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First 24hrs with my Model Y Performance (spoiler: full motor failure)

Backstory

I've always been into cars, and I was looking to get a new vehicle as my winter/practical car. I'm keeping my S4 and 718 Cayman S as well, so this was going to be in addition to those 2. I've been in enough Audi/BMW/Mercs/Porsches and wanted something different. Smooth power, roomy interior, cool factor and quiet ride were my main considerations. I don't need the all out performance of something like an X3M or GLC63 since I've got other cars. I wanted this to be a stark contrast to my current 2 vehicles.

Decided a MYP would be a good fit, especially with very strong resale value. I can keep it for a few years and see what the electric market is like with Rivian, electric Macan etc. The ordering and delivery process was terrible, but that's another story. It was easily the worst "dealership" experience I've had buying any car (new or used).

Anyways, I get my car on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure followed by a completely dead vehicle that's unable to drive.

IMG_0889.png



Motor Failure

Picked up my blue on white MYP on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure and 2 mins later was completely undriveable and had to be towed to the dealer. It was being driven at 60km/h when a warning came up about the rear motor. A couple mins later, it was fully dead. Luckily I was near a friends house and parked it in their driveway. Would have sucked if this happened on the highway. I googled the error and it seems like this has happened to other people before, and usually pretty soon after delivery. Still, off too a pretty terrible start with the car.

Bad things I've noticed over the first 24hrs, coming from someone who's into cars and driven a bunch of stuff on street/track:

Build Quality: Wasn't expecting much here, so I was ok with some gaps and not having perfect panels. There was some glue residue on the edges of the panoramic roof, and there were marks on the headliner when I took delivery. The interior plastic piece on the b pillar has a massive gap between it and the roof on 1 side. Otherwise, I'm totally ok with it. I knew what I was getting into and wasn't expecting it to be on the level of the germans.


Closing the Door: You have to pull pretty hard to actually close the door. It wasn't just me either. Multiple people failed to close the door properly the first time they tried. You really have to slam it more than any other car I've owned. Not a very nice experience for the user. I can imagine some older person actually having trouble to close it properly.


Honk Upon Lock: I can't believe this car makes a cheap honk sound when you lock it like some early 2000s GM car. It should 100% have some pleasant sounding chip/beep.


Loud Seat Motors: Loudest seat motors I've heard, especially the lumbar.


Cheap Carpet Mats: I've already installed proper mats, but the stock carpet mats (only included for driver and passenger) are the thinnest and cheapest feeling carpet mats I've experienced. They're so lightweight and flimsy with no impression of quality. This doesn't matter too much, but it speaks to the cost cutting happening everywhere.


Can't View Songs on Phone? Unless I'm dumb, is there actually no way to view a list of all music on my iPhone and pick something? The interface between phone and the car is terrible and super limited. I really hope I'm missing something here. There isn't even an easy way to activate Siri since the in-car voice button will trigger the Tesla voice assistant. Very disappointed in the user experience here.


Flimsy Sunshades: Once again, more cost cutting. You can easily feel the cardboard inside them. There is absolutely no feeling of quality when operating them. There's also a little flap of fabric that covers the mirror instead of a sliding piece of plastic or plastic cover. Feels like something I'd expect in a $10k car.


Very Unrefined Suspension: This is probably my biggest "real" complaint. It feels like *sugar*. There is no sense of money or R&D put into it. It's so crashy when driving and you can literally hear creaks and noises from the suspension being transmitted into the vehicle while driving (with the music off). The dampening feels like crap and there's no reason for this car to ride this terribly. I bet you an A class has a more upscale feeling suspension. No adaptive dampening available is also a joke. I expected this based on some reviews, but it's next level bad. My Cayman S with Sport PASM feels light years ahead in suspension setup. Maybe if you're coming from a Civic or Camry this is acceptable to you, but if you've driven any modern car from a luxury brand, this is appalling.


Headliner: I'm probably just spoiled, but I thought most cars nowadays had a fabric headliner. Not the MYP. It looks like fabric, but when you touch it, it's a nasty cheap plastic type of material. Come on, I get you have to cut costs, but this is nearly $100k after tax in Canada.


Auto Dimming Mirrors: These work well enough, but the portion of the mirror that auto dims is small. There is a thick border around the auto-dim part of the mirror, where it's normal and reflective. I've never had another car where it stands out this much. You can almost be blinded by lights in this outer border since it's so chunky. It should definitely extend more towards the edges of the mirror.


HomeLink Garage Opener: Just another example of more cost cutting. Even Porsche gives this to you. I'm sure it's Tesla being cheap and not wanting to pay the license fee to HomeLink for every car sold. I know they offer it as a dealer accessory for like $400, but come on.


Straight Line Speed: It's actually not as fast as I expected. If you're not used to fast cars, this will feel like a space ship. If you're driven modern performance cars, it's nothing special. I feel like the MYP has an adequate amount of power. I feel like it needs another 100hp to be classified as a proper performance variant. My other cars both feel just as fast and launch significantly harder with launch control. The MYP rolls into the power softly from a dig. When you're rolling, it does feel great - but so does any other modern fast car if you're in the right gear.


Blind Spot Monitoring: It's just sad that the car doesn't have true blind spot monitoring like every other modern car. I knew it didn't have it (the chime/assist thing is garbage vs a proper system) so I was prepared for this, but just 1 more thing it's missing.


Rear Visibility: Terrible due to the slope of the rear glass. Worse than all its competitors. I'm ok with this but some people might not be.


Heated Steering Wheel: It seems to cycle on/off to regulate the temperate. The problem is that it's either nice and toasty or very noticeably colder when it turns off. I wish it be consistent. It's a stark contrast and very noticeable as it turns on and off while attempting to maintain a warm wheel.


Auto High Beam: Very inconsistent and basically unusable in my short night time testing. I live near some rural roads with a single lane in each direction and it wasn't very sure about when to turn the high beams on/off. I ended up turning it off after getting fed up with the system.



Good things about the car:


Smoothness: I love how smooth it is with no transmission. This is exactly what I wanted. Both my other cars have a DCT and they get pretty clunky in the winter when cold. It's very nice not to feel any shifts. Smoothness also goes for power delivery. It's not as fast as I expected, but I love how smooth it feels when accelerating.


Quietness: I was on the fence about this before getting the car. I expected it to be very loud on the highway based on some things I've read. I was very happy with the cabin volume and found it to be much quieter than expected. Maybe I'm just used to louder performance cars and that's why I think this is quiet, but regardless, I think interior noise is totally acceptable for what the car is.


Interior Space: This thing is massive inside. I love how much rear seat room you have, all the trunks and under floor storage you have. It feels so nice and airy while driving too. The way the windows are positioned and the drivers seat. I love how open it all feels. The white interior also helps out here.


Sound System: I had read some major complaints so I was expecting the worst. It really isn't that bad. It's half decent. Don't go expecting 7 series or S class quality, but I think it's totally acceptable for this class of vehicle. Those complaints were way overblown to me. I'm using bluetooth streaming from my iPhone which I believe is the 2nd clearest source with USB being the best.


Overall, I still think it's a decent car. I expected the cost cutting and knew about some of the downsides going into it, but it's always different once you actually own the car. For the reasons I wanted the car, it works well. The suspension is easily the biggest let down. If they give it air suspension, increase power and fix up their UX, I think they could have nearly perfect compact SUV. And offer some kind of luxury package for $5k to make the interior feel more expensive. Nicer headliner, nicer door cards, better carpeting, more sound deadening etc.

