Center display unavailable message, but everything works fine

[Sanderpman12]

Hey all, i am getting a center display mesaage unavailable and its not going away. Everything is working fine, so not sure why this message is here.

I tried soft setting no luck

 

[Sanderpman12]

Bump

 

[jaeida8]

My 2013 S with 66k miles did this right before the center screen stopped turning on. Not sure if it was the eMMC or MCU as the car is still at the Service Center getting an infotainment upgrade (due to screen leak) and air suspension reservoir assembly replacement.

 

[Sanderpman12]

My 2013 S with 66k miles did this right before the center screen stopped turning on. Not sure if it was the eMMC or MCU as the car is still at the Service Center getting an infotainment upgrade (due to screen leak) and air suspension reservoir assembly replacement.

They making you pay for upgrade?

 

[jaeida8]

They making you pay for upgrade?

Yes, the infotainment upgrade is 1500 dollars since the car is out of warranty. The only thing that would have been free would have been the eMMC upgrade alone because of the recall.

 

[Johnny728]

Mine just did the same thing 2013 model s85 with 50216 miles

 

[E Mo]

Mine as well. This morning. 2015 S 85. Did the full reboot but message still there. Car runs fine. Had the LTE upgrade last winter. Running 2022.8.10.1

 

[RichardPotato]

Yes, the infotainment upgrade is 1500 dollars since the car is out of warranty. The only thing that would have been free would have been the eMMC upgrade alone because of the recall.

Did the infotainment replacement fix all this?

 

[Droschke]

the infotainment upgrade is 1500 dollars since the car is out of warranty.

The warranty does not cover the Infotainment Upgrade. You need to pay for it under warranty or not.

 

[Droschke]

Did the infotainment replacement fix all this?

For the cost you are being charged, you get a brand new MCU2 which also includes a brand new Instrument Cluster. Because you get a brand new system your old MCU1 issues will be gone as might be expected. And, all that for ~$2k. Not bad.

 

[Gduran20]

I have a 2014 P85D and I just got this message this weekend, did the reboot and it still there.

 

[VJ209]

Mine just did the same thing 2013 model s85 with 50216 miles

My 2014 S85 just did the same thing this past weekend. Center display no longer working and screen leaking. This seems to be a common issue can’t believe they aren’t covering repair and or a portion of. Screen leaks doesn’t make sense to me.

 

[rogerbohl]

Same thing for me: Message ("Center Screen Unavailable") but despite message, center screen is working just fine.?????

What does Tesla say about this?

 

[NewbyMaybe]

If the thumb wheels reset doesn't help then try disconnecting the fireman's loop and 12volt battery.

 

[jaeida8]

Same thing for me: Message ("Center Screen Unavailable") but despite message, center screen is working just fine.?????

What does Tesla say about this?

It's usually a sign that the center screen is about to stop working.

 

[Tamar]

I got this message earlier this week. Scheduled an appointment, but remote support suggested canceling in it, calling it a "firmware issue". 2015 S85D 58K miles.

 

[azmikejan]

We got this yesterday on our 2014 S85 with 123,000 miles. It seems to be working fine. We are on fw version 2022.8.10.5. Has anyone had it resolve itself?

 

[dannycamps]

8GB eMMC Recall Frequently Asked Questions | Tesla Support

Tesla has decided to voluntarily and proactively recall some Model S and Model X vehicles to update software and to replace the 8GB embedded MultiMediaCard (eMMC) in the media control unit (MCU). This recall applies only to Model S and Model X vehicles built before March 2018 that are equipped...

www.tesla.com

I trust you all had the eMMC recall update done already? If so, then I would definitely advocate for the MCU2 upgrade.

 

[Guru533]

The warranty does not cover the Infotainment Upgrade. You need to pay for it under warranty or not.

If they cannot get the current system working, shouldn't the warranty cover the upgrade? Not sure if you would know, just wondering. My system seems to be on its last legs. I will prob need to upgrade it soon. Just want to see if I can get tesla to either fix it or replace it.

 

[Droschke]

If they cannot get the current system working, shouldn't the warranty cover the upgrade?

No. If it's under warranty they would replace it with the same, and most likely with a refurbished one. But you can definitely try.