I've been having this problem for almost two years and have posted it on this Forum. 5 trips to the Service Center have not been able to solve it as the car doesn't log any specific fault codes. It wasn't a big deal when the car would shift back into Drive, but the problem evolved to where it wouldn't shift out of neutral. A real problem if I was stopped on an incline because I couldn't take my foot off the brake or the car would start rolling. The only way to get it to move on it's own again was to disconnect the 12V battery and the fireman's disconnect for the HV battery. Until I discovered the remote release for the Frunk, even this wasn't an option as the Frunk doesn't open in neutral. The car is basically useless now, as I don't consider it safe to drive on the road and don't trust the SC to fix it. I'm towing it 500 miles to EVs republic tomorrow because they actually know how to troubleshoot beyond downloading fault codes. I hope that the same thing doesn't happen to you, pgkevet.