Also, I love to complain and nitpick basically every car, so I'm definitely more critical than most people. Your average buyer coming from a Prius would love this thing inside and out. I realize I'm more spoiled by nicer cars and having spent significant time with luxury brands.

Lmk if you guys have any questions! Happy to answer them.



Edit: replying to some basic questions. Will do more individual responses later on.

Yes, I'm still happy with the purchase. I knew what I was getting into. I just wanted to share my experience as someone who owns my current 2 cars (2017 Cayman S and 2012 Audi S4 w/ tune).


Straight line speed: I have dragy numbers for all 3 cars. With NO rollout:

718 Cayman S - 4.13 seconds

Audi S4 w/ tune - 4.32 seconds

Model Y Performance - 4.10 seconds

With rollout, all 3 cars are easily in the 3 second range. Numbers on paper don't always reflect what a car feels like in real life. I'm just saying that I expected the Y Performance to feel faster off the line vs combustion cars, but in reality it's nearly identical if you mash the throttle. Again, compared to the 2 cars I own. I'm not saying it's slow, but it's a speed I'm used to and find adequate. It doesn't feel like it's crazy fast. It IS very nice for passing power while cruising.
 
What many performance drivers ignore is that in daily driving the Tesla gives far better throttle response when needing to speed up. In an ICE car you tromp on the throttle and need to wait 1/2 second for the transmission to kick down several gears, the turbo to spin up and the driveline to load up. All this gives an ICE car a nice roar and kick in the butt slingshot "feeling" but in reality, the Tesla is already out in front due to instant throttle response.

Same with performance ICE cars off the line. In order to get max thrust you need to go through all the steps of their Launch Control. Few have this luxury when you simply need to get ahead of other cars when the light turns green. Just stomp it...and off you go.

Same thing with braking. In an ICE you need to let off the throttle and the automatic transmission will free wheel. Then you need to move your foot off the gas and up and over to the brake pedal. Then apply the brakes to slow you down. With Tesla you simply raise your foot the amount necessary to give you the regen braking you need around town. Only in heavy braking do you need to use the central mechanical brake application.

It is the driving experience that sets Tesla apart from the Slam Bam...Thank you Mam style that is rampant in the ICE systems.
This is not totally true. Most modern turbo cars have very little turbo lag unless they upgraded to some huge turbo. Case in point, a few days ago I was in my M4 convertible and some little wise guy in a model 3 LR tried to go around me on the right where his lane was ending. It was stupid and foolish no matter how quick a Tesla can accelerate. But... we were in a very rural desert area and I stomped the gas. I have some light bolt-ons and a tune. We were neck and neck for a short time and then I just pulled away. From 90-120 MPH I really pulled away. I did not launch, or downshift, to keep up or pull away. When it was time to slow down I simply downshifted with the paddles... I never really needed to brake as there was no traffic in this very desolate area. The biggest issue from a stop for most higher power ICE cars is traction. From a roll over 70 he never stood a chance, not to mention mine sounded better ;)
 
Last edited:
Flimsy Sunshades: Once again, more cost cutting. You can easily feel the cardboard inside them. There is absolutely no feeling of quality when operating them. There's also a little flap of fabric that covers the mirror instead of a sliding piece of plastic or plastic cover. Feels like something I'd expect in a $10k car.

Headliner: I'm probably just spoiled, but I thought most cars nowadays had a fabric headliner. Not the MYP. It looks like fabric, but when you touch it, it's a nasty cheap plastic type of material. Come on, I get you have to cut costs, but this is nearly $100k after tax in Canada.

Couple comments. For the sun visors I don't get this one at all. The mirror cover is fabric covered, rubberized folding and magnetized. Feels perfectly fine and works well. And the visor itself is slightly curved to match the roof headliner so it doesn't stick out. Coming from an F80 M3 I don't feel like there is any step down in quality.

As for the headliner, unless the cars are completely different in Canada, my MYP headliner is fabric covered everywhere. I just touched all of it to check. Doesn't feel cheep, seems perfectly adequate. I do have the white interior, same as what you pictured.
 
  • Like
Reactions: drdumont
Wow and I thought I was picky! I love my 2022 MYLR and found NO build quality issues - much to my surprise! Even my PPF installer commented on the build quality! My irritation points are the USB-C ports not providing data connections and door pillars fogging up which disables auto lane changes and probably FSD (if I ever get it!).
 

Fairchild

'14S,'16 X90,'18 3, 19 XRvn, 21 Y, 2014S
Mar 27, 2016
966
1,055
Melbourne fl
Backstory

I've always been into cars, and I was looking to get a new vehicle as my winter/practical car. I'm keeping my S4 and 718 Cayman S as well, so this was going to be in addition to those 2. I've been in enough Audi/BMW/Mercs/Porsches and wanted something different. Smooth power, roomy interior, cool factor and quiet ride were my main considerations. I don't need the all out performance of something like an X3M or GLC63 since I've got other cars. I wanted this to be a stark contrast to my current 2 vehicles.

Decided a MYP would be a good fit, especially with very strong resale value. I can keep it for a few years and see what the electric market is like with Rivian, electric Macan etc. The ordering and delivery process was terrible, but that's another story. It was easily the worst "dealership" experience I've had buying any car (new or used).

Anyways, I get my car on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure followed by a completely dead vehicle that's unable to drive.

View attachment 743725


Motor Failure

Picked up my blue on white MYP on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure and 2 mins later was completely undriveable and had to be towed to the dealer. It was being driven at 60km/h when a warning came up about the rear motor. A couple mins later, it was fully dead. Luckily I was near a friends house and parked it in their driveway. Would have sucked if this happened on the highway. I googled the error and it seems like this has happened to other people before, and usually pretty soon after delivery. Still, off too a pretty terrible start with the car.

Bad things I've noticed over the first 24hrs, coming from someone who's into cars and driven a bunch of stuff on street/track:

Build Quality: Wasn't expecting much here, so I was ok with some gaps and not having perfect panels. There was some glue residue on the edges of the panoramic roof, and there were marks on the headliner when I took delivery. The interior plastic piece on the b pillar has a massive gap between it and the roof on 1 side. Otherwise, I'm totally ok with it. I knew what I was getting into and wasn't expecting it to be on the level of the germans.


Closing the Door: You have to pull pretty hard to actually close the door. It wasn't just me either. Multiple people failed to close the door properly the first time they tried. You really have to slam it more than any other car I've owned. Not a very nice experience for the user. I can imagine some older person actually having trouble to close it properly.


Honk Upon Lock: I can't believe this car makes a cheap honk sound when you lock it like some early 2000s GM car. It should 100% have some pleasant sounding chip/beep.


Loud Seat Motors: Loudest seat motors I've heard, especially the lumbar.


Cheap Carpet Mats: I've already installed proper mats, but the stock carpet mats (only included for driver and passenger) are the thinnest and cheapest feeling carpet mats I've experienced. They're so lightweight and flimsy with no impression of quality. This doesn't matter too much, but it speaks to the cost cutting happening everywhere.


Can't View Songs on Phone? Unless I'm dumb, is there actually no way to view a list of all music on my iPhone and pick something? The interface between phone and the car is terrible and super limited. I really hope I'm missing something here. There isn't even an easy way to activate Siri since the in-car voice button will trigger the Tesla voice assistant. Very disappointed in the user experience here.


Flimsy Sunshades: Once again, more cost cutting. You can easily feel the cardboard inside them. There is absolutely no feeling of quality when operating them. There's also a little flap of fabric that covers the mirror instead of a sliding piece of plastic or plastic cover. Feels like something I'd expect in a $10k car.


