Charge Stats Not Showing In App

[taimurasad]

I have UK spec 2017 Model X 75D which has been updated to MCU2. The car is running 2022.4 firmware. iOS app version is 4.5.1. The car has Data Sharing enabled and I am primary account holder. I dont see the new "Charge Stats" option in the app.

I have followed all the instructions here Understanding Charge Stats but still dont see this option.

Is there anyone else in same boat as me?

 

[taimurasad]

Can a mod please fix the title of this post? It should say “Charge Stats Not Showing In App” instead of “Charge Stats Now Showing In App”

There’s a typo with “Now” which should be “Not”

Thanks

 

[Les236]

My friend with an iPhone has it in the app. The last I looked, the Google app store did not have the updated app, but was available on mirror sites. The version will be 4.5.x. I currently have v4.4.4-847. Give it another few days and it should be updated.

 

[taimurasad]

My friend with an iPhone has it in the app. The last I looked, the Google app store did not have the updated app, but was available on mirror sites. The version will be 4.5.x. I currently have v4.4.4-847. Give it another few days and it should be updated.

I already have iOS app version 4.5.1 as mentioned in my first post above. It’s been a week now and I still don’t see it in the app.

 

[Genie]

My Charging Stats just arrived yesterday, 2021 pre-refresh X on 2022.4

 

[taimurasad]

My Charging Stats just arrived yesterday, 2021 pre-refresh X on 2022.4

Interesting. I have 75D X with MCU2, not sure if that will make a difference?

 

[taimurasad]

Anyone got this sorted?

 

[Gooseg8]

I have UK spec 2017 Model X 75D which has been updated to MCU2. The car is running 2022.4 firmware. iOS app version is 4.5.1. The car has Data Sharing enabled and I am primary account holder. I dont see the new "Charge Stats" option in the app.

I have followed all the instructions here Understanding Charge Stats but still dont see this option.

Is there anyone else in same boat as me?

I’m having the same problem.

 

[Rice&Curry]

It is running for both my MX and MY (s/w version 2022.4) on iOS App.

 

[taimurasad]

It is running for both my MX and MY (s/w version 2022.4) on iOS App.

what year is your MX?

 

[Rice&Curry]

what year is your MX?

July 2019

 

[taimurasad]

I wonder if factory resetting the car will make it work? Anyone else tried it?

 

[taimurasad]

car received new update today, 2022.4.5. Still dont see charge stats. Clueless at what is going on.

 

[DCGOO]

car received new update today, 2022.4.5. Still dont see charge stats. Clueless at what is going on.

It is not so much the car as it is the app on your phone. My car is stuck on 2021.44.30, and the charge stats work fine. But I did not have them until I got version 4.5.1 of the app. It has only been in the iOS App Store for about a week.

 

[taimurasad]

It is not so much the car as it is the app on your phone. My car is stuck on 2021.44.30, and the charge stats work fine. But I did not have them until I got version 4.5.1 of the app. It has only been in the iOS App Store for about a week.

I have had 4.5.1 iOS app version but it still doesn’t show up for me.

 

[DCGOO]

I have had 4.5.1 iOS app version but it still doesn’t show up for me.

I suppose you could try logging out and then back in. I did not have to do that, but it’s worth.a shot

 

[taimurasad]

I suppose you could try logging out and then back in. I did not have to do that, but it’s worth.a shot

Of course I tried this as well. Even tried deleting the app and re-installing. No dice.

 

[DCGOO]

Of course I tried this as well. Even tried deleting the app and re-installing. No dice.

I just noticed you are in .PK. I apologize for not noticing that earlier. I doubt the feature works in your country. It basically is a costing utility using US$ reported from Supercharger Sessions, and utility rates supplied by you.

 

[taimurasad]

I just noticed you are in .PK. I apologize for not noticing that earlier. I doubt the feature works in your country. It basically is a costing utility using US$ reported from Supercharger Sessions, and utility rates supplied by you.

Dont think that should be the reason as well given the Tesla account region is set to UK, even car is set to UK. Also, I have Model 3 in same reason, 2019 Long Range. I can see Charge Stats for that car in the app.

 

[DCGOO]

Dont think that should be the reason as well given the Tesla account region is set to UK, even car is set to UK. Also, I have Model 3 in same reason, 2019 Long Range. I can see Charge Stats for that car in the app.

But, what region is your PHONE set to? Since it can gather that information from the network or GPS, I am guessing it is .PK.