View attachment 703281View attachment 703282So can someone tell me if my profile is complete, or if I have more work to do? I now have a SA telling me that I need to get them a finalized loan agreement to complete my profile. I thought I chose cash payment, and to me, that’s what it looks like. This is the first time I’ve chatted with him since the day I test drove a car and suddenly he’s texting me asking for a loan agreement. I’ve asked my loan officer for a finalized loan agreement, but she says she needs a MVPA in order to finalize it. But I thought I needed a VIN before I can get a MVPA. I just don’t think that the advisers they provide are very good at their job… very conflicting information we seem to be getting. Until this morning, I thought I was just waiting on a VIN to be assigned. Now I’m getting nervous about my account profile.