Current Delivery Times

[boingolover]

What is the name of that group…

Sorry, just now getting back to checking the forum. Tesla TN on Facebook. I sent you a link in a private message.

So tomorrow is the big day! Woooo!

 

[boingolover]

I got my VIN on Monday (Feb 7) morning, and was able to schedule delivery appointment that afternoon, for a Saturday (Feb 12) appointment.

I still do not have final MVPA for third party financing yet, though I have submitted all required info and secured financing.

Wow, you pick up tomorrow too! So cool to see you all finally getting your cars

 

[samori01]

On my way to pick up...178 days from OD/PC

 

[samori01]

It finally happened! Took delivery and I went over it with two delivery checklists (my daughter had one), and I did not find one single thing!

I have (almost) completely forgotten the wait. The SA who helped me asked “have you been waiting long?” My family all rolled their eyes as I said oh, just 178 days.
There will be plenty more photos…but I have been waiting to post my first photos so here they are…meet VeNoM (my son and I love Marvel).

 

[boingolover]

It finally happened! Took delivery and I went over it with two delivery checklists (my daughter had one), and I did not find one single thing!

I have (almost) completely forgotten the wait. The SA who helped me asked “have you been waiting long?” My family all rolled their eyes as I said oh, just 178 days.
There will be plenty more photos…but I have been waiting to post my first photos so here they are…meet VeNoM (my son and I love Marvel).
View attachment 768349
View attachment 768350

Damn, congrats! Venom is such an awesome name!!!! She's a beaut!

 

[samori01]

Damn, congrats! Venom is such an awesome name!!!! She's a beaut!

Very happy to be on this side of things, and appreciate the moral support during the wait!

 

[PatrickTM]

I also went to my delivery appointment yesterday, but did not end up with a car, unfortunately. Paperwork issues and delays. Sigh. Will try again next week.

 

[DrGriz]

I also went to my delivery appointment yesterday, but did not end up with a car, unfortunately. Paperwork issues and delays. Sigh. Will try again next week.

Jeeze.

 

[sids1234]

I also went to my delivery appointment yesterday, but did not end up with a car, unfortunately. Paperwork issues and delays. Sigh. Will try again next week.

Oh man! Hopefully everything gets sorted. Good luck for next week.

 

[afscotch]

I also went to my delivery appointment yesterday, but did not end up with a car, unfortunately. Paperwork issues and delays. Sigh. Will try again next week.

Sorry to hear it. They still haven't figured out the registration deal? And didn't you fly down??

 

[Rugg3r]

for chargers, my electrician opted to install a new sub-panel rather than run copper from the otherside of the home where the main breaker is. Apparently this was a lot cheaper than running copper the entire way, which would have requires 100+ feet of cable

Just for anyone looking for additional options for charger install, my electrician used #2SER service entrance line to go from my existing panel (on one side of the house) to the garage (on the other side of house). He then installed a new sub-panel in the garage, and then ran about 2 feet of copper line to the charger itself.

The cost for this was about $300 cheaper than just running copper line the whole way, and I now have the utility of having a subpanel in my garage.

 

[PatrickTM]

Sorry to hear it. They still haven't figured out the registration deal? And didn't you fly down??

@DrGriz @sids1234

Yup. For anyone who's followed my journey or has any interest: according to my phone logs, I had four phone calls with Tesla on Tuesday (Feb 8), two phone calls with Wednesday (Feb 9), seven (!) phone calls with Tesla Thursday (Feb 10), two phone calls with Tesla Friday (Feb 11). Text and emails back and forth throughout. The final communication was a Friday night text, confirming that my registration, tax exemption, and MVPA is all set and good to go.