Very Unrefined Suspension: This is probably my biggest "real" complaint. It feels like *sugar*. There is no sense of money or R&D put into it. It's so crashy when driving and you can literally hear creaks and noises from the suspension being transmitted into the vehicle while driving (with the music off). The dampening feels like crap and there's no reason for this car to ride this terribly. I bet you an A class has a more upscale feeling suspension. No adaptive dampening available is also a joke. I expected this based on some reviews, but it's next level bad. My Cayman S with Sport PASM feels light years ahead in suspension setup. Maybe if you're coming from a Civic or Camry this is acceptable to you, but if you've driven any modern car from a luxury brand, this is appalling.


Headliner: I'm probably just spoiled, but I thought most cars nowadays had a fabric headliner. Not the MYP. It looks like fabric, but when you touch it, it's a nasty cheap plastic type of material. Come on, I get you have to cut costs, but this is nearly $100k after tax in Canada.


Auto Dimming Mirrors: These work well enough, but the portion of the mirror that auto dims is small. There is a thick border around the auto-dim part of the mirror, where it's normal and reflective. I've never had another car where it stands out this much. You can almost be blinded by lights in this outer border since it's so chunky. It should definitely extend more towards the edges of the mirror.


HomeLink Garage Opener: Just another example of more cost cutting. Even Porsche gives this to you. I'm sure it's Tesla being cheap and not wanting to pay the license fee to HomeLink for every car sold. I know they offer it as a dealer accessory for like $400, but come on.


Straight Line Speed: It's actually not as fast as I expected. If you're not used to fast cars, this will feel like a space ship. If you're driven modern performance cars, it's nothing special. I feel like the MYP has an adequate amount of power. I feel like it needs another 100hp to be classified as a proper performance variant. My other cars both feel just as fast and launch significantly harder with launch control. The MYP rolls into the power softly from a dig. When you're rolling, it does feel great - but so does any other modern fast car if you're in the right gear.


Blind Spot Monitoring: It's just sad that the car doesn't have true blind spot monitoring like every other modern car. I knew it didn't have it (the chime/assist thing is garbage vs a proper system) so I was prepared for this, but just 1 more thing it's missing.


Rear Visibility: Terrible due to the slope of the rear glass. Worse than all its competitors. I'm ok with this but some people might not be.


Heated Steering Wheel: It seems to cycle on/off to regulate the temperate. The problem is that it's either nice and toasty or very noticeably colder when it turns off. I wish it be consistent. It's a stark contrast and very noticeable as it turns on and off while attempting to maintain a warm wheel.


Auto High Beam: Very inconsistent and basically unusable in my short night time testing. I live near some rural roads with a single lane in each direction and it wasn't very sure about when to turn the high beams on/off. I ended up turning it off after getting fed up with the system.



Good things about the car:


Smoothness: I love how smooth it is with no transmission. This is exactly what I wanted. Both my other cars have a DCT and they get pretty clunky in the winter when cold. It's very nice not to feel any shifts. Smoothness also goes for power delivery. It's not as fast as I expected, but I love how smooth it feels when accelerating.


Quietness: I was on the fence about this before getting the car. I expected it to be very loud on the highway based on some things I've read. I was very happy with the cabin volume and found it to be much quieter than expected. Maybe I'm just used to louder performance cars and that's why I think this is quiet, but regardless, I think interior noise is totally acceptable for what the car is.


Interior Space: This thing is massive inside. I love how much rear seat room you have, all the trunks and under floor storage you have. It feels so nice and airy while driving too. The way the windows are positioned and the drivers seat. I love how open it all feels. The white interior also helps out here.


Sound System: I had read some major complaints so I was expecting the worst. It really isn't that bad. It's half decent. Don't go expecting 7 series or S class quality, but I think it's totally acceptable for this class of vehicle. Those complaints were way overblown to me. I'm using bluetooth streaming from my iPhone which I believe is the 2nd clearest source with USB being the best.


Overall, I still think it's a decent car. I expected the cost cutting and knew about some of the downsides going into it, but it's always different once you actually own the car. For the reasons I wanted the car, it works well. The suspension is easily the biggest let down. If they give it air suspension, increase power and fix up their UX, I think they could have nearly perfect compact SUV. And offer some kind of luxury package for $5k to make the interior feel more expensive. Nicer headliner, nicer door cards, better carpeting, more sound deadening etc.

Also, I love to complain and nitpick basically every car, so I'm definitely more critical than most people. Your average buyer coming from a Prius would love this thing inside and out. I realize I'm more spoiled by nicer cars and having spent significant time with luxury brands.

Lmk if you guys have any questions! Happy to answer them.



Edit: replying to some basic questions. Will do more individual responses later on.

Yes, I'm still happy with the purchase. I knew what I was getting into. I just wanted to share my experience as someone who owns my current 2 cars (2017 Cayman S and 2012 Audi S4 w/ tune).


Straight line speed: I have dragy numbers for all 3 cars. With NO rollout:

718 Cayman S - 4.13 seconds

Audi S4 w/ tune - 4.32 seconds

Model Y Performance - 4.10 seconds

With rollout, all 3 cars are easily in the 3 second range. Numbers on paper don't always reflect what a car feels like in real life. I'm just saying that I expected the Y Performance to feel faster off the line vs combustion cars, but in reality it's nearly identical if you mash the throttle. Again, compared to the 2 cars I own. I'm not saying it's slow, but it's a speed I'm used to and find adequate. It doesn't feel like it's crazy fast. It IS very nice for passing power while cruising.
A very well-written and fair review. Thank you for sharing your insights.
 

Pianewman

2021 MYLR VIN 88,XXX, Rd/Wh, 12/20 delivery
Supporting Member
Oct 28, 2020
2,509
2,200
Fort Worth
Backstory

I've always been into cars, and I was looking to get a new vehicle as my winter/practical car. I'm keeping my S4 and 718 Cayman S as well, so this was going to be in addition to those 2. I've been in enough Audi/BMW/Mercs/Porsches and wanted something different. Smooth power, roomy interior, cool factor and quiet ride were my main considerations. I don't need the all out performance of something like an X3M or GLC63 since I've got other cars. I wanted this to be a stark contrast to my current 2 vehicles.

Decided a MYP would be a good fit, especially with very strong resale value. I can keep it for a few years and see what the electric market is like with Rivian, electric Macan etc. The ordering and delivery process was terrible, but that's another story. It was easily the worst "dealership" experience I've had buying any car (new or used).

Anyways, I get my car on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure followed by a completely dead vehicle that's unable to drive.

View attachment 743725


Motor Failure

Picked up my blue on white MYP on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure and 2 mins later was completely undriveable and had to be towed to the dealer. It was being driven at 60km/h when a warning came up about the rear motor. A couple mins later, it was fully dead. Luckily I was near a friends house and parked it in their driveway. Would have sucked if this happened on the highway. I googled the error and it seems like this has happened to other people before, and usually pretty soon after delivery. Still, off too a pretty terrible start with the car.

Bad things I've noticed over the first 24hrs, coming from someone who's into cars and driven a bunch of stuff on street/track:

Build Quality: Wasn't expecting much here, so I was ok with some gaps and not having perfect panels. There was some glue residue on the edges of the panoramic roof, and there were marks on the headliner when I took delivery. The interior plastic piece on the b pillar has a massive gap between it and the roof on 1 side. Otherwise, I'm totally ok with it. I knew what I was getting into and wasn't expecting it to be on the level of the germans. My 88,xxx build quality is excellent, including the paint. Coming from 35 years of VW/Audi ownership

Closing the Door: You have to pull pretty hard to actually close the door. It wasn't just me either. Multiple people failed to close the door properly the first time they tried. You really have to slam it more than any other car I've owned. Not a very nice experience for the user. I can imagine some older person actually having trouble to close it properly. As the door gaskets wear in, this is a non-issue. I valued the firm gasket early on.


