The Roadster motor/gearbox unit doesn't include the inverter. I would bet that the motor/gearbox in the Model S doesn't have close to the failure rate as the inverter does.
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Edmunds Model S Long-Term Test
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stopcrazypp
Well-Known Member
I think most of it is an anomaly of the motor and pem being a single unit in the Model S vs. it being separate units in the Roadster (which goes back to my point about modularity).
I count 32 PEM swaps (24 owners) and 6 motor swaps (5 owners) for the Roadster. Combined it's 38 swaps, 28 owners (out of 148 or 18.9%).
Model S is 48 "motor" swaps (no separate PEM entry, so I assume it means the entire motor+PEM assembly), 40 owners (out of 262 or 15.3%).
Edit: numbers fixed.
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I agree that I haven't seen anyone pay that, and I also agree that it seems profoundly unlikely that this is how Tesla would handle it.
Thank you for sharing this data point. It's very encouraging both as a Model S owner and a Roadster enthusiast.
NigelM
Recovering Member
I think I did complete Tom's survey a while back. My note is just that Tesla replaced my drive train because of "noise" identified by the Service Manager when my car was in for window tinting. It was apparently a noise that neither my wife nor I had noticed and we're not hard of hearing. Point being that I think Tesla has been admirably proactive and super generous in replacing drive trains; I could well understand that their approach has probably biased the numbers somewhat.
anticitizen13.7
Not posting at TMC after 9/17/2018
The CR survey is probably the best data we have available, because CR won't publish ratings unless the aggregate responses result in statistically significant results.
I'm glad to see that the powertrain has been reliable overall. Hope the trend continues.
William13
Active Member
In reply to Tom Saxton, my drive unit was also replaced due to "noise" from the PEM which I was happy to have replaced but would not have paid more than one or two thousand to fix. I am part of his survey and must remind everyone that we were very early. I expect that the repair/replacements have lead to more reliable Model S cars now.
tomsax
Member
I looked at the build dates for the Model S reports showing replacements of the various components. They were actually spread out pretty evenly, but ending late 2013. So far no one has reported a battery, charger, or motor swap for a Model S built in 2014 and that includes 100 vehicles with reports updated since July 1st.
I hope you are right, because my car was 2014 March, but I have been to the service center 6 times all for warranty related issues, noise, door handle, etc. So far the service has been great, but I think my trips were probably 4 too many. I'm hoping this is the last I have to go to the service center for sure. I'm concerned about the drivetrain failures though, because I think I will hit 50k miles in about 2 years, not 4 years. And with the extended warranty at $4k + deductible, I'm very concerned.
For those of you who keep saying you have extended warranty, was it when it was at the lower price or at the higher price?
For those of you who keep saying you have extended warranty, was it when it was at the lower price or at the higher price?
anticitizen13.7
Not posting at TMC after 9/17/2018
I'm guessing the engineers figured out which component(s) in the PEM were causing that noise.
hockeythug
Active Member
The car was brought up in the earnings call today. Musk confirmed they were really "ultra proactive" on the car because it was Edmonds and wanted to "make them happy". Said Edmonds had a early production unit and their issues are not present in newer models.
JRP3
Hyperactive Member
Also that at least some of the multiple replacements were due to a misdiagnosis if the loose cable problem.
According to an Edmunds statement, "Steinlauf and Berkowitz together guided the recent shift in Edmunds.com's strategy. The privately held company is now entirely focused on improving the car-shopping process by building a critical bridge of trust between car shoppers and dealers."
That change has included a guaranteed car-pricing service through Edmunds' car dealer clients called "Price Promise."
Edmunds.com's Anwyl leaves as family succession plan plays out
How objective is Edmunds if their primary customer base is NADA? Shouldn't we "follow the money" and cry ********.
That change has included a guaranteed car-pricing service through Edmunds' car dealer clients called "Price Promise."
Edmunds.com's Anwyl leaves as family succession plan plays out
How objective is Edmunds if their primary customer base is NADA? Shouldn't we "follow the money" and cry ********.
Larry93428
Member
gg_got_a_tesla
Model S: VIN 65513, Model 3: VIN 1913
Well, nothing wrong if a high profile name such as Edmunds keeps the folks at Tesla on their toes, whether there's an ulterior motive involved or not. Tesla's quality control and service effectiveness can only keep getting better that way.
So, here it is August 8th 2014 and the Model X is coming out sometime in Spring 2015. It will be AWD which means any drive train issues will potentially be more of a problem than with the Model S. I have waited for my Model X for what will be over 2 years when I take delivery sometime next Spring. I read almost every thread on this subject but the earliest ones and find I am very concerned about this situation. My concern is that I, and it seems most people on this thread, still have no idea if the matter has been dealt with by Tesla. Sometimes Tesla's "secrecy" in discussing car matters becomes an issue which causes a very motivated Tesla future owner to question their decision to support the company. I just don't feel confident reading about any drive train issue that can occur with such frequency for individual owners.
