I'm having a major issue with my credit union (Bethpage FCU, in New York) and I'm looking for advice. I am supposed to take delivery of my CPO car tomorrow morning, and I went to the credit union this afternoon to pick up my check and found out that they will not accept the MVPA from Tesla. They do not like the format of the document, as it looks "weird" and they've "never seen anything that looks like it before". Their biggest issues are that the document does not say "Bill of Sale" at the top, it does not have signature lines on the bottom of the page (they are a few pages further into the document), and it doesn't have "the dealer's letterhead". Furthermore, the page numbers that print out on the document say "Page 1 of 1" for every page, making it look like the page that is signed is totally unrelated to the main page of the MVPA which contains the actual price, tax, etc.
Has anyone run into this sort of issue, and does anyone have any advice? I've been in touch with my DS numerous times this afternoon and evening and basically this is all that Tesla provides; they cannot come up with any other documents that would satisfy my credit union's requirements. The requirements just state a "Signed Bill of Sale", which I feel I am providing with the signed MVPA. I am going tomorrow morning to try to plead my case with the assistant branch manager.
Has anyone run into this sort of issue, and does anyone have any advice? I've been in touch with my DS numerous times this afternoon and evening and basically this is all that Tesla provides; they cannot come up with any other documents that would satisfy my credit union's requirements. The requirements just state a "Signed Bill of Sale", which I feel I am providing with the signed MVPA. I am going tomorrow morning to try to plead my case with the assistant branch manager.