Honk Upon Lock: I can't believe this car makes a cheap honk sound when you lock it like some early 2000s GM car. It should 100% have some pleasant sounding chip/beep. Doesn't bother me in the slightest.


Loud Seat Motors: Loudest seat motors I've heard, especially the lumbar. Mine are very quiet, ESPECIALLY the lumbar adjustment.


Cheap Carpet Mats: I've already installed proper mats, but the stock carpet mats (only included for driver and passenger) are the thinnest and cheapest feeling carpet mats I've experienced. They're so lightweight and flimsy with no impression of quality. This doesn't matter too much, but it speaks to the cost cutting happening everywhere. Yup, these are cheap, just like the OEM in my 2014 $48k Toyota Avalon Hybrid.


Can't View Songs on Phone? Unless I'm dumb, is there actually no way to view a list of all music on my iPhone and pick something? The interface between phone and the car is terrible and super limited. I really hope I'm missing something here. There isn't even an easy way to activate Siri since the in-car voice button will trigger the Tesla voice assistant. Very disappointed in the user experience here.


Flimsy Sunshades: Once again, more cost cutting. You can easily feel the cardboard inside them. There is absolutely no feeling of quality when operating them. There's also a little flap of fabric that covers the mirror instead of a sliding piece of plastic or plastic cover. Feels like something I'd expect in a $10k car. I don't understand this. They are wonderfully contoured, firm, form to the ceiling. A non-issue for me.


Very Unrefined Suspension: This is probably my biggest "real" complaint. It feels like *sugar*. There is no sense of money or R&D put into it. It's so crashy when driving and you can literally hear creaks and noises from the suspension being transmitted into the vehicle while driving (with the music off). The dampening feels like crap and there's no reason for this car to ride this terribly. I bet you an A class has a more upscale feeling suspension. No adaptive dampening available is also a joke. I expected this based on some reviews, but it's next level bad. My Cayman S with Sport PASM feels light years ahead in suspension setup. Maybe if you're coming from a Civic or Camry this is acceptable to you, but if you've driven any modern car from a luxury brand, this is appalling. Yes, for sure. Another $3200, I'm riding on MPP Coilovers.


Headliner: I'm probably just spoiled, but I thought most cars nowadays had a fabric headliner. Not the MYP. It looks like fabric, but when you touch it, it's a nasty cheap plastic type of material. Come on, I get you have to cut costs, but this is nearly $100k after tax in Canada. Never noticed, feels fine to me.


Auto Dimming Mirrors: These work well enough, but the portion of the mirror that auto dims is small. There is a thick border around the auto-dim part of the mirror, where it's normal and reflective. I've never had another car where it stands out this much. You can almost be blinded by lights in this outer border since it's so chunky. It should definitely extend more towards the edges of the mirror. Another non-issues for me


HomeLink Garage Opener: Just another example of more cost cutting. Even Porsche gives this to you. I'm sure it's Tesla being cheap and not wanting to pay the license fee to HomeLink for every car sold. I know they offer it as a dealer accessory for like $400, but come on. Every single dollar counts for the investors...


Straight Line Speed: It's actually not as fast as I expected. If you're not used to fast cars, this will feel like a space ship. If you're driven modern performance cars, it's nothing special. I feel like the MYP has an adequate amount of power. I feel like it needs another 100hp to be classified as a proper performance variant. My other cars both feel just as fast and launch significantly harder with launch control. The MYP rolls into the power softly from a dig. When you're rolling, it does feel great - but so does any other modern fast car if you're in the right gear. Agreed. Instant torque is special, though.


Blind Spot Monitoring: It's just sad that the car doesn't have true blind spot monitoring like every other modern car. I knew it didn't have it (the chime/assist thing is garbage vs a proper system) so I was prepared for this, but just 1 more thing it's missing. Software corrected, still not perfect, hope it gets moved to the upper left corner of the screen.


Rear Visibility: Terrible due to the slope of the rear glass. Worse than all its competitors. I'm ok with this but some people might not be. You've owned so many hi-end cars, and are complaining about this? Funny!!!!


Heated Steering Wheel: It seems to cycle on/off to regulate the temperate. The problem is that it's either nice and toasty or very noticeably colder when it turns off. I wish it be consistent. It's a stark contrast and very noticeable as it turns on and off while attempting to maintain a warm wheel.


Auto High Beam: Very inconsistent and basically unusable in my short night time testing. I live near some rural roads with a single lane in each direction and it wasn't very sure about when to turn the high beams on/off. I ended up turning it off after getting fed up with the system. Haven't tried the latest software update, but yes, it's not consistent.



Good things about the car:


Smoothness: I love how smooth it is with no transmission. This is exactly what I wanted. Both my other cars have a DCT and they get pretty clunky in the winter when cold. It's very nice not to feel any shifts. Smoothness also goes for power delivery. It's not as fast as I expected, but I love how smooth it feels when accelerating.


Quietness: I was on the fence about this before getting the car. I expected it to be very loud on the highway based on some things I've read. I was very happy with the cabin volume and found it to be much quieter than expected. Maybe I'm just used to louder performance cars and that's why I think this is quiet, but regardless, I think interior noise is totally acceptable for what the car is. My 88,xxx build is louder than I want, boomy, harsh tire slap.


Interior Space: This thing is massive inside. I love how much rear seat room you have, all the trunks and under floor storage you have. It feels so nice and airy while driving too. The way the windows are positioned and the drivers seat. I love how open it all feels. The white interior also helps out here.


Sound System: I had read some major complaints so I was expecting the worst. It really isn't that bad. It's half decent. Don't go expecting 7 series or S class quality, but I think it's totally acceptable for this class of vehicle. Those complaints were way overblown to me. I'm using bluetooth streaming from my iPhone which I believe is the 2nd clearest source with USB being the best.


Overall, I still think it's a decent car. I expected the cost cutting and knew about some of the downsides going into it, but it's always different once you actually own the car. For the reasons I wanted the car, it works well. The suspension is easily the biggest let down. If they give it air suspension, increase power and fix up their UX, I think they could have nearly perfect compact SUV. And offer some kind of luxury package for $5k to make the interior feel more expensive. Nicer headliner, nicer door cards, better carpeting, more sound deadening etc.

Also, I love to complain and nitpick basically every car, so I'm definitely more critical than most people. Your average buyer coming from a Prius would love this thing inside and out. I realize I'm more spoiled by nicer cars and having spent significant time with luxury brands.

Lmk if you guys have any questions! Happy to answer them.



Edit: replying to some basic questions. Will do more individual responses later on.

Yes, I'm still happy with the purchase. I knew what I was getting into. I just wanted to share my experience as someone who owns my current 2 cars (2017 Cayman S and 2012 Audi S4 w/ tune).


Straight line speed: I have dragy numbers for all 3 cars. With NO rollout:

718 Cayman S - 4.13 seconds

Audi S4 w/ tune - 4.32 seconds

Model Y Performance - 4.10 seconds

With rollout, all 3 cars are easily in the 3 second range. Numbers on paper don't always reflect what a car feels like in real life. I'm just saying that I expected the Y Performance to feel faster off the line vs combustion cars, but in reality it's nearly identical if you mash the throttle. Again, compared to the 2 cars I own. I'm not saying it's slow, but it's a speed I'm used to and find adequate. It doesn't feel like it's crazy fast. It IS very nice for passing power while cruising.

