Hey Ohmman, thank you for posting this. As someone who is on the fence about getting a new Raven X, do you suspect that any of these sensor issues related to the FWDs might be improved in newer Model Xs or do you think it's a fundamental design flaw that will likely not change so long as the FWDs exist? Thanks
I would agree with most of @ohmman complaints except the comment about home garages and FWD not opening fully. Check your garage ceiling height and/or test drive the car and check that doors will open fully. If they cannot open fully, you will have the difficulty cited. But if they can open fully, you should not have this issue.
I do step out of the car to check opening positions, but I have a no problems with that. I’d do that in many parking garages anyhow if I’m parking near posts or walls and my kids are getting out. It’s worth the “inconvenience” i suppose of checking opening positions of the door compared to squeezing my kids out of our 3 when we take that and park next to other cars.
This times a million.
I'll be the counter point. I love my MX but if I could swap out the FWDs I would in a second. A few of the issues:
- I've had two times now where a FWD refused to open or close. Try to open and it says obstacle detected and won't move. Try to close and it says obstacle detected and won't move. The first time I drove it 45 minutes to the service center with the door beeping the whole way. Got there and they simply said it started working again and couldn't replicate it. Second time was a month ago. This one was super fun since we went to my daughter's dance recital and had a few items in the car which could be considered valuable. Happened again and the door wouldn't open or close. Because the car THOUGHT the door was open it refused to lock. I sat through the entire performance knowing my car was unlocked (visually the door looks closed though). Went out at intermission, couldn't get it to reset. Drove home with it beeping again. Got into the garage and it started working. Hasn't happened since.
- Twice now I've had ultrasonic sensors replaced in a door because when it gets hot the sensor peels back from the door (on the inside) then detects the door as an obstacle and won't open. I have many great videos of a door refusing to open with nothing but open air next to it. Hasn't happened again since the most recent sensor replacement, but the work done was exactly the same thing they did months ago...not sure why it will work now. So fun to tell your kids as they run up to your car..."no, you can't get in on that side, go around." "Why Dad?" "Because it's sunny out and the door won't open."
I also have a 2017 MX, but slightly higher VIN 52XXX and have never had the two issues above. The ultrasonic sensor issue (peeling off in sun) has been posted in the past by others, so that may occur with older cars. I am not sure if that has been reported on recent builds though.
Regarding the door being stuck or won't move, I have not seen that posted very often. There is probably something wrong with your door alignment/latching mechanism.
- Visually, the lines of the car are never just right. The handles are mis-aligned, the trim is mis-aligned, the doors close at different depths (and this changes over time). When I bring it up with service they say "we can only do so much, if we fix that mis-alignment, something else will be mis-aligned."
- I live in a wet climate. Had to get the seals fixed for water intrusion issues.
I have these two issues. My chrome window trim is horrible, but I have looked at newer cars at the SC (since 2018) and they are significantly better.
I would suspect the door seal water intrusion issue to still be a problem since the design has not been updated.