Charging Port door closes immediately after opening

[derzai]

Got also appointment scheduled on this Friday. Based on estimations, they are going to replace charging door.

 

[UoMDeacon]

That's the default estimate so they can be ready to do it, but from the firmware update they pushed to me - seems most likely a software issue between the door open sensor and the car.

 

[ASUComputerGuy]

Add me to the list . I just stopped it from closing with my hand after it opened and l plugged it in. I;m sure I;ll pay for that tomorrow, but it's charging.

 

[Henz S.]

Thanks for this. Worked for me to resolve the issue.

You’re lucky! It didn’t resolve mine.

 

[Max Spaghetti]

I just had this problem, with all the symptoms above.

For me, walking away for 15 mins out of Bluetooth range and letting the car lock solved the problem.

Then I found this thread, so I didn’t get to try the “push in the charge door while closed” suggestion - so it’s possible that may also have worked.

 

[derzai]

Got also appointment scheduled on this Friday. Based on estimations, they are going to replace charging door.

in my case the problem got itself resolved and i cancelled appointment. But later I found out - door stopped working on pressing by hand, and this problem periodically comes back.

It seems I am gojng to schedule the service again and let them come whatever it reproduces or not.

 

[raulr]

After mobile service appointment (replaced charging port and charging door), and second appointment in service center (replaced charging door) I’m still having same problem with charging door won’t staying open.
Third appointment made in app, will update then.

 

[DrDiesel1]

My 3/24 build just did this today. I plugged in before it could close.
When I taped on the door it snapped two times and then started closing.

I heard in another thread they used the APP to operate the door and it corrected the problem.
Will test it tomorrow.

 

[Olyts]

This just happens to me on my model Y 2023. After trying all the “tips” on this post unsuccessfully, the fix was simple: use your hand to push the door when is closed. Then open the charge port door with the app and ta-da! It stayed open

Got the same issue, your solution is the one that fixed it, thanks!

 

[DrDiesel1]

I didn't use the APP. I used the SC button and it worked normal. YMMV!

 

[BlipiIsPsycho]

FWIW, YMMV....I had this issue a few weeks back, drove me insane. I pulled the emergency release from inside in the trunk area and it seemed to reset the solenoid/sensor or something and it stopped the auto closing. Note: I did it about 4 to 5 times. The first time it didn't work.