Oh if people don’t know, the devices most people know as “chargers” are really only a way to safely hook up to electricity. That’s why Tesla refers to theirs as a “wall connector” instead of “charger” The car actually does the charging, but this is true of all electric cars.
I've added my own comments in Red.
 
Good assessment. Little more power and track mode would be welcomed for the MYP. OEM mats are terrible. You can disable the honk on lock. I've bought the homelink twice now (very annoying). Suspension is tight (fitting for a sport cross over) with 21" low profile tires. Build quality has improved since my 2020 model 3 LR (paint now covers more hidden internal areas doors trunk latch area) & gaps are better.
 
Backstory

I've always been into cars, and I was looking to get a new vehicle as my winter/practical car. I'm keeping my S4 and 718 Cayman S as well, so this was going to be in addition to those 2. I've been in enough Audi/BMW/Mercs/Porsches and wanted something different. Smooth power, roomy interior, cool factor and quiet ride were my main considerations. I don't need the all out performance of something like an X3M or GLC63 since I've got other cars. I wanted this to be a stark contrast to my current 2 vehicles.

Decided a MYP would be a good fit, especially with very strong resale value. I can keep it for a few years and see what the electric market is like with Rivian, electric Macan etc. The ordering and delivery process was terrible, but that's another story. It was easily the worst "dealership" experience I've had buying any car (new or used).

Anyways, I get my car on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure followed by a completely dead vehicle that's unable to drive.

View attachment 743725


Motor Failure

Picked up my blue on white MYP on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure and 2 mins later was completely undriveable and had to be towed to the dealer. It was being driven at 60km/h when a warning came up about the rear motor. A couple mins later, it was fully dead. Luckily I was near a friends house and parked it in their driveway. Would have sucked if this happened on the highway. I googled the error and it seems like this has happened to other people before, and usually pretty soon after delivery. Still, off too a pretty terrible start with the car.

Bad things I've noticed over the first 24hrs, coming from someone who's into cars and driven a bunch of stuff on street/track:

Build Quality: Wasn't expecting much here, so I was ok with some gaps and not having perfect panels. There was some glue residue on the edges of the panoramic roof, and there were marks on the headliner when I took delivery. The interior plastic piece on the b pillar has a massive gap between it and the roof on 1 side. Otherwise, I'm totally ok with it. I knew what I was getting into and wasn't expecting it to be on the level of the germans.


Closing the Door: You have to pull pretty hard to actually close the door. It wasn't just me either. Multiple people failed to close the door properly the first time they tried. You really have to slam it more than any other car I've owned. Not a very nice experience for the user. I can imagine some older person actually having trouble to close it properly.


Honk Upon Lock: I can't believe this car makes a cheap honk sound when you lock it like some early 2000s GM car. It should 100% have some pleasant sounding chip/beep.


Loud Seat Motors: Loudest seat motors I've heard, especially the lumbar.


Cheap Carpet Mats: I've already installed proper mats, but the stock carpet mats (only included for driver and passenger) are the thinnest and cheapest feeling carpet mats I've experienced. They're so lightweight and flimsy with no impression of quality. This doesn't matter too much, but it speaks to the cost cutting happening everywhere.


Can't View Songs on Phone? Unless I'm dumb, is there actually no way to view a list of all music on my iPhone and pick something? The interface between phone and the car is terrible and super limited. I really hope I'm missing something here. There isn't even an easy way to activate Siri since the in-car voice button will trigger the Tesla voice assistant. Very disappointed in the user experience here.


Flimsy Sunshades: Once again, more cost cutting. You can easily feel the cardboard inside them. There is absolutely no feeling of quality when operating them. There's also a little flap of fabric that covers the mirror instead of a sliding piece of plastic or plastic cover. Feels like something I'd expect in a $10k car.


Very Unrefined Suspension: This is probably my biggest "real" complaint. It feels like *sugar*. There is no sense of money or R&D put into it. It's so crashy when driving and you can literally hear creaks and noises from the suspension being transmitted into the vehicle while driving (with the music off). The dampening feels like crap and there's no reason for this car to ride this terribly. I bet you an A class has a more upscale feeling suspension. No adaptive dampening available is also a joke. I expected this based on some reviews, but it's next level bad. My Cayman S with Sport PASM feels light years ahead in suspension setup. Maybe if you're coming from a Civic or Camry this is acceptable to you, but if you've driven any modern car from a luxury brand, this is appalling.


Headliner: I'm probably just spoiled, but I thought most cars nowadays had a fabric headliner. Not the MYP. It looks like fabric, but when you touch it, it's a nasty cheap plastic type of material. Come on, I get you have to cut costs, but this is nearly $100k after tax in Canada.


Auto Dimming Mirrors: These work well enough, but the portion of the mirror that auto dims is small. There is a thick border around the auto-dim part of the mirror, where it's normal and reflective. I've never had another car where it stands out this much. You can almost be blinded by lights in this outer border since it's so chunky. It should definitely extend more towards the edges of the mirror.


HomeLink Garage Opener: Just another example of more cost cutting. Even Porsche gives this to you. I'm sure it's Tesla being cheap and not wanting to pay the license fee to HomeLink for every car sold. I know they offer it as a dealer accessory for like $400, but come on.


Straight Line Speed: It's actually not as fast as I expected. If you're not used to fast cars, this will feel like a space ship. If you're driven modern performance cars, it's nothing special. I feel like the MYP has an adequate amount of power. I feel like it needs another 100hp to be classified as a proper performance variant. My other cars both feel just as fast and launch significantly harder with launch control. The MYP rolls into the power softly from a dig. When you're rolling, it does feel great - but so does any other modern fast car if you're in the right gear.


Blind Spot Monitoring: It's just sad that the car doesn't have true blind spot monitoring like every other modern car. I knew it didn't have it (the chime/assist thing is garbage vs a proper system) so I was prepared for this, but just 1 more thing it's missing.


Rear Visibility: Terrible due to the slope of the rear glass. Worse than all its competitors. I'm ok with this but some people might not be.


Heated Steering Wheel: It seems to cycle on/off to regulate the temperate. The problem is that it's either nice and toasty or very noticeably colder when it turns off. I wish it be consistent. It's a stark contrast and very noticeable as it turns on and off while attempting to maintain a warm wheel.


Auto High Beam: Very inconsistent and basically unusable in my short night time testing. I live near some rural roads with a single lane in each direction and it wasn't very sure about when to turn the high beams on/off. I ended up turning it off after getting fed up with the system.



Good things about the car:


Smoothness: I love how smooth it is with no transmission. This is exactly what I wanted. Both my other cars have a DCT and they get pretty clunky in the winter when cold. It's very nice not to feel any shifts. Smoothness also goes for power delivery. It's not as fast as I expected, but I love how smooth it feels when accelerating.


Quietness: I was on the fence about this before getting the car. I expected it to be very loud on the highway based on some things I've read. I was very happy with the cabin volume and found it to be much quieter than expected. Maybe I'm just used to louder performance cars and that's why I think this is quiet, but regardless, I think interior noise is totally acceptable for what the car is.


Interior Space: This thing is massive inside. I love how much rear seat room you have, all the trunks and under floor storage you have. It feels so nice and airy while driving too. The way the windows are positioned and the drivers seat. I love how open it all feels. The white interior also helps out here.


Sound System: I had read some major complaints so I was expecting the worst. It really isn't that bad. It's half decent. Don't go expecting 7 series or S class quality, but I think it's totally acceptable for this class of vehicle. Those complaints were way overblown to me. I'm using bluetooth streaming from my iPhone which I believe is the 2nd clearest source with USB being the best.


