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Driver's door interior panel separating

jlv1

Twice as much fun
Oct 14, 2015
529
526
Central MA
About 1 month after I got my new Model S in March, I noticed that the interior panel on the driver's door had separated from the door itself, as seen in this picture.
20170414_161521.png 20170414_161525.png

Has this happened to your car?

I've had this in for service 3 times now. Twice after fixing it and telling me the car was ready, I opened the driver door to find the panel already separated again (thus they've fixed it 5 times on 3 service appointments). Twice they've reported replacing all the clips that hold the panel on.

They've also implied this is my fault for pulling "too hard" on the door when I close it. However, after they last "fixed it" (and yet it was still separated) the service tech caused it to separate again by repeatedly opening and closing the door from the outside. (It was actually no fun seeing him manhandle the door like that).

They've now ordered a new interior panel for the door and the car will go back to service again when it comes in.

So I'm wondering if anyone else has had this problem.
 

randycandy

Member
Oct 21, 2016
28
28
Seattle
I had this happen to my brand new Model S when I picked it up last November. They snapped it back in place, and it separated again in a few weeks. The second time around, they replaced all the clips, and it's stayed in place since.
 

drshan

Active Member
Jan 5, 2017
66
82
Pittsburgh
About 1 month after I got my new Model S in March, I noticed that the interior panel on the driver's door had separated from the door itself, as seen in this picture.
View attachment 233245 View attachment 233246

Has this happened to your car? Same problem w my drivers door. Purchased tesla 12/2016. Been in for service twice now.

I've had this in for service 3 times now. Twice after fixing it and telling me the car was ready, I opened the driver door to find the panel already separated again (thus they've fixed it 5 times on 3 service appointments). Twice they've reported replacing all the clips that hold the panel on.

They've also implied this is my fault for pulling "too hard" on the door when I close it. However, after they last "fixed it" (and yet it was still separated) the service tech caused it to separate again by repeatedly opening and closing the door from the outside. (It was actually no fun seeing him manhandle the door like that).

They've now ordered a new interior panel for the door and the car will go back to service again when it comes in.

So I'm wondering if anyone else has had this problem.
 

clostridium

Member
Mar 6, 2017
316
297
NE Ohio
I've had that with a rear door that hasn't had anyone closing from the inside since no one has sat in back in my car. Love my car but not super impressed with the various fit and finish issues like this cropping up.
 

jlv1

Twice as much fun
Oct 14, 2015
529
526
Central MA
The replacement inside panel is now scheduled for install this Thursday. Tesla has been very accommodating, offering to do the install on site (home or work). I'll be happy if they just get it fixed correctly this time - I really hope the problem is just the panel.
 

stillandbox

Member
Mar 5, 2017
19
29
Winfield, IL
Had this happen on my 2017. Took it in, SC repaired it. Happened again at the SC. I punched the took as hard as I could & it popped back into place. Never been an issue since.

I'm a bodybuilder & fairly strong, so I just think the car is afraid of me now
 

Ande

Member
Jul 28, 2017
743
623
Norway
Some of the plastic retainers may have been worn out/damaged (due to door handle service?).
It happened to me once, they replaced the parts, all good.
 

jlv1

Twice as much fun
Oct 14, 2015
529
526
Central MA
Since I started this thread, an update. Replacing the driver door panel fixed the problem and it has never reoccurred. About a year later the passenger door panel showed the same problem. The SC replaced the clips on that door and the problem has not been seen again.
 

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