I woke up at 4am Saturday morning, dragged my wife up to drive me to the airport, made it onto my 6am flight Boston to Newark. Wife was somewhat happy/excited to get me out the house and pick up the car, since it is going to be primarily her daily driver after all. Only saving grace of the whole day was getting bumped to first class because it was a 80% empty flight. Upon landing in Newark I got texts from a Tesla advisor that I'm missing docs. I kindly remind him to check his emails from the day prior as I signed and sent every form and...silence. I Uber'ed to the Tesla store and checked in around 9am. Front desk clerk said: uh, you are way too early for your 2pm appointment. I said yeah, but I need to make sure you guys get my paperwork right because minutes ago you were still asking for documents. He spoke to my Tesla advisor in the back office (my advisor did not come out to talk to me) and again confirmed yup, good to go. I said my final balance is unpaid because the sales tax line is still incorrect, he said it'll be done by 2pm.

I walk over to the Paramus Park Mall and listen to The Trojan Horse Affair podcast, join the mallwalkers, and twiddle my thumbs to burn time. Then my sister reaches out and we had lunch together and got to play with my little nephew. That was cool. Middle of ordering lunch (1pm), my Tesla advisor texts me and said nope, the car cannot be delivered today because his paperwork is not done. I stuff my face, finish my lunch, apologize to my relatives, and rudely rush away back to the Tesla store. Advisor explains that yup, he JUST submitted my file and the tax exemption but it won't work - it requires a legal and tax supervisor above and beyond what his manager onsite at Paramus is able to do, and therefore we gotta wait. The ticket is submitted, everything is correct based on his and his manager's review but considering it's Saturday afternoon, he expects Monday morning approval at the earliest. He can email that team to request an expedited review, but says he cannot physically call any specific individual to get this done, because it's in a ticket workflow system and it could be assigned to one of many people.

I explain that I've called/emailed/texted throughout the week so that this wouldn't happen. Internally, I think I knew in the back of my head this would happen, because I've heard horror stories of Tesla customer service. He apologized, I remained respectful, but said that while I understand that his power and our options are very limited, he's put me in a very stressful and unsatisfied situation. As a fan of Tesla who's looked forward to the big day, I was just very disappointed. He said his manager can reimburse me to stay in hotel for two nights, another round trip plane ticket, etc. but no loaner car. I will pay, he will submit receipts for reimbursement. We tentatively scheduled my delivery appointment for the upcoming Thursday so we have a few extra days to work out any potential roadblocks. My advisor showed me the car, let me sit/play with it, it was cool but honestly at that point I needed to get home, not play around. I've been up since 4am and I've wasted enough time. I ended up calling my sister who then drove me down the highway to a rental car and then I drove the 4 hours home back to Boston, planning my week/work/leave to drive back next Thursday.

Upon stepping out of the rental car in my driveway back in Boston, Tesla advisor text me saying well, guess what, the team did end up working late Saturday night and got the updated MVPA + tax exemption + vehicle registration paperwork done. On the one hand, great! On the other hand, f**king serious?! Okay, so I could've waited, but whatever. We made the decision based on the based information we had at the time with getting a rental car. It then also occurs to me, that when I first arrived Saturday morning 9am at Tesla, my advisor could have just submitted the paperwork then, and by 2pm the everything would've been done.

That was my day. $75 plane ticket, $56 Uber, and 15 hours of my Saturday down the drain. Yes, I'm also now actively paying insurance on the Model Y. It was exhausting and stressful but somehow I kept it together. At the end of all that, my Tesla account and app now shows the correct final balance for the first time ever. My Tesla advisor confirmed that he's still good with my Thursday appointment if I'm okay, or whatever any other day or time I want. I said Thursday is fine.

TLDR: Tesla procrastinated in doing their paperwork, my delivery appointment was pushed back five days, and caused me to waste some money and a lot of time.

 

[PatrickTM]

But hey, after a full day at Tesla I ended up driving home this beauty parked in my driveway. Tesla must have some next-gen tech. Self charging! Doesn’t even have to plug in! Just have to pump in some energy liquid periodically.

