Stories like yours and my own experience are leading me to reconsider whether I get another Tesla. I've had a Model 3 for about 18 months. In that time, I had 2 very minor accidents, both with surprising repair costs from certified repair shop due to factors like the extensive disassemble and reassembly required, as well as repairs to behind-the-panel electronics. For example
1) Guy in an Explorer backs into me at low speed by accident when pulling out of a parking spot. We get out, there's a tiny scuff in my paint and a barely discernible dent. That was $4k to fix because of unseen damage to sensors etc etc, and thankfully the other guy honored his commitment to pay out of pocket after I got the estimate
2) Small dent in the left rear quarter, another $4k
I drove German cars for years before my Tesla. Every few years I'd need to fix dings like the 2 examples above, and never more than a few hundred dollars.
100% understand that the electronics are integral to the safety as well as the autonomous driving (which I don't care to use). But it remains to be seen if Tesla can or is motivated to pursue advances in their construction that make the electronics a bit more sturdy. Until then, repair costs are sort of a dirty little secret that people only learn about if they 1) investigate in advance of their purchase of lease, or 2) find out the hard way after the fact like many of us did
I love driving my Tesla but I don't know that I'll get another one right away when this lease comes up.