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Does Tesla not handle registration/taxes for Texas customers

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I know buying a Tesla in Texas is a weird process compared to other but I thought Tesla now handles registration/taxes and rolls it into the total invoice? I have a model Y order and was called by inside sales and explained I'll have to do it myself once I get the car/vin
 
When I bought in 2013 I had to visit the tax office to pay tax & get my plates. For my 2017 purchase I needed none of that - Tesla handled it all. The plates arrived in the mail some weeks later.
this is what im confused about. When i spoke to my delivery specialist she made it sound like that tesla never handled registration/taxes for texas residents when ive read many people say the opposite.
 
this is what im confused about. When i spoke to my delivery specialist she made it sound like that tesla never handled registration/taxes for texas residents when ive read many people say the opposite.
When Tesla was handling the registrations, it sounded as if there was only one person in each county handling Tesla registrations so customers had to wait weeks (from reading posts, not first hand experience). It takes less than half an hour at the county tax office to register and pay sales tax--unless you're unfortunate enough to go on a busy day, and not counting driving time. So it appears they went back to the old way.

I'd guess that your delivery specialist is new and didn't know all the history.
 
I took delivery in Dec ‘19, and Tesla handled everything for me. I paid my sales tax as part of paying for my car. Tesla mailed the plates and registration sticker to me directly. Which is easier than having to drive back up to a dealer to pick them up.
 
I just finalized my Model 3 purchase, I financed through Tesla and haven't taken delivery yet. What I did was went to my local tax office and asked the what the taxes would be on my purchase and the credit union is cutting a separate check to the county tax assessor which they are sending to me so I can take care of the TT&L part of my purchase.
 
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Picked up my new Model 3 in Dallas on 26 February, 2020. Got three temp tags good for 30 days each (consecutive). 10 days later I got the manuf. cert., some paperwork and a cover letter telling me to register the car at my local tax office. So I went there, paid sales tax and am waiting for tags.
That's Dallas County.

Thanks drdumont, I can estimate when my paperwork will come :)
 
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