 

[BnGrm]

omg. That’s a crazy story. Sorry you had to go through that.

 

[samori01]

I also went to my delivery appointment yesterday, but did not end up with a car, unfortunately. Paperwork issues and delays. Sigh. Will try again next week.

Sorry to hear that...

 

[ishareit]

EDD Fed 17-Mar 17 and got a call today about trade in. Does that mean anything as far as EDD?

 

[afscotch]

@DrGriz @sids1234

Yup. For anyone who's followed my journey or has any interest: according to my phone logs, I had four phone calls with Tesla on Tuesday (Feb 8), two phone calls with Wednesday (Feb 9), seven (!) phone calls with Tesla Thursday (Feb 10), two phone calls with Tesla Friday (Feb 11). Text and emails back and forth throughout. The final communication was a Friday night text, confirming that my registration, tax exemption, and MVPA is all set and good to go.

I woke up at 4am Saturday morning, dragged my wife up to drive me to the airport, made it onto my 6am flight Boston to Newark. Wife was somewhat happy/excited to get me out the house and pick up the car, since it is going to be primarily her daily driver after all. Only saving grace of the whole day was getting bumped to first class because it was a 80% empty flight. Upon landing in Newark I got texts from a Tesla advisor that I'm missing docs. I kindly remind him to check his emails from the day prior as I signed and sent every form and...silence. I Uber'ed to the Tesla store and checked in around 9am. Front desk clerk said: uh, you are way too early for your 2pm appointment. I said yeah, but I need to make sure you guys get my paperwork right because minutes ago you were still asking for documents. He spoke to my Tesla advisor in the back office (my advisor did not come out to talk to me) and again confirmed yup, good to go. I said my final balance is unpaid because the sales tax line is still incorrect, he said it'll be done by 2pm.

I walk over to the Paramus Park Mall and listen to The Trojan Horse Affair podcast, join the mallwalkers, and twiddle my thumbs to burn time. Then my sister reaches out and we had lunch together and got to play with my little nephew. That was cool. Middle of ordering lunch (1pm), my Tesla advisor texts me and said nope, the car cannot be delivered today because his paperwork is not done. I stuff my face, finish my lunch, apologize to my relatives, and rudely rush away back to the Tesla store. Advisor explains that yup, he JUST submitted my file and the tax exemption but it won't work - it requires a legal and tax supervisor above and beyond what his manager onsite at Paramus is able to do, and therefore we gotta wait. The ticket is submitted, everything is correct based on his and his manager's review but considering it's Saturday afternoon, he expects Monday morning approval at the earliest. He can email that team to request an expedited review, but says he cannot physically call any specific individual to get this done, because it's in a ticket workflow system and it could be assigned to one of many people.

I explain that I've called/emailed/texted throughout the week so that this wouldn't happen. Internally, I think I knew in the back of my head this would happen, because I've heard horror stories of Tesla customer service. He apologized, I remained respectful, but said that while I understand that his power and our options are very limited, he's put me in a very stressful and unsatisfied situation. As a fan of Tesla who's looked forward to the big day, I was just very disappointed. He said his manager can reimburse me to stay in hotel for two nights, another round trip plane ticket, etc. but no loaner car. I will pay, he will submit receipts for reimbursement. We tentatively scheduled my delivery appointment for the upcoming Thursday so we have a few extra days to work out any potential roadblocks. My advisor showed me the car, let me sit/play with it, it was cool but honestly at that point I needed to get home, not play around. I've been up since 4am and I've wasted enough time. I ended up calling my sister who then drove me down the highway to a rental car and then I drove the 4 hours home back to Boston, planning my week/work/leave to drive back next Thursday.

