I keep seeing notes stating “I spoke with my SA” or “I emailed/texted my SA”.
Question: how do you get a SA (Sales Adviser?)?
I live in Wisconsin where Tesla is not allowed to sell, so I ordered online. Tesla does have a test drive facility here, and I did have a test drive, but there seems to be a disconnect between me ordering and the people working there. In fact, weeks after I ordered someone from Tesla texted me telling me I should place an order soon because Tesla was due for another price increase soon and deliveries were into January. I’ve texted that number back, but no one responds.
Usually an email or text from a named individual (as far as I can see they are actually called Tesla Advisor's but from the Sales team). Honestly I don't think you are missing out on much though. The only time I ever heard from my SA was before I completed my profile, so basically he was ensuring the sale was as far along as he could get it. After that I messaged a couple of times about my EDD and response was pretty much useless.
Since I ordered an inventory model and completed the profile same day I've never heard from them or another SA. I have only received a text from an unnamed source telling me the delivery date had to be delayed.