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Disney's current position regarding electric chargers

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My note went to the wrong place (WDW not Dizzyland) It was forwarded to the right person and got a response.

Disneyland Guest Communications <[email protected]>
7:49 AM (2 hours ago)
cleardot.gif







4/09/2013

Dear Eric:

Thank you for your message.

We appreciate your interest in charging stations for electric
automobiles at the Disneyland Resort Resort and that you cared enough to
send your feedback. While charging stations for electric automobiles
currently are not offered at the Disneyland Resort, we continuously
evaluate our offerings and Guest feedback always is considered in these
evaluations.

We look forward to future opportunities to entertain you.

Sincerely,

Linda O'Hara
DISNEYLAND® Resort
Guest Experience Services
 
In many companies a physical letter addressed and mailed to the CEO is the way to go. (S)he won't read it of course, but an assistant probably will. If (s)he gets enough of them, the CEO will likely hear about it.

Michael Colglazier is the President and CEO of Disneyland Resort and Parks. I'd start there.

Actually, I'm a Disney Vacation Club member, so I think I'll email our new CEO and let her know that a DVC resort is not "home" if I can't charge my car there.
 
Received today, 4/10/13:

Dear Will,


Thank you for your message.


We appreciate your interest in charging stations for electric
automobiles at the Walt Disney World Resort and that you cared enough to
send your feedback. While charging stations for electric automobiles
currently are not offered at the Walt Disney World Resort, we
continuously evaluate our offerings and Guest feedback always is
considered in these evaluations.


We look forward to future opportunities to entertain you.


Sincerely,


John Mannis
Guest Experience Services
Walt Disney World Resort
 
We went to Disney June 19, 2013 and we are Disney Vacation Club Members. We stayed at the Fort Wilderness Lodge were I had talked to the valet & lodge managers when we made the reservations. (We were originally staying at the Animal Kingdom in May but my wife got sick so we had to change but AK had us set up for the charging thru the valet) Anyway we had to go to Tampa to drop off my big wrecker for warranty so we had to charge there for about two hours to make it to Disney. When we got there they took me to the plugs to charge it but they were 10 amp 110 so the car wouldn't even charge. So the managers went to work on things. They got me a space at the Ft Wilderness Campground ( my avitar pic is at the campground spot) and the valet drove it or us sometimes back and forth to the car. They did not charge us for the space. Also there was 15-20 WDW & DVC executives, engineers, & electrical engineers to look at the car and to look at Charge Point. They also went to the Hilton that is on WDW property and looked at the Charge Point station. From what they were saying is that if they get more request thru the resorts or the guest or by emails it will speed up the process. They were looking at 2 Charge Points min at each resort and 10 at Downtown Disney. When you go to WDW as much as we do (trust me WDW keeps good records of how many days anybody has been at Disney or at the resorts) they treat you different and they also listen more.

But as for Tesla they need to put a SCS in Orlando, because yes PSL station will get you there, but not back home. The Turnpike Authority is starting to put the charge stations at the plazas but they were also interested in the Super Stations


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My beauty and the Beast
 

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OK, I've drove from WPB to Disney's Grand Floridian in March with my 5-month-old Model S. Roughly 180m each way.

I called ahead a week or two in advance. No one at reservations knew anything. So I asked for, and spoke to, the head facilities manager. He was quite excited to hear I was coming, and advised me to ask for the on-duty facilities manager when I arrived. It took a little waiting, but within 1/2 hour of my arriving I was escorted to the employee parking lot, to the golf cart/tram recharging area, and provided a spot with a 110v outlet. He even coned off the neighboring spots for 2 days while I was there.

Of course, 110v is less than ideal, but it is what they have, and if you ask nicely, they will go out of their way to help.

BTW, on the way home I ran low, so I called ahead to the Nissan Leaf dealer in Ft. Pierce and arranged to charge at their J1772 pedestal. Not only were they gracious, but the entire sales staff and half the service staff came out and ogled the car for about 1/2 hour. Felt rather smug.
 
BTW, on the way home I ran low, so I called ahead to the Nissan Leaf dealer in Ft. Pierce and arranged to charge at their J1772 pedestal. Not only were they gracious, but the entire sales staff and half the service staff came out and ogled the car for about 1/2 hour. Felt rather smug.

The guys at the Dania Beach SC said whenever they go into the local Nissan dealer to charge they all come out and want to have a look at the MS :biggrin:
 
The guys at the Dania Beach SC said whenever they go into the local Nissan dealer to charge they all come out and want to have a look at the MS :biggrin:
We leased a Nissan LEAF a few weeks ago as a second car so our Model S Performance does not have to serve as an errand vehicle for mundane, daily local trips. The folks at the dealership were of course blown away by the Tesla. Most Nissan dealers have 1 or more Level 2 chargers available and seem to have no issues having other brands of plug-ins charge at their locations. For any Tesla owners considering a second commuter / local trip car, investigate the LEAF. It's not a Model S by any stretch of the imagination, but it is a very nice and capable EV.
 
THe day the PSL Supercharger opened I was the 6th person to pull in. Got out right after the ceremony and arrived in Orlando for a meeting. Stayed at the Hyatt Grand Cypress and they have 2 Charge Point right up front. Was great, parked myself and each day I was full charged and ready to go. Made the trip back to PSL, 40 minutes later, had an extra 110miles and plenty to get back to Coral Springs. Hyatt was a great stay.
 