Overall, I still think it's a decent car. I expected the cost cutting and knew about some of the downsides going into it, but it's always different once you actually own the car. For the reasons I wanted the car, it works well. The suspension is easily the biggest let down. If they give it air suspension, increase power and fix up their UX, I think they could have nearly perfect compact SUV. And offer some kind of luxury package for $5k to make the interior feel more expensive. Nicer headliner, nicer door cards, better carpeting, more sound deadening etc.

Also, I love to complain and nitpick basically every car, so I'm definitely more critical than most people. Your average buyer coming from a Prius would love this thing inside and out. I realize I'm more spoiled by nicer cars and having spent significant time with luxury brands.

Lmk if you guys have any questions! Happy to answer them.



Edit: replying to some basic questions. Will do more individual responses later on.

Yes, I'm still happy with the purchase. I knew what I was getting into. I just wanted to share my experience as someone who owns my current 2 cars (2017 Cayman S and 2012 Audi S4 w/ tune).


Straight line speed: I have dragy numbers for all 3 cars. With NO rollout:

718 Cayman S - 4.13 seconds

Audi S4 w/ tune - 4.32 seconds

Model Y Performance - 4.10 seconds

With rollout, all 3 cars are easily in the 3 second range. Numbers on paper don't always reflect what a car feels like in real life. I'm just saying that I expected the Y Performance to feel faster off the line vs combustion cars, but in reality it's nearly identical if you mash the throttle. Again, compared to the 2 cars I own. I'm not saying it's slow, but it's a speed I'm used to and find adequate. It doesn't feel like it's crazy fast. It IS very nice for passing power while cruising.
I think you kind of hit this right on the head.....really darn close. The ride quality is a giant fail and is also my biggest disappointment, tesla knows it and that's why the rumours of upgraded air suspension coming at some point. on most Canadian roads the ride is a nightmare and prevents the car from being a home run overall
 
I share a lot of your concerns. Auto Wipers, Auto Highbeam Lights, self-dimming mirror, and blindspot are *meh*. Wife's Jeep is 100x better. Coming from a 2015 F350, Long Bed Crew Cab as a daily driver, it didn't have any of that stuff so it's all bonus to me, but I would be disappointed if I was used to it. Latest update at least throws the side camera on with the blinker if you want it. I turned on the honk with lock for winter, but turn it off in the summer as I use fold mirrors on lock so I know it's locked. I live in the cold and Tesla says no power folding the mirrors in it. Also some of the creaks I here is actually ice breaking between the glass panels. And with the radio off you have zero white noise to hide any sounds. Get used to using the APP too - lots of stuff you want to know about the status of the car and ability to do things are there. It's fairly responsive too - unlike every other auto makers APP I've used.

Get the door adjusted - I had a frunk issue like that - and an adjustment fixed it. As that doesn't sound right.

I guess a few points to at least help you enjoy the Y more... Aftermarket companies make better suspensions for the Y an I do get that for a $70k car it "should" be better then stock is. I only have issues in mine when I have to run studded tires and the roads are garbage. So Mid Sept. through May. Once I the roads are back to asphalt and I can run my summer 21s it's a non-issue. I wonder if your speed has something to do with defective motors in the car? I assume the update is with the replacement ones. And also, you can shave some time off the 0-60 with smaller, lighter, aftermarket wheels and tires. Having done my own tire changeovers, those 21s are HEAVY. Some people have made air suspensions for the Y as well, but that's going to be more DIY grade stuff...

I didn't care about the floor mats as I always throw in liners, no matter the vehicle. While some stuff may seem or feel cheap, gotta remember the CEO's goal of sustainability and a lot of the materials are "green."

Btw, I am very happy with the car too. And if it wasn't a hold over for a Cybertruck, I'd throw money at it to make it that much better.
 
Any resolution on the rear motor issue or root cause?

There’s no doubt that the German sport sedans have Nurburing performance in their DNA and your collection is definitely some “choice” Rides.
SUV wise, my current ‘11 X5d sport has amazing handling. However it’s double air bag, auto leveling gets quite “sporty” in cost when things break down too.
Alas, I sit in a lot of traffic where I’m at now, so I await the MYP in Feb/Mar eager to avoid some of the future gas price hikes coming.

Hopefully, future iterations involve more “track” type handling/suspension upgrades.
 
Backstory

I've always been into cars, and I was looking to get a new vehicle as my winter/practical car. I'm keeping my S4 and 718 Cayman S as well, so this was going to be in addition to those 2. I've been in enough Audi/BMW/Mercs/Porsches and wanted something different. Smooth power, roomy interior, cool factor and quiet ride were my main considerations. I don't need the all out performance of something like an X3M or GLC63 since I've got other cars. I wanted this to be a stark contrast to my current 2 vehicles.

Decided a MYP would be a good fit, especially with very strong resale value. I can keep it for a few years and see what the electric market is like with Rivian, electric Macan etc. The ordering and delivery process was terrible, but that's another story. It was easily the worst "dealership" experience I've had buying any car (new or used).

Anyways, I get my car on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure followed by a completely dead vehicle that's unable to drive.

View attachment 743725


Motor Failure

Picked up my blue on white MYP on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure and 2 mins later was completely undriveable and had to be towed to the dealer. It was being driven at 60km/h when a warning came up about the rear motor. A couple mins later, it was fully dead. Luckily I was near a friends house and parked it in their driveway. Would have sucked if this happened on the highway. I googled the error and it seems like this has happened to other people before, and usually pretty soon after delivery. Still, off too a pretty terrible start with the car.

Bad things I've noticed over the first 24hrs, coming from someone who's into cars and driven a bunch of stuff on street/track:

Build Quality: Wasn't expecting much here, so I was ok with some gaps and not having perfect panels. There was some glue residue on the edges of the panoramic roof, and there were marks on the headliner when I took delivery. The interior plastic piece on the b pillar has a massive gap between it and the roof on 1 side. Otherwise, I'm totally ok with it. I knew what I was getting into and wasn't expecting it to be on the level of the germans.


Closing the Door: You have to pull pretty hard to actually close the door. It wasn't just me either. Multiple people failed to close the door properly the first time they tried. You really have to slam it more than any other car I've owned. Not a very nice experience for the user. I can imagine some older person actually having trouble to close it properly.


Honk Upon Lock: I can't believe this car makes a cheap honk sound when you lock it like some early 2000s GM car. It should 100% have some pleasant sounding chip/beep.


Loud Seat Motors: Loudest seat motors I've heard, especially the lumbar.


Cheap Carpet Mats: I've already installed proper mats, but the stock carpet mats (only included for driver and passenger) are the thinnest and cheapest feeling carpet mats I've experienced. They're so lightweight and flimsy with no impression of quality. This doesn't matter too much, but it speaks to the cost cutting happening everywhere.


Can't View Songs on Phone? Unless I'm dumb, is there actually no way to view a list of all music on my iPhone and pick something? The interface between phone and the car is terrible and super limited. I really hope I'm missing something here. There isn't even an easy way to activate Siri since the in-car voice button will trigger the Tesla voice assistant. Very disappointed in the user experience here.


Flimsy Sunshades: Once again, more cost cutting. You can easily feel the cardboard inside them. There is absolutely no feeling of quality when operating them. There's also a little flap of fabric that covers the mirror instead of a sliding piece of plastic or plastic cover. Feels like something I'd expect in a $10k car.


