Driver's door interior panel separating

[jlv1]

About 1 month after I got my new Model S in March, I noticed that the interior panel on the driver's door had separated from the door itself, as seen in this picture.


Has this happened to your car?

I've had this in for service 3 times now. Twice after fixing it and telling me the car was ready, I opened the driver door to find the panel already separated again (thus they've fixed it 5 times on 3 service appointments). Twice they've reported replacing all the clips that hold the panel on.

They've also implied this is my fault for pulling "too hard" on the door when I close it. However, after they last "fixed it" (and yet it was still separated) the service tech caused it to separate again by repeatedly opening and closing the door from the outside. (It was actually no fun seeing him manhandle the door like that).

They've now ordered a new interior panel for the door and the car will go back to service again when it comes in.

So I'm wondering if anyone else has had this problem.

 

[jlv1]

FWIW, having it repairs 3 times for the same defect makes this car eligible under the Massachusetts Lemon Law.

 

[randycandy]

I had this happen to my brand new Model S when I picked it up last November. They snapped it back in place, and it separated again in a few weeks. The second time around, they replaced all the clips, and it's stayed in place since.

 

[alehbaba]

i feel these are likely plenty of lemon law teslas but not many take the effort to go thru with it

 

[drshan]

About 1 month after I got my new Model S in March, I noticed that the interior panel on the driver's door had separated from the door itself, as seen in this picture.
View attachment 233245 View attachment 233246

Has this happened to your car? Same problem w my drivers door. Purchased tesla 12/2016. Been in for service twice now.

I've had this in for service 3 times now. Twice after fixing it and telling me the car was ready, I opened the driver door to find the panel already separated again (thus they've fixed it 5 times on 3 service appointments). Twice they've reported replacing all the clips that hold the panel on.

They've also implied this is my fault for pulling "too hard" on the door when I close it. However, after they last "fixed it" (and yet it was still separated) the service tech caused it to separate again by repeatedly opening and closing the door from the outside. (It was actually no fun seeing him manhandle the door like that).

They've now ordered a new interior panel for the door and the car will go back to service again when it comes in.

So I'm wondering if anyone else has had this problem.

 

[drshan]

Same issue for me. In for service twice so far. Bought model s 12/2017.

 

[donguanella]

Same exact problem for my March build car, too.

 

[clostridium]

I've had that with a rear door that hasn't had anyone closing from the inside since no one has sat in back in my car. Love my car but not super impressed with the various fit and finish issues like this cropping up.

 

[jlv1]

The replacement inside panel is now scheduled for install this Thursday. Tesla has been very accommodating, offering to do the install on site (home or work). I'll be happy if they just get it fixed correctly this time - I really hope the problem is just the panel.

 

[johnbarkwell]

I have a late 2016 Model S with a similar problem. Drivers door has not separated but sounds loose when you touch it.

 

[philgrocks]

I had this problem as well on my delivery. I took it in and it has stayed in place for several weeks now. They must have a bad batch of clips!

 

[stillandbox]

Had this happen on my 2017. Took it in, SC repaired it. Happened again at the SC. I punched the took as hard as I could & it popped back into place. Never been an issue since.

I'm a bodybuilder & fairly strong, so I just think the car is afraid of me now

 

[Pedro.Tx]

MS Front Passenger Interior Door Panel Becoming Detached

This is happening to my car right now. Putting the plastic together doesn’t give that satisfying snap and only temporarily holds. I hope somebody reads this and can tell me or show me exactly where to punch hard.

 

[Ande]

Some of the plastic retainers may have been worn out/damaged (due to door handle service?).
It happened to me once, they replaced the parts, all good.

 

[odguy]

Happened to front passenger door. Service fixed it, so far so good.

 

[jlv1]

Since I started this thread, an update. Replacing the driver door panel fixed the problem and it has never reoccurred. About a year later the passenger door panel showed the same problem. The SC replaced the clips on that door and the problem has not been seen again.

 

[jamessaxon]

About 1 month after I got my new Model S in March, I noticed that the interior panel on the driver's door had separated from the door itself, as seen in this picture.
View attachment 233245 View attachment 233246

Has this happened to your car?

I've had this in for service 3 times now. Twice after fixing it and telling me the car was ready, I opened the driver door to find the panel already separated again (thus they've fixed it 5 times on 3 service appointments). Twice they've reported replacing all the clips that hold the panel on.

They've also implied this is my fault for pulling "too hard" on the door when I close it. However, after they last "fixed it" (and yet it was still separated) the service tech caused it to separate again by repeatedly opening and closing the door from the outside. (It was actually no fun seeing him manhandle the door like that).

They've now ordered a new interior panel for the door and the car will go back to service again when it comes in.

So I'm wondering if anyone else has had this problem.

Yes. I bought my Tesla S in the fall of 2019. Yesterday I noticed some driver’s door panel separation. Is repair of this problem covered under the car’s warranty?
James R. Saxon

 

[SoCal Buzz]

Yes. I bought my Tesla S in the fall of 2019. Yesterday I noticed some driver’s door panel separation. Is repair of this problem covered under the car’s warranty?
James R. Saxon

Yes, they will repair under warranty.

 

[jlv1]

Is repair of this problem covered under the car’s warranty?

They should.

FWIW, the 3rd service appointment for this problem on my car fixed it for good on the driver's door. Although 2 years later it happened on the passenger door. That only took one attempt to get fixed.

 

[amiral_sub]

I had the same problem after a dood handle fix. The ranger changed the clips, 36€