Upon stepping out of the rental car in my driveway back in Boston, Tesla advisor text me saying well, guess what, the team did end up working late Saturday night and got the updated MVPA + tax exemption + vehicle registration paperwork done. On the one hand, great! On the other hand, f**king serious?! Okay, so I could've waited, but whatever. We made the decision based on the based information we had at the time with getting a rental car. It then also occurs to me, that when I first arrived Saturday morning 9am at Tesla, my advisor could have just submitted the paperwork then, and by 2pm the everything would've been done.

That was my day. $75 plane ticket, $56 Uber, and 15 hours of my Saturday down the drain. Yes, I'm also now actively paying insurance on the Model Y. It was exhausting and stressful but somehow I kept it together. At the end of all that, my Tesla account and app now shows the correct final balance for the first time ever. My Tesla advisor confirmed that he's still good with my Thursday appointment if I'm okay, or whatever any other day or time I want. I said Thursday is fine.

TLDR: Tesla procrastinated in doing their paperwork, my delivery appointment was pushed back five days, and caused me to waste some money and a lot of time.

Man, that sucks, but honestly not surprised and if I'm being honest it would surprise me of they reimburse you for the rental or way back to NJ, their entire customer facing operation just has no f*cks to give... but I'm pulling for you. I don't know if I could have kept my cool like you did. I also feel like this will be me whenever I finally get a VIN... but flying from Salt Lake to Vegas. I feel like I need tell them I'm not coming until the account/MVPA is correct (it's not now, and they haven't acknowledged my email from last week), and hopd that line. I'm sure they'll tell him it'll all be fine, or threaten to give the car to someone else after I've waited 7 months and counting (with zero holds).

 

[DrGriz]

@DrGriz @sids1234

Yup. For anyone who's followed my journey or has any interest: according to my phone logs, I had four phone calls with Tesla on Tuesday (Feb 8), two phone calls with Wednesday (Feb 9), seven (!) phone calls with Tesla Thursday (Feb 10), two phone calls with Tesla Friday (Feb 11). Text and emails back and forth throughout. The final communication was a Friday night text, confirming that my registration, tax exemption, and MVPA is all set and good to go.

I woke up at 4am Saturday morning, dragged my wife up to drive me to the airport, made it onto my 6am flight Boston to Newark. Wife was somewhat happy/excited to get me out the house and pick up the car, since it is going to be primarily her daily driver after all. Only saving grace of the whole day was getting bumped to first class because it was a 80% empty flight. Upon landing in Newark I got texts from a Tesla advisor that I'm missing docs. I kindly remind him to check his emails from the day prior as I signed and sent every form and...silence. I Uber'ed to the Tesla store and checked in around 9am. Front desk clerk said: uh, you are way too early for your 2pm appointment. I said yeah, but I need to make sure you guys get my paperwork right because minutes ago you were still asking for documents. He spoke to my Tesla advisor in the back office (my advisor did not come out to talk to me) and again confirmed yup, good to go. I said my final balance is unpaid because the sales tax line is still incorrect, he said it'll be done by 2pm.

I walk over to the Paramus Park Mall and listen to The Trojan Horse Affair podcast, join the mallwalkers, and twiddle my thumbs to burn time. Then my sister reaches out and we had lunch together and got to play with my little nephew. That was cool. Middle of ordering lunch (1pm), my Tesla advisor texts me and said nope, the car cannot be delivered today because his paperwork is not done. I stuff my face, finish my lunch, apologize to my relatives, and rudely rush away back to the Tesla store. Advisor explains that yup, he JUST submitted my file and the tax exemption but it won't work - it requires a legal and tax supervisor above and beyond what his manager onsite at Paramus is able to do, and therefore we gotta wait. The ticket is submitted, everything is correct based on his and his manager's review but considering it's Saturday afternoon, he expects Monday morning approval at the earliest. He can email that team to request an expedited review, but says he cannot physically call any specific individual to get this done, because it's in a ticket workflow system and it could be assigned to one of many people.

