I certainly feel your frustration. That said, I also was never that convinced that Tesla's model of selling directly to the customer is really THAT much better than the "stealership". Many people get caught up in the idea that "stealership" charges everybody a different price for the vehicle. But what they forget is outside of post-COVID.. most people never paid MSRP for a vehicle. Everybody got a discount on a brand-new vehicle. For example the 2018 CRV I bought years before my Model Y.. had a sticker price of $31K.. I paid $27K. And while dealerships are certainly guilty of the absolutely worst sale tactics possible.. the reality is Tesla has never made me feel that much better about their sales process.
If anything I felt the opposite when Tesla lowballed me on the trade-in price of my CRV. The initial offer was $21K.. I put a deposit on an inventory Model Y.. and when the time came to turn in my CRV the offer dropped just a week later to $19K. Their explanation? A quarter-sized dent in the rear hatch meant they had to replace the entire hatch of the vehicle lol. I refused the trade, bought the Model Y separately, and listed my CRV on the Facebook marketplace. Within 2 days a local Honda offered me $23K for the car ($4K more than Tesla's highest offer). I told them about them about the dent and they laughed.. said any paintless dent repair guy could fix that for $25.
Also, the delivery process is even more questionable with Tesla. For the most part, you order a car and it gets delivered under a vast range of conditions. Could be perfect.. could be far from perfect.. it is very much YMMV. My Model Y only had a couple of cosmetic flaws. But others I've seen delivered should have never been allowed to leave the factory. Say what you want about typical "stealership" but I've never needed to go to a dealer with a checklist to buy a brand new vehicle.. until I bought a Tesla.
I think too many people get caught up in the easy, online-only transaction when it comes to buying a Tesla. And I'll admit.. it's fantastic. It's akin to the first time you used Turbo Tax.. versus paying a professional to do your taxes. While it's great to avoid the face-to-face dealership negotiation that nobody looks forward to. The reality is when you buy from Tesla.. the price is set in stone.. and for most things you are also buying a car that now only can be serviced and parts supplied by Tesla. They own you, there is no walking away from them. Whereas when I buy a car from a "stealership" there is a good chance I'll never go to that dealer again.. as the only reason I went there in the first place as they had the cheapest price on the vehicle. This is the part that gets forgotten.. until something happens to your Tesla and you have to go back to them for customer service. That's when they got you by the balls lol. Because chances are.. only they have the part.. and only they can fix it.. and most importantly only they can decide WHEN to fix it. Whereas something like my old CRV.. can be serviced by any Honda dealer or any mechanic/body shop/etc. I can shop around for which dealer/mechanic/shop is the cheapest.. quickest.. or most highly rated. In other words, I have a choice in who/how/when/what gets repaired.
So be careful with the whole "stealership" idea (and Im not speaking to you directly.. just speaking in general). At the end of the day ALL of these companies are for-profit businesses and NONE of them are your friend. You exist for one reason, to make them money. Some are better than others. Some are worst than others. Im not saying Tesla's take is the best way for everybody. Im not saying the "stealership" is the best way for everybody. But I am saying they all exist only to sell you a product and/or service. And they just have different ways of doing that. Choose the one that works best for you. I will say that FWIW after buying my Tesla.. the visits I have had with the service centers have been timely, quick, and MUCH better than expected every time. So I have nothing but WONDERFUL things to say about Tesla's service.. at least thus far lol. Im, sure there are others in this very thread that feel very differently about how Tesla has fixed their car