THe day the PSL Supercharger opened I was the 6th person to pull in. Got out right after the ceremony and arrived in Orlando for a meeting. Stayed at the Hyatt Grand Cypress and they have 2 Charge Point right up front. Was great, parked myself and each day I was full charged and ready to go. Made the trip back to PSL, 40 minutes later, had an extra 110miles and plenty to get back to Coral Springs. Hyatt was a great stay.

Is the ChargePoint at the Hyatt only accessible to the hotel guests?
 
Is the ChargePoint at the Hyatt only accessible to the hotel guests?

I stayed there once several months back. There is a security guard at the gate that you need to drive through to get to the front of the hotel where the chargers are located and they checked my name on their list before they let me in. I didn't ask and am not sure if they will let you through the security point if you're not staying there but only want to charge the car. I'm definitely interested if anyone has an answer specifically to the Hyatt Grand Cypress or with the Orlando hotels in general. I've stayed away from the hotels (unless I'm staying there) because I don't want to go out of my way to get to the hotel and then find out I can't get to the charger, so I normally aim for someplace like Walgreens where I know I can get to the charger. Anybody have experience trying to charge as a non-hotel guest in Orlando?
 
Is the ChargePoint at the Hyatt only accessible to the hotel guests?

I stayed there once several months back. There is a security guard at the gate that you need to drive through to get to the front of the hotel where the chargers are located and they checked my name on their list before they let me in. I didn't ask and am not sure if they will let you through the security point if you're not staying there but only want to charge the car. I'm definitely interested if anyone has an answer specifically to the Hyatt Grand Cypress or with the Orlando hotels in general. I've stayed away from the hotels (unless I'm staying there) because I don't want to go out of my way to get to the hotel and then find out I can't get to the charger, so I normally aim for someplace like Walgreens where I know I can get to the charger. Anybody have experience trying to charge as a non-hotel guest in Orlando?

Its a No Charge Charger, so I guess they wont let just anyone use it.

Hi Guys,

We desperately need hotels to provide overnight charging. It is not reasonable to expect a hotel to go to the expense of installing and maintaining a charger for non-guests, particularly if the charging is for free.

Larry
 
New EV/charging initiative in Orland, with Disney taking part!

New Effort: Electric-Car Rentals And Charging For Orlando, Florida


Looks promising! Keep up the pressure!!

"Now a new initiative, Driveicon1.png Electric Orlando (DEO), is coordinating rental agencies, charging stations, hotels, theme parks, and other stakeholders in hopes of creating a "seamlessly positive experience for visitors who rent this innovative technology."


"Theme park companies taking part include Disney, Sea World, and Universal Studios; other partners include Duke Energy (the local electric utility), tourism group Visit Orlando, the Peabody Hotel, and the University of Central Florida.
 
Hi Guys,

We desperately need hotels to provide overnight charging. It is not reasonable to expect a hotel to go to the expense of installing and maintaining a charger for non-guests, particularly if the charging is for free.

Larry

I agree that we want to encourage various businesses (restaurants, hotels, etc) to install charging stations and I'm certainly willing to pay reasonable rates for charging if available. However, I don't think that charging should be limited to overnight hotel guests only. The reason these establishments install these stations and make them available for "free" is to encourage EV owners to patronize their business. For example, my wife and I recently spent a wonderful Labor Day weekend in Orlando. Although we didn't stay at the Hyatt, we had a very nice dinner at one of its restaurants while the car was charging. It was a win-win for everyone... The hotel's charging station gave us the incentive to visit and dine at its restaurant, which we had not previously considered. We left there happy after a great meal and with a few extra miles on the MS. Of course, the charging station is still available to other hotel guests for an overnight charge. Like I said before, it's a Win-Win!
 
I agree that we want to encourage various businesses (restaurants, hotels, etc) to install charging stations and I'm certainly willing to pay reasonable rates for charging if available. However, I don't think that charging should be limited to overnight hotel guests only. The reason these establishments install these stations and make them available for "free" is to encourage EV owners to patronize their business. For example, my wife and I recently spent a wonderful Labor Day weekend in Orlando. Although we didn't stay at the Hyatt, we had a very nice dinner at one of its restaurants while the car was charging. It was a win-win for everyone... The hotel's charging station gave us the incentive to visit and dine at its restaurant, which we had not previously considered. We left there happy after a great meal and with a few extra miles on the MS. Of course, the charging station is still available to other hotel guests for an overnight charge. Like I said before, it's a Win-Win!

Hi Steve,

I understand your point that a hotel charger can attract restaurant business assuming the hotel has a restaurant. However, I also understand if a hotel wishes to give precedence to their overnight guests especially if they are providing free charging. From my perspective there are so few hotels with chargers that if I were a guest who went to the trouble of finding a hotel with a charger and booking a room there because of it, I would prefer not to have to spend the evening keep checking the availability of the charger waiting for someone at the restaurant to vacant it.

In summary, its really up to the hotel how to set their priorities, but if they have a limited number of charging facilities I have no problem with a hotel policy that gives priority to overnight guests especially if the charging is free.

Larry
 
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