I explain that I've called/emailed/texted throughout the week so that this wouldn't happen. Internally, I think I knew in the back of my head this would happen, because I've heard horror stories of Tesla customer service. He apologized, I remained respectful, but said that while I understand that his power and our options are very limited, he's put me in a very stressful and unsatisfied situation. As a fan of Tesla who's looked forward to the big day, I was just very disappointed. He said his manager can reimburse me to stay in hotel for two nights, another round trip plane ticket, etc. but no loaner car. I will pay, he will submit receipts for reimbursement. We tentatively scheduled my delivery appointment for the upcoming Thursday so we have a few extra days to work out any potential roadblocks. My advisor showed me the car, let me sit/play with it, it was cool but honestly at that point I needed to get home, not play around. I've been up since 4am and I've wasted enough time. I ended up calling my sister who then drove me down the highway to a rental car and then I drove the 4 hours home back to Boston, planning my week/work/leave to drive back next Thursday.

Upon stepping out of the rental car in my driveway back in Boston, Tesla advisor text me saying well, guess what, the team did end up working late Saturday night and got the updated MVPA + tax exemption + vehicle registration paperwork done. On the one hand, great! On the other hand, f**king serious?! Okay, so I could've waited, but whatever. We made the decision based on the based information we had at the time with getting a rental car. It then also occurs to me, that when I first arrived Saturday morning 9am at Tesla, my advisor could have just submitted the paperwork then, and by 2pm the everything would've been done.

That was my day. $75 plane ticket, $56 Uber, and 15 hours of my Saturday down the drain. Yes, I'm also now actively paying insurance on the Model Y. It was exhausting and stressful but somehow I kept it together. At the end of all that, my Tesla account and app now shows the correct final balance for the first time ever. My Tesla advisor confirmed that he's still good with my Thursday appointment if I'm okay, or whatever any other day or time I want. I said Thursday is fine.

TLDR: Tesla procrastinated in doing their paperwork, my delivery appointment was pushed back five days, and caused me to waste some money and a lot of time.

What a frustration. I will have to make a 220 mile round trip to pick up my car, and I have to say I am really worried that something like that will happen to me. I understand your circumstance is pretty unique, but the Tesla processes are what is broken. Sorry you are going through this.

 

[Spookynick]

@DrGriz @sids1234

Yup. For anyone who's followed my journey or has any interest: according to my phone logs, I had four phone calls with Tesla on Tuesday (Feb 8), two phone calls with Wednesday (Feb 9), seven (!) phone calls with Tesla Thursday (Feb 10), two phone calls with Tesla Friday (Feb 11). Text and emails back and forth throughout. The final communication was a Friday night text, confirming that my registration, tax exemption, and MVPA is all set and good to go.

I woke up at 4am Saturday morning, dragged my wife up to drive me to the airport, made it onto my 6am flight Boston to Newark. Wife was somewhat happy/excited to get me out the house and pick up the car, since it is going to be primarily her daily driver after all. Only saving grace of the whole day was getting bumped to first class because it was a 80% empty flight. Upon landing in Newark I got texts from a Tesla advisor that I'm missing docs. I kindly remind him to check his emails from the day prior as I signed and sent every form and...silence. I Uber'ed to the Tesla store and checked in around 9am. Front desk clerk said: uh, you are way too early for your 2pm appointment. I said yeah, but I need to make sure you guys get my paperwork right because minutes ago you were still asking for documents. He spoke to my Tesla advisor in the back office (my advisor did not come out to talk to me) and again confirmed yup, good to go. I said my final balance is unpaid because the sales tax line is still incorrect, he said it'll be done by 2pm.

