enhanced Autopilot, already have the CCS retrofit done and the faulty DRLs (probably) replaced. They also come with a 1 year warranty. Some of the cars currently listed by tesla are actually pretty good value in my opinion.

In the meantime, feast your eyes on my piano-black beauty:



1718968852214.jpeg
 
Great write up and I look forward to hearing about your ongoing ownership experience.

Starting August I'm going have to start flying to Melbourne again for work (after many years of being able to avoid it) and I'll need a HC driver, please message me your contact details in the event that you are taking on new clients.
 
Fit My Car sell aftermarket floor mats for Model S.
Mine are held down by 4 Velcro fasteners and have never got under the pedals. I am considering replacing them at 250,000Km as the pile is wearing and they are beginning to wrinkle.
Are they better quality than the original Tesla mats? In particular, I am interested to know if they are stiffer. What is the backing material in the mats?
 
*minor correction to my post re. supercharging and the CCS retrofit:

I wrote that legacy Teslas without the CCS retrofit "aren't compatible with Tesla's superchargers until you order a service retrofit of Tesla's CCS upgrade". That is not entirely correct, because there are Tesla superchargers which have Type 2 plugs which these cars do have and support. Tesla destination chargers also use Type 2 plugs. Most new superchargers however, only have the CCS2 plug which require the retrofit in order to use.
 
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You didn't mention anything about the MCU upgrade?
Ah yes - I know about this however forgot to mention it because I chose a 2019 car which already comes with MCU2

When getting an older Model S like a 2015 model, the very necessary upgrade from MCU1 to MCU2 should be considered as it greatly improves infotainment performance but also costs about $2000 or thereabouts. Many previous owners of such cars have already had it done but obviously not all.

Other considerations I didn't cover when it comes to older cars are transferable lifetime free supercharging, and the cars being out of warranty for battery/drivetrain.
 
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I have a similar car (LHD for France and a 2018) and have been super happy with it. DLR have gone bad under warranty and so has the actuator on the trunk. Other than that, very little issues. Do get the CSS upgrade, this is a must. You could probably also install an HEPA filter yourself (I got the BioDefense Mode upgrade but other than the filter, this is just putting fan at max speed so not worth it if you DYI the filter).
Enjoy the car.
 
Most new superchargers however, only have the CCS2 plug which require the retrofit in order to use.
To provide clarity on this in Australia for anyone else who happens across this thread.
See the Australian Supercharger Wiki.
V2 supercharges have the dual plugs and can be used natively by older S and X's (older sites mostly rolled out 2017-2020 on primary routes)
V3 and V4 have the single CCS2 plug and need the retrofit/ adapter.

Earlier car owners often would have a CHAdeMO adapter enabling use of third party chargers. The same can now be achieved with the CCS2 adapter. Most third party sites still ahead CHAdeMO although the number of CCS2 only sites is growing
 
To provide clarity on this in Australia for anyone else who happens across this thread.
See the Australian Supercharger Wiki.
V2 supercharges have the dual plugs and can be used natively by older S and X's (older sites mostly rolled out 2017-2020 on primary routes)
V3 and V4 have the single CCS2 plug and need the retrofit/ adapter.

Earlier car owners often would have a CHAdeMO adapter enabling use of third party chargers. The same can now be achieved with the CCS2 adapter. Most third party sites still ahead CHAdeMO although the number of CCS2 only sites is growing
On the CCS retrofit/adapter, be aware that this is not as with the CHAdeMo adapter, you will need an update to the car itself (some hardware update to the battery electronic under the back seats) AND an adapter. Tesla SC will supply both.
 
