I am taking delivery on Tues, new inventory MS 100D. I have an 85D now. Have not had problems with it. Were I to experience your issues (though like Canuck, I would like to see pictures), i would refuse delivery. I also made a point of politely telling the OA that I would not take delivery if there were serious quality issues; I would expect Tesla to fix them first. As mine was an inventory car (95 miles), and I had a few things to work out first, they have hopefully had time to adequately check out the car. I will update this post after Tuesday; I do post positive call-outs as I want others to be able to see both plus and minus experiences. I sat on the fence for ~6 months before deciding to upgrade, watching to see how product quality, service quality, and feature development were trending. I judged things were better and trending up. Am sorry for your experience. I hope they make it right. It is a great car that has brought me much enjoyment in the 2.5 years I have had it.