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Took them several weeks to reply.Hi all, new here. How are you all going about requesting the refund? I have tried twice now in the past month using the support form after logging into my Tesla account on their website. I haven't heard anything back as of yet. Are you emailing support directly or calling?
I didn't have luck until I called.Hi all, new here. How are you all going about requesting the refund? I have tried twice now in the past month using the support form after logging into my Tesla account on their website. I haven't heard anything back as of yet. Are you emailing support directly or calling?
Today marks the 4 week mark for me and still nothing. Will wait to end of week before I reach out to Tesla.
As an investor, I'd rather they don't sent out any checks until after 1/1/2019. Q4 2018 financials will be critical.
If I get my check on Jan 2 I will be ecstatic. IMO there isn't much risk of them getting out before then. And as mentioned the total amount will be a drop in the bucket for Q4 which I think will be a blockbuster quarter.As an investor, I'd rather they don't sent out any checks until after 1/1/2019. Q4 2018 financials will be critical.
For those of you that got the confirmation that a check will be sent to you, do you currently have FUSC?
I took delivery on Oct 22 and don't have FUSC so I can technically not give it back against a 5k refund...
Weird that some are getting 4 weeks while others are being told 8 weeks.I got the 8 week email yesterday too after confirming my address
I sent an email to them before and also used the contact form in my account.Hello,
Thank you for the confirmation. I have submitted the refund for $5,000 and the removal of your Free, Unlimited Supercharging. The check will be mailed to the address you listed below within the next 4-8 weeks.
Thank you for being a Tesla owner and helping to transition the world to sustainable energy.
Sincerely,
I got both.Weird that some are getting 4 weeks while others are being told 8 weeks.
I sent an email to them before and also used the contact form in my account.
The first response I got from the email was that the concern will be forwarded to the famous bEloved “TWEET team” for follow up. Um ok that sounds like they are only handling this case by case and will try to avoid you by all means until you forget about it.
Today I received the response from the form submitted early last month that I’ll need to confirm my address to get my check. After comfirmation I got the response above.