As a Ride share driver myself to say I have had serious issues with the S so lemme bring you up to speed. I own a 2013 Model S. Since purchasing in 12/2022 I have cracked 6 rims in 2 years. The weight of the S is more then the rims can handle and and decent size hit on any pothole and they will crack. The suspension will not survive with the sway bar and aft links and the cost to repair.....well lemme back up a little.....the cost to REPLACE anything as Tesla doesn't repair anything is enormous. I just had these replaced and last year the price was $1500+ when it was quoted and I did the repair yesterday which was $1000. Not repairing this will cause your tires to go faster and an alignment cant be done until repaired. Meaning you'll go thru tires around every 6 months. I dont get the 9 million dollar Michelin or Pirelli. I get the Sailun Eco Echoshperes which come in at half the price with a 48k mile warranty. I drive about 4000mi/mo. Next thing you can expect things to just stop working. A little over 6 months a go the rear driver power window stopped working and right after I got it fixed a month later the passenger window stopped working. The S with its motorized handle although cool has its downsides. Sometimes the handle will retract as your waiting for your rider to get in the car. If it happens when the handle is retracting and they pull on it it will break the harness and cause the handle to stop working. I recently had this repaired in 11/2023 but since I do what I do and drive as much as I do the 1 year warranty doesnt cover my handle because its actually 1yr/12500 whichever comes first so I burned thru that warranty in 3 months, Another issue with the handle is sometimes they fail as mine did and what happened was when I hit the button to put the car in park the passenger door would ajar open. I bought the car with 58k miles on it and I had to purchase a battery at 86k in 06/2023. It was 14000.00. I currently have 126k on it now. The new battery warranty is 5 yrs or 50,000 miles so another couple of months and that will be over. My driver power seat has failed. I tried to have tesla fix the motor since it seems to be a regular issue but their response and I quote "No diagnostics were performed on the driver's front seat. Based on the intial inspection - the seat was very low and back and not moving. Older Model S seats were not as serviceable as newer iterations." They are saying a replacement is needed. To be clear that would be the Seat, the track under it, and the motor. Everytime I go in for service I feel like im being raked over the coals and I dont trust them. Im not trying to bust your bubble here but even though I get free supercharging and LTE data which saved me $1000/mo in gas from my 2012 Malibu this was a huge mistake. I regret it everyday. Lastly when I went to have the sway bar and aft links done they still couldnt do the alignment because the rear air suspension coils are leaking and is going to run about $2500 to fix. I cant get that done and will have to wait. Their reply was you really shouldnt operate the car on it and my reply; seething with irriation was, ill take that into consideration when they repo the car because I cant make any money to pay for it since I drive for a living so even if its going to explode im still going to drive it. Any other questions please ask. I am sorry that my post is not as clean looking as yours.
 
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Sorry about your experience. Early S (and 2013 is early) have many more issues than more recent ones (starting 2018) : old MCU, first gen door handles, etc...
Buying an out of warranty 2013 in late 2022 as a ride share driver certainly was a gamble.
 