Very Unrefined Suspension: This is probably my biggest "real" complaint. It feels like *sugar*. There is no sense of money or R&D put into it. It's so crashy when driving and you can literally hear creaks and noises from the suspension being transmitted into the vehicle while driving (with the music off). The dampening feels like crap and there's no reason for this car to ride this terribly. I bet you an A class has a more upscale feeling suspension. No adaptive dampening available is also a joke. I expected this based on some reviews, but it's next level bad. My Cayman S with Sport PASM feels light years ahead in suspension setup. Maybe if you're coming from a Civic or Camry this is acceptable to you, but if you've driven any modern car from a luxury brand, this is appalling.


Headliner: I'm probably just spoiled, but I thought most cars nowadays had a fabric headliner. Not the MYP. It looks like fabric, but when you touch it, it's a nasty cheap plastic type of material. Come on, I get you have to cut costs, but this is nearly $100k after tax in Canada.


Auto Dimming Mirrors: These work well enough, but the portion of the mirror that auto dims is small. There is a thick border around the auto-dim part of the mirror, where it's normal and reflective. I've never had another car where it stands out this much. You can almost be blinded by lights in this outer border since it's so chunky. It should definitely extend more towards the edges of the mirror.


HomeLink Garage Opener: Just another example of more cost cutting. Even Porsche gives this to you. I'm sure it's Tesla being cheap and not wanting to pay the license fee to HomeLink for every car sold. I know they offer it as a dealer accessory for like $400, but come on.


Straight Line Speed: It's actually not as fast as I expected. If you're not used to fast cars, this will feel like a space ship. If you're driven modern performance cars, it's nothing special. I feel like the MYP has an adequate amount of power. I feel like it needs another 100hp to be classified as a proper performance variant. My other cars both feel just as fast and launch significantly harder with launch control. The MYP rolls into the power softly from a dig. When you're rolling, it does feel great - but so does any other modern fast car if you're in the right gear.


Blind Spot Monitoring: It's just sad that the car doesn't have true blind spot monitoring like every other modern car. I knew it didn't have it (the chime/assist thing is garbage vs a proper system) so I was prepared for this, but just 1 more thing it's missing.


Rear Visibility: Terrible due to the slope of the rear glass. Worse than all its competitors. I'm ok with this but some people might not be.


Heated Steering Wheel: It seems to cycle on/off to regulate the temperate. The problem is that it's either nice and toasty or very noticeably colder when it turns off. I wish it be consistent. It's a stark contrast and very noticeable as it turns on and off while attempting to maintain a warm wheel.


Auto High Beam: Very inconsistent and basically unusable in my short night time testing. I live near some rural roads with a single lane in each direction and it wasn't very sure about when to turn the high beams on/off. I ended up turning it off after getting fed up with the system.



Good things about the car:


Smoothness: I love how smooth it is with no transmission. This is exactly what I wanted. Both my other cars have a DCT and they get pretty clunky in the winter when cold. It's very nice not to feel any shifts. Smoothness also goes for power delivery. It's not as fast as I expected, but I love how smooth it feels when accelerating.


Quietness: I was on the fence about this before getting the car. I expected it to be very loud on the highway based on some things I've read. I was very happy with the cabin volume and found it to be much quieter than expected. Maybe I'm just used to louder performance cars and that's why I think this is quiet, but regardless, I think interior noise is totally acceptable for what the car is.


Interior Space: This thing is massive inside. I love how much rear seat room you have, all the trunks and under floor storage you have. It feels so nice and airy while driving too. The way the windows are positioned and the drivers seat. I love how open it all feels. The white interior also helps out here.


Sound System: I had read some major complaints so I was expecting the worst. It really isn't that bad. It's half decent. Don't go expecting 7 series or S class quality, but I think it's totally acceptable for this class of vehicle. Those complaints were way overblown to me. I'm using bluetooth streaming from my iPhone which I believe is the 2nd clearest source with USB being the best.


Overall, I still think it's a decent car. I expected the cost cutting and knew about some of the downsides going into it, but it's always different once you actually own the car. For the reasons I wanted the car, it works well. The suspension is easily the biggest let down. If they give it air suspension, increase power and fix up their UX, I think they could have nearly perfect compact SUV. And offer some kind of luxury package for $5k to make the interior feel more expensive. Nicer headliner, nicer door cards, better carpeting, more sound deadening etc.

Also, I love to complain and nitpick basically every car, so I'm definitely more critical than most people. Your average buyer coming from a Prius would love this thing inside and out. I realize I'm more spoiled by nicer cars and having spent significant time with luxury brands.

Lmk if you guys have any questions! Happy to answer them.



Edit: replying to some basic questions. Will do more individual responses later on.

Yes, I'm still happy with the purchase. I knew what I was getting into. I just wanted to share my experience as someone who owns my current 2 cars (2017 Cayman S and 2012 Audi S4 w/ tune).


Straight line speed: I have dragy numbers for all 3 cars. With NO rollout:

718 Cayman S - 4.13 seconds

Audi S4 w/ tune - 4.32 seconds

Model Y Performance - 4.10 seconds

With rollout, all 3 cars are easily in the 3 second range. Numbers on paper don't always reflect what a car feels like in real life. I'm just saying that I expected the Y Performance to feel faster off the line vs combustion cars, but in reality it's nearly identical if you mash the throttle. Again, compared to the 2 cars I own. I'm not saying it's slow, but it's a speed I'm used to and find adequate. It doesn't feel like it's crazy fast. It IS very nice for passing power while cruising.
Really unfortunate to hear you immediately had issues. I hope that Tesla either replaces or fixes the car in an expedited manner. I completely agree about the points you made regarding if you’ve came from other performance cars. I do think that my MYP has great daily performance, but that performance is almost “gimmicky”. Off the line or any rollout, there aren’t many everyday cars which come close, especially crossovers. However, also coming from an M3, RS3 etc. I wouldn’t classify the MYP as a true performance car either. Once you get past the initial acceleration, you can definitely tell that it hits a bit of a wall. Maybe if the MY had track mode similar to the 3, it would help address some of this, but I think it’s honestly because the car cannot handle its weight similarly to the 3. High speed cornering in the MYP almost gives this sensation of false security where you can tell that it’s very twitchy if you’re really pushing the vehicle around.

Regarding delivery, I absolutely agree that it was the worst delivery experience I’ve ever had with any car. When I got to the dealership, I had to go find my vehicle and it took about 2-3 hours for us to finally get help and leave. I could tell that the employees working there were doing their best, but there was a serious lack of direction/management. I also was told that I had to place a service request for any items that I found wrong with the vehicle prior to leaving. I thought this was quite ridiculous and completely ruined the excitement with taking delivery on the vehicle, as the app wasn’t working and it took numerous tries to try and get the photos to upload.

All in all, we are still very happy with the car and understand that no car is perfect. It does exactly what I wanted, a fun, practical, and quick car that is comfortable since we have a baby on the way.
 
Backstory

I've always been into cars, and I was looking to get a new vehicle as my winter/practical car. I'm keeping my S4 and 718 Cayman S as well, so this was going to be in addition to those 2. I've been in enough Audi/BMW/Mercs/Porsches and wanted something different. Smooth power, roomy interior, cool factor and quiet ride were my main considerations. I don't need the all out performance of something like an X3M or GLC63 since I've got other cars. I wanted this to be a stark contrast to my current 2 vehicles.

Decided a MYP would be a good fit, especially with very strong resale value. I can keep it for a few years and see what the electric market is like with Rivian, electric Macan etc. The ordering and delivery process was terrible, but that's another story. It was easily the worst "dealership" experience I've had buying any car (new or used).

Anyways, I get my car on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure followed by a completely dead vehicle that's unable to drive.