I walk over to the Paramus Park Mall and listen to The Trojan Horse Affair podcast, join the mallwalkers, and twiddle my thumbs to burn time. Then my sister reaches out and we had lunch together and got to play with my little nephew. That was cool. Middle of ordering lunch (1pm), my Tesla advisor texts me and said nope, the car cannot be delivered today because his paperwork is not done. I stuff my face, finish my lunch, apologize to my relatives, and rudely rush away back to the Tesla store. Advisor explains that yup, he JUST submitted my file and the tax exemption but it won't work - it requires a legal and tax supervisor above and beyond what his manager onsite at Paramus is able to do, and therefore we gotta wait. The ticket is submitted, everything is correct based on his and his manager's review but considering it's Saturday afternoon, he expects Monday morning approval at the earliest. He can email that team to request an expedited review, but says he cannot physically call any specific individual to get this done, because it's in a ticket workflow system and it could be assigned to one of many people.

I explain that I've called/emailed/texted throughout the week so that this wouldn't happen. Internally, I think I knew in the back of my head this would happen, because I've heard horror stories of Tesla customer service. He apologized, I remained respectful, but said that while I understand that his power and our options are very limited, he's put me in a very stressful and unsatisfied situation. As a fan of Tesla who's looked forward to the big day, I was just very disappointed. He said his manager can reimburse me to stay in hotel for two nights, another round trip plane ticket, etc. but no loaner car. I will pay, he will submit receipts for reimbursement. We tentatively scheduled my delivery appointment for the upcoming Thursday so we have a few extra days to work out any potential roadblocks. My advisor showed me the car, let me sit/play with it, it was cool but honestly at that point I needed to get home, not play around. I've been up since 4am and I've wasted enough time. I ended up calling my sister who then drove me down the highway to a rental car and then I drove the 4 hours home back to Boston, planning my week/work/leave to drive back next Thursday.

Upon stepping out of the rental car in my driveway back in Boston, Tesla advisor text me saying well, guess what, the team did end up working late Saturday night and got the updated MVPA + tax exemption + vehicle registration paperwork done. On the one hand, great! On the other hand, f**king serious?! Okay, so I could've waited, but whatever. We made the decision based on the based information we had at the time with getting a rental car. It then also occurs to me, that when I first arrived Saturday morning 9am at Tesla, my advisor could have just submitted the paperwork then, and by 2pm the everything would've been done.

That was my day. $75 plane ticket, $56 Uber, and 15 hours of my Saturday down the drain. Yes, I'm also now actively paying insurance on the Model Y. It was exhausting and stressful but somehow I kept it together. At the end of all that, my Tesla account and app now shows the correct final balance for the first time ever. My Tesla advisor confirmed that he's still good with my Thursday appointment if I'm okay, or whatever any other day or time I want. I said Thursday is fine.

TLDR: Tesla procrastinated in doing their paperwork, my delivery appointment was pushed back five days, and caused me to waste some money and a lot of time.

You have the patience of a saint.

 

[RoBoRaT]

Man, that sucks, but honestly not surprised and if I'm being honest it would surprise me of they reimburse you for the rental or way back to NJ, their entire customer facing operation just has no f*cks to give... but I'm pulling for you. I don't know if I could have kept my cool like you did. I also feel like this will be me whenever I finally get a VIN... but flying from Salt Lake to Vegas. I feel like I need tell them I'm not coming until the account/MVPA is correct (it's not now, and they haven't acknowledged my email from last week), and hopd that line. I'm sure they'll tell him it'll all be fine, or threaten to give the car to someone else after I've waited 7 months and counting (with zero holds).

@PatrickTM and @afscotch

I was on the same boat last September with Las Vegas, military duty in CA - pick up in NV - register in WA asking for tax exemption.

I had to delay driving from San Diego to Las Vegas until MVPA was with correct tax exemption. In fairness, Desiree of Las Vegas Tesla Delivery Support was patient and understanding.

Looking back at emails/text, it took from 3 Sep (VIN assigned) to 18 Sep (delivery) to sort out the final MVPA.

I am currently waiting on a MYP EDD 24Feb-24Mar.

As soon as i get VIN assigned i will engage LV Delivery Support with ready supporting documents this time around.

Picture for inspiration