Fails reach set charge

[mick4545]

This is happening too often. Car at 46% plug in, set charge to 60% wake up to 50% charge. Any idea what’s going on?

 

[mick4545]

Forgot to add. Tesla wall connector, octopus GO.

 

[M1tch]

Are you set only to charge in a certain window to take advantage of cheap electricity?

 

[spooksman]

Seems odd it would be 10% out, I've seen 1% or 2% variation on occasions.

So all the usual questions I guess:

• By a 'Tesla wall connector', are you meaning a Tesla 7Kw wall charger or the granny charger on a 13amp plug?
• Are you setting things in the car or via the mobile app?
• Do you have a 'start time' or 'ready by' time set in the car (you can't have both!)?
• Do you have preconditioning set up?
• Does the wall box have any schedule running (I don't think the Tesla ones can)?
• Any other apps (like TeslaFi) that may be controlling the charge?

 

[OfficialMark_H]

I’d say you’ve got 2 things controlling the timing schedule. Probably car and charger, but could also be numerous apps.

 

[mick4545]

Tesla 7 kw wall conector
set in car
start time set in car at 0030
No precondition
Tesla wall conn is dumb
No other apps

 

[OfficialMark_H]

Tesla 7 kw wall conector
set in car
start time set in car at 0030
No precondition
Tesla wall conn is dumb
No other apps

Check depart time is all switched off and scheduled charging is switched on, do you use the octopus app? Octopus won’t charge higher than the car is set for so make sure the car is set higher than the app.

 

[MrT3]

Tesla wall conn is dumb

Have you connected to it and checked there is no scheduling set. They are only semi-dumb in the UK after the scheduling functionality was added last year.

 

[mick4545]

I think you may be on to something. I added Mrs Mick to drivers profile two months ago and it started playing up then. What I intend to do is:

Delete both iPhones
Factory reset the car
Reinstall the phones

bit drastic, but will eliminate software issues.

 

[mick4545]

It is an early wall connector, I don’t think it has any smart features at all.

 

[spooksman]

I added Mrs Mick to drivers profile two months ago and it started playing up then.

I have no idea personally, but are charging settings profile dependent?

 

[WannabeOwner]

No other apps

bit drastic, but will eliminate software issues.

Perhaps easier? is to change password, which will prevent any APPs connecting (if there are any ... trial stuff tried once upon a time, souse/other users of the car, "something else")

 

[mick4545]

Too late, I’ve done a factory reset. The car is at 45% will charge to 60% at 0030.

 

[GeorgeSymonds]

If it’s 3rd party issue then a factory reset won’t make any difference, so worth thinking of changing your password as well to invalidate any tokens that might be out there. I think even the Tesla app will require you to log back in again too

 

[WannabeOwner]

I think even the Tesla app will require you to log back in again too

yes, it will

 

[mick4545]

Only charged to 50% again. Next stop I’ll put in a service request.

 

[mick4545]

Found the culprit. Charge Port Not Latched it’s not me, it happens too often.

 

[Adopado]

Found the culprit. Charge Port Not Latched it’s not me, it happens too often.

Does it happen only with your TWC cable? If you don't have issues elsewhere then maybe it needs fettling ... so maybe not the car per se?

 

[mick4545]

it’s strange that it stops charging at exactly 50%. It’s done the same this morning. Anyway, I‘m waiting for Tesla to to get back to me.

 

[Cnixon]

My Octopus Intelligent stopped at 50% today. But it sometimes recovers later with a planned slot.