The cheaper quote was for "temporary" repairs because they didn't have the parts. The more expensive quote was for the "permanent" repair.
Which annoys me that they were going to charge me $290 a door for the temporary repair, and then charge me $489.13 (front door only) for a permanent solution, and they didn't even bother to let me know before hand (it does explain why they scheduled two appointments though - but they didn't respond to my questions asking to explain why).
Good thing we rejected the repairs.
Our theory is that the "temporary" repair was replacing just the gear and the "permanent" repair was replacing the entire assembly.
Which annoys me that they were going to charge me $290 a door for the temporary repair, and then charge me $489.13 (front door only) for a permanent solution, and they didn't even bother to let me know before hand (it does explain why they scheduled two appointments though - but they didn't respond to my questions asking to explain why).
Good thing we rejected the repairs.
Our theory is that the "temporary" repair was replacing just the gear and the "permanent" repair was replacing the entire assembly.