But the complete paperwork means the car is already bought. In the meantime you get the loaner and turns out some part needs to be ordered/replaced and the estimated wait time is unknown.
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Failure to drive off lot
- Thread starter Cali_dc
- Start date
But the complete paperwork means the car is already bought. In the meantime you get the loaner and turns out some part needs to be ordered/replaced and the estimated wait time is unknown.
That would have been nice but the service guy was not helpful.
What if the problem comes up the next day or the week after? It will be the same scenario and you may not get a loaner. Most of the time, Tesla can diagnose the issue quickly and just replace the component, unlike ICE which may be more complicated to work on.
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If the car doesn't move on delivery day that's a bad omen. Refuse delivery the right call IMO. 7500 will be there in tax credit at least until March. Only loss is 10,000 free supercharger miles.
Could be a bad 12v battery but not worth the headache and possibility it takes many tries to get it fixed.
Could be a bad 12v battery but not worth the headache and possibility it takes many tries to get it fixed.
@Cali_dc I took delivery of a MY on 12/31/2021, and I say you made the right choice. It's been over a year, and they're still not done fixing the last of a long list of problems. Tesla Service has been terrible.
hey.stephen
Member
Potential Tesla Model Y Problems You Need to Know About
The Tesla Model Y isn't the most reliable option in the bunch. Drivers have shared Tesla Model Y problems to watch out for.www.motorbiscuit.com
Don’t get me wrong. I don’t believe everything I read. My experience was poor though and frankly really disappointing. Ive personally heard mixed opinions about people’s teslas — I’ve also had a friend who died when their model x was on autopilot as the car drove him into a divid
Your post has a very bad smell about it....I am not buying any of this...just saying
What major problem would not be covered under the initial bumper to bumper 4/50k warranty?
whisperingshad
Active Member
zoomer0056
Active Member
Brand new rejected car. Will probably be fixed and offered to the next customer.
Unless this was a 7 seater it is going to qualify for a whopping $0 of tax credit.
The OP threw $7500 and 10K free SC miles away.
Only he can know if that was worth it.
Personally if this happened to me I'd have taken the car and let them fix it to not lose the credit. If no credit was in play, I'd have rejected it.
Probably...and probably the fix took 20mins by either replacing the 12V or reconnecting a loose wire.
Interesting, what kind of problems have you had? Just trying to live vicariously through your experience.
It was a list of about nine problems, including bad wheel alignment (which forced me to turn the steering wheel 15 degrees to drive straight), a misaligned rear hatch, misaligned headlights, a rattle from poorly fastened metal parts, scratches on several plastic parts, and filth inside and out. Every time they worked on it they created another problem, but overall most issues were resolved within three months of visits, except for a large paint defect on the frunk hood.
They made three attempts to repaint the hood, then postponed three appointments to replace it, and now we're into the second year. The first time they forgot to paint it, the second time it came back with swirls in the paint, and the last time it came back with the "T" emblem missing and different swirls. Then they decided to just replace it with a new factory-painted hood, but they can't get the part so they've postponed three times. I won't even go into what it took to get those appointments, or how certain staff get away with disrespecting customers.
I only viewed the article after I passed since I was wondering if this was a common problem. It seems like Tesla doesn’t really get ranked highly in many publications (I disagree with the publications in general - seems like the cars are generally good but then people have issues with service and phantom braking, etc). I am disappointed in how my scenario played out - it’s hard to know if the car was truly a lemon (not just for the problems that were observed but also for problems like ev_dad had that showed up later over time.
Tesla is an oddball, they rank towards the bottom in CR reliability, yet at the top for customer satisfaction.
zoomer0056
Active Member
Why didn't the SC check it out. It would've been in Tesla's interest as well as the buyer to spend 20 minutes to make everyone happy. Why? We can only speculate.
I took delivery of my 23 MYLR to get the $7500 discount and 10K supercharger miles. I was anxious about the paint and panel gaps and lo and behold it was perfect in that regard. Unfortunately my rear windshield was chipped and while it was disappointing I still accepted delivery. I made the service appointment for the 14th as that was the earliest available at SC by my house. Two days ago they changed it to a mobile appointment. They're coming tomorrow to do the replacement at my home and also to adjust my rear left seats as they don't fold like the rear right seat when you press the release in the trunk. So far having communication via the Tesla app has been prompt and cordial. On delivery day the service advisor was clearly super busy but it was still the best car buying experience I've ever had. No scummy dealership tactics. I got everything I was promised. I will never go back to a dealership experience if I can help it. Oh and the car is awesome to drive. I could only be happier if I had been lucky enough to get the matrix headlights but the headlights on there now have been awesome.
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