As a Ride share driver myself to say I have had serious issues with the S so lemme bring you up to speed. I own a 2013 Model S. Since purchasing in 12/2022 I have cracked 6 rims in 2 years. The weight of the S is more then the rims can handle and and decent size hit on any pothole and they will crack. The suspension will not survive with the sway bar and aft links and the cost to repair.....well lemme back up a little.....the cost to REPLACE anything as Tesla doesn't repair anything is enormous. I just had these replaced and last year the price was $1500+ when it was quoted and I did the repair yesterday which was $1000. Not repairing this will cause your tires to go faster and an alignment cant be done until repaired. Meaning you'll go thru tires around every 6 months. I dont get the 9 million dollar Michelin or Pirelli. I get the Sailun Eco Echoshperes which come in at half the price with a 48k mile warranty. I drive about 4000mi/mo. Next thing you can expect things to just stop working. A little over 6 months a go the rear driver power window stopped working and right after I got it fixed a month later the passenger window stopped working. The S with its motorized handle although cool has its downsides. Sometimes the handle will retract as your waiting for your rider to get in the car. If it happens when the handle is retracting and they pull on it it will break the harness and cause the handle to stop working. I recently had this repaired in 11/2023 but since I do what I do and drive as much as I do the 1 year warranty doesnt cover my handle because its actually 1yr/12500 whichever comes first so I burned thru that warranty in 3 months, Another issue with the handle is sometimes they fail as mine did and what happened was when I hit the button to put the car in park the passenger door would ajar open. I bought the car with 58k miles on it and I had to purchase a battery at 86k in 06/2023. It was 14000.00. I currently have 126k on it now. The new battery warranty is 5 yrs or 50,000 miles so another couple of months and that will be over. My driver power seat has failed. I tried to have tesla fix the motor since it seems to be a regular issue but their response and I quote "No diagnostics were performed on the driver's front seat. Based on the intial inspection - the seat was very low and back and not moving. Older Model S seats were not as serviceable as newer iterations." They are saying a replacement is needed. To be clear that would be the Seat, the track under it, and the motor. Everytime I go in for service I feel like im being raked over the coals and I dont trust them. Im not trying to bust your bubble here but even though I get free supercharging and LTE data which saved me $1000/mo in gas from my 2012 Malibu this was a huge mistake. I regret it everyday. Lastly when I went to have the sway bar and aft links done they still couldnt do the alignment because the rear air suspension coils are leaking and is going to run about $2500 to fix. I cant get that done and will have to wait. Their reply was you really shouldnt operate the car on it and my reply; seething with irriation was, ill take that into consideration when they repo the car because I cant make any money to pay for it since I drive for a living so even if its going to explode im still going to drive it. Any other questions please ask. I am sorry that my post is not as clean looking as yours.
Damn that's a tough story there. I don't own a S, I love them, but judging by your experience, using one for a ride share business might be cost prohibitive.
 
Apologies in advance for my long post. ✒️✒️✒️

TLDR version:
Model S cars are affordable now. Some people like me prefer more luxury and exclusivity. Don't buy RWD or Performance Model S. Plan on buying and DIY replacing headlights, and possibly paying for CCS charging retrofit. Good floor mats for RHD Model S don't exist. Also check out the photo of my awesome car below.

Full version:
After a lot of umming and ahhing, a botched/canceled new Model Y order, a lot of shopping around and several lively conversations with Tesla sales and service staff, I finally pulled the trigger on (pictured below) a black 2019 Tesla model S 75D with FSD and 90,000 kms on the clock, which I expect to be delivered from interstate some time in the next week or so. I bought my car from a third party dealer for $56k, which is a lot of money for me, though it's cheap compared to the $140k or so this car cost when it was new. I always loved the Model S and I've wanted one for ages, but the price was always prohibitively high. You can now find used Model S vehicles in decent nick, for $40k-$60k which is a fraction of what they cost when new.

Along the way I learned a lot about the "legacy" Model S which I will share for those who may prefer this route over getting a new Model Y or model 3. I will be writing about why I chose this car vs a new Model 3 or Model Y in the same price range, and also about performance, warranty, service issues, manufacturing/design flaws, "legacy" Tesla obsolescence and whatever else comes to mind. I am a hire car and rideshare driver in Melbourne, with my main focus being premium service. My current, soon to be repurposed car is a beautiful 2017 Audi A6, loved both by my clients and my family.

Firstly, the reasons I prefer the model S. The biggest one is luxury. The width, legroom, seats, interior finishing are all superior to the 3 & Y. The difference in rear seat legroom and seat width compared to the 3 & Y is vast. The quality of the seats themselves is superior, both comfort wise and in material. All seats front and rear are heated (and so is the steering wheel). Aside from the seats there is of course the air suspension, which provides a smoother and quieter ride than even newer model Y and model 3 with the 2023 updated suspension. My car came with the black alcantara roof liner and figured ash wood decor, both of which look amazing and leave no doubt about this car's premium status. The external design of the Model S looks better than both the 3 & Y in my opinion, despite being more than a decade old.

