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Driver's door interior panel separating

Discussion in 'Model S' started by jlv1, Jun 29, 2017.

  1. jlv1

    jlv1 Member

    Joined:
    Oct 14, 2015
    Messages:
    33
    Location:
    MA
    About 1 month after I got my new Model S in March, I noticed that the interior panel on the driver's door had separated from the door itself, as seen in this picture.
    20170414_161521.png 20170414_161525.png

    Has this happened to your car?

    I've had this in for service 3 times now. Twice after fixing it and telling me the car was ready, I opened the driver door to find the panel already separated again (thus they've fixed it 5 times on 3 service appointments). Twice they've reported replacing all the clips that hold the panel on.

    They've also implied this is my fault for pulling "too hard" on the door when I close it. However, after they last "fixed it" (and yet it was still separated) the service tech caused it to separate again by repeatedly opening and closing the door from the outside. (It was actually no fun seeing him manhandle the door like that).

    They've now ordered a new interior panel for the door and the car will go back to service again when it comes in.

    So I'm wondering if anyone else has had this problem.
     
  2. jlv1

    jlv1 Member

    Joined:
    Oct 14, 2015
    Messages:
    33
    Location:
    MA
    FWIW, having it repairs 3 times for the same defect makes this car eligible under the Massachusetts Lemon Law.
     
  3. randycandy

    randycandy Member

    Joined:
    Oct 21, 2016
    Messages:
    26
    Location:
    Seattle
    I had this happen to my brand new Model S when I picked it up last November. They snapped it back in place, and it separated again in a few weeks. The second time around, they replaced all the clips, and it's stayed in place since.
     
  4. alehbaba

    alehbaba Member

    Joined:
    Mar 1, 2017
    Messages:
    120
    Location:
    denver
    i feel these are likely plenty of lemon law teslas but not many take the effort to go thru with it
     
  5. drshan

    drshan Active Member

    Joined:
    Jan 5, 2017
    Messages:
    41
    Location:
    Pittsburgh
     
  6. drshan

    drshan Active Member

    Joined:
    Jan 5, 2017
    Messages:
    41
    Location:
    Pittsburgh
    Same issue for me. In for service twice so far. Bought model s 12/2017.
     
  7. donguanella

    donguanella Member

    Joined:
    Dec 29, 2016
    Messages:
    15
    Location:
    Los Angeles, CA
    Same exact problem for my March build car, too.
     
  8. clostridium

    clostridium Member

    Joined:
    Mar 6, 2017
    Messages:
    91
    Location:
    Ohio
    I've had that with a rear door that hasn't had anyone closing from the inside since no one has sat in back in my car. Love my car but not super impressed with the various fit and finish issues like this cropping up.
     
  9. jlv1

    jlv1 Member

    Joined:
    Oct 14, 2015
    Messages:
    33
    Location:
    MA
    The replacement inside panel is now scheduled for install this Thursday. Tesla has been very accommodating, offering to do the install on site (home or work). I'll be happy if they just get it fixed correctly this time - I really hope the problem is just the panel.
     
  10. johnbarkwell

    johnbarkwell JB_SoCal

    Joined:
    Sep 28, 2016
    Messages:
    18
    Location:
    SoCal
    I have a late 2016 Model S with a similar problem. Drivers door has not separated but sounds loose when you touch it.
     
  11. philgrocks

    philgrocks Member

    Joined:
    May 26, 2014
    Messages:
    10
    Location:
    Silicon Valley, CA
    I had this problem as well on my delivery. I took it in and it has stayed in place for several weeks now. They must have a bad batch of clips!
     
  12. stillandbox

    stillandbox Member

    Joined:
    Mar 5, 2017
    Messages:
    8
    Location:
    Winfield, IL
    Had this happen on my 2017. Took it in, SC repaired it. Happened again at the SC. I punched the took as hard as I could & it popped back into place. Never been an issue since.

    I'm a bodybuilder & fairly strong, so I just think the car is afraid of me now
     
    • Funny x 2

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