Other reasons I prefer the Model S: It has an instrument cluster. Any replies saying instrument clusters are not necessary etc will be ignored. The main infotainment screen is built sleekly into the dash rather than bolted onto it. The door handles extend, so when I pick someone up I don't have to explain to them how to open the door. Exclusivity: If you live in Australia and you have been outside recently, you already know there is a Model 3 or Model Y within view whenever you open your eyes. The Model S is a much rarer sight.

Performance-wise, this car is superior to the similarly-priced entry level RWD model 3 or model Y, with better acceleration and AWD. The performance is comparable to what you get in the 3 & Y LR AWD models. The reason I didn't get a more powerful, longer range 100D, is the asking price for them is still beyond my means. Maybe next year. The "P" models like P90D or P100D are similarly too expensive plus they have the problematic LDU motor which is prone to failure.

The warranty on my car is expired, though the battery & drivetrain are covered until March 2027. This was a factor in my choice of a 2019 car as opposed to an earlier model which I could have gotten an even better price for, along with eligibility for certain rideshare service categories (such as Uber Premier).

This brings me to some of the downsides of getting a used Model S. Any non-battery or drive train issues are not covered so must be paid for out of pocket. This unfortunately includes some issues which are clearly design/manufacturing flaws due to how common they are. Almost all 2016-2020 facelift Model S suffer from degradation of the daytime running lights. The top "brow" of the DRLs becomes yellow and eventually fails completely. This doesn't affect roadworthiness but looks ugly compared to new lights. Tesla charges AU$6,000 to replace a pair of such headlights out of warranty. $3k each. The solution is to purchase the headlight assemblies and DIY replace, which costs about AU$1500 in total. You have to ensure the lights are RHD adjusted or be prepared to adjust them yourself.

One minor but potentially dangerous flaw these cars have is unsecured floor mats which slide all over the place. It boggles the mind that Tesla delivered such floor mats in a $100k plus car. Tesla doesn't offer new mats on its website, and there aren't any good aftermarket mats available for RHD Model S which aren't custom made. My plan is to McGyver the Audi/VW mat hooks and fasteners into my car, hopefully before the mat jams my accelerator down and causes an accident.

Another (potentially much more expensive) design flaw is the very common failure of the LDU (large drive unit) motor which is found in RWD and Performance versions of the Model S. Avoiding this issue is simple - don't buy those cars. If it's a non-performance, AWD 75D, 85D, 90D or 100D, then the rear motor is the SDU (small drive unit) which does not suffer from this issue. In short, do NOT buy a RWD or P-designated Model S.

Another issue with the Model S is these cars have been designated as "legacy" cars by Tesla, which makes them more prone to obsolescence compared to newer cars. My car is slightly better off than most due to having the FSD package, but only in terms of what that brings (which is limited, especially in Australia). Tesla updates for newer cars include beautiful graphics which aren't included on cars with portrait screens. The newer cars have Ryzen processors which are superior to the Intel Atom processors in the "legacy" vehicles. Australian legacy Teslas also come with this hilarious "perk": They aren't compatible with Tesla's superchargers until you order a service retrofit of Tesla's CCS upgrade, which costs AU$400-$800. There is also a dearth of accessories available for these cars generally, both from Tesla as well as aftermarket (compared to Models 3 & Y). There simply aren't enough of these cars on the road for businesses to stock for them, including but not limited to decent floor mats.

Conclusion
Despite the issues above, I don't regret my purchase (yet - ask me again in a year). The service and design flaw issues I've listed above might be a deal breaker for some, so it's worth noting that if you buy a Model S from tesla used inventory, they will come with at least Enhanced Autopilot, already have the CCS retrofit done and the faulty DRLs (probably) replaced. They also come with a 1 year warranty. Some of the cars currently listed by tesla are actually pretty good value in my opinion.

In the meantime, feast your eyes on my piano-black beauty:



View attachment 1058393
Interesting!