View attachment 743725


Motor Failure

Picked up my blue on white MYP on the evening of Dec 10th. By the afternoon of the 11th, it had a rear motor failure and 2 mins later was completely undriveable and had to be towed to the dealer. It was being driven at 60km/h when a warning came up about the rear motor. A couple mins later, it was fully dead. Luckily I was near a friends house and parked it in their driveway. Would have sucked if this happened on the highway. I googled the error and it seems like this has happened to other people before, and usually pretty soon after delivery. Still, off too a pretty terrible start with the car.

Bad things I've noticed over the first 24hrs, coming from someone who's into cars and driven a bunch of stuff on street/track:

Build Quality: Wasn't expecting much here, so I was ok with some gaps and not having perfect panels. There was some glue residue on the edges of the panoramic roof, and there were marks on the headliner when I took delivery. The interior plastic piece on the b pillar has a massive gap between it and the roof on 1 side. Otherwise, I'm totally ok with it. I knew what I was getting into and wasn't expecting it to be on the level of the germans.


Closing the Door: You have to pull pretty hard to actually close the door. It wasn't just me either. Multiple people failed to close the door properly the first time they tried. You really have to slam it more than any other car I've owned. Not a very nice experience for the user. I can imagine some older person actually having trouble to close it properly.


Honk Upon Lock: I can't believe this car makes a cheap honk sound when you lock it like some early 2000s GM car. It should 100% have some pleasant sounding chip/beep.


Loud Seat Motors: Loudest seat motors I've heard, especially the lumbar.


Cheap Carpet Mats: I've already installed proper mats, but the stock carpet mats (only included for driver and passenger) are the thinnest and cheapest feeling carpet mats I've experienced. They're so lightweight and flimsy with no impression of quality. This doesn't matter too much, but it speaks to the cost cutting happening everywhere.


Can't View Songs on Phone? Unless I'm dumb, is there actually no way to view a list of all music on my iPhone and pick something? The interface between phone and the car is terrible and super limited. I really hope I'm missing something here. There isn't even an easy way to activate Siri since the in-car voice button will trigger the Tesla voice assistant. Very disappointed in the user experience here.


Flimsy Sunshades: Once again, more cost cutting. You can easily feel the cardboard inside them. There is absolutely no feeling of quality when operating them. There's also a little flap of fabric that covers the mirror instead of a sliding piece of plastic or plastic cover. Feels like something I'd expect in a $10k car.


Very Unrefined Suspension: This is probably my biggest "real" complaint. It feels like *sugar*. There is no sense of money or R&D put into it. It's so crashy when driving and you can literally hear creaks and noises from the suspension being transmitted into the vehicle while driving (with the music off). The dampening feels like crap and there's no reason for this car to ride this terribly. I bet you an A class has a more upscale feeling suspension. No adaptive dampening available is also a joke. I expected this based on some reviews, but it's next level bad. My Cayman S with Sport PASM feels light years ahead in suspension setup. Maybe if you're coming from a Civic or Camry this is acceptable to you, but if you've driven any modern car from a luxury brand, this is appalling.


Headliner: I'm probably just spoiled, but I thought most cars nowadays had a fabric headliner. Not the MYP. It looks like fabric, but when you touch it, it's a nasty cheap plastic type of material. Come on, I get you have to cut costs, but this is nearly $100k after tax in Canada.


Auto Dimming Mirrors: These work well enough, but the portion of the mirror that auto dims is small. There is a thick border around the auto-dim part of the mirror, where it's normal and reflective. I've never had another car where it stands out this much. You can almost be blinded by lights in this outer border since it's so chunky. It should definitely extend more towards the edges of the mirror.


HomeLink Garage Opener: Just another example of more cost cutting. Even Porsche gives this to you. I'm sure it's Tesla being cheap and not wanting to pay the license fee to HomeLink for every car sold. I know they offer it as a dealer accessory for like $400, but come on.


Straight Line Speed: It's actually not as fast as I expected. If you're not used to fast cars, this will feel like a space ship. If you're driven modern performance cars, it's nothing special. I feel like the MYP has an adequate amount of power. I feel like it needs another 100hp to be classified as a proper performance variant. My other cars both feel just as fast and launch significantly harder with launch control. The MYP rolls into the power softly from a dig. When you're rolling, it does feel great - but so does any other modern fast car if you're in the right gear.


Blind Spot Monitoring: It's just sad that the car doesn't have true blind spot monitoring like every other modern car. I knew it didn't have it (the chime/assist thing is garbage vs a proper system) so I was prepared for this, but just 1 more thing it's missing.


Rear Visibility: Terrible due to the slope of the rear glass. Worse than all its competitors. I'm ok with this but some people might not be.


Heated Steering Wheel: It seems to cycle on/off to regulate the temperate. The problem is that it's either nice and toasty or very noticeably colder when it turns off. I wish it be consistent. It's a stark contrast and very noticeable as it turns on and off while attempting to maintain a warm wheel.


Auto High Beam: Very inconsistent and basically unusable in my short night time testing. I live near some rural roads with a single lane in each direction and it wasn't very sure about when to turn the high beams on/off. I ended up turning it off after getting fed up with the system.



Good things about the car:


Smoothness: I love how smooth it is with no transmission. This is exactly what I wanted. Both my other cars have a DCT and they get pretty clunky in the winter when cold. It's very nice not to feel any shifts. Smoothness also goes for power delivery. It's not as fast as I expected, but I love how smooth it feels when accelerating.


Quietness: I was on the fence about this before getting the car. I expected it to be very loud on the highway based on some things I've read. I was very happy with the cabin volume and found it to be much quieter than expected. Maybe I'm just used to louder performance cars and that's why I think this is quiet, but regardless, I think interior noise is totally acceptable for what the car is.


Interior Space: This thing is massive inside. I love how much rear seat room you have, all the trunks and under floor storage you have. It feels so nice and airy while driving too. The way the windows are positioned and the drivers seat. I love how open it all feels. The white interior also helps out here.


Sound System: I had read some major complaints so I was expecting the worst. It really isn't that bad. It's half decent. Don't go expecting 7 series or S class quality, but I think it's totally acceptable for this class of vehicle. Those complaints were way overblown to me. I'm using bluetooth streaming from my iPhone which I believe is the 2nd clearest source with USB being the best.


Overall, I still think it's a decent car. I expected the cost cutting and knew about some of the downsides going into it, but it's always different once you actually own the car. For the reasons I wanted the car, it works well. The suspension is easily the biggest let down. If they give it air suspension, increase power and fix up their UX, I think they could have nearly perfect compact SUV. And offer some kind of luxury package for $5k to make the interior feel more expensive. Nicer headliner, nicer door cards, better carpeting, more sound deadening etc.

Also, I love to complain and nitpick basically every car, so I'm definitely more critical than most people. Your average buyer coming from a Prius would love this thing inside and out. I realize I'm more spoiled by nicer cars and having spent significant time with luxury brands.

Lmk if you guys have any questions! Happy to answer them.



Edit: replying to some basic questions. Will do more individual responses later on.

Yes, I'm still happy with the purchase. I knew what I was getting into. I just wanted to share my experience as someone who owns my current 2 cars (2017 Cayman S and 2012 Audi S4 w/ tune).


Straight line speed: I have dragy numbers for all 3 cars. With NO rollout:

718 Cayman S - 4.13 seconds

Audi S4 w/ tune - 4.32 seconds

Model Y Performance - 4.10 seconds

With rollout, all 3 cars are easily in the 3 second range. Numbers on paper don't always reflect what a car feels like in real life. I'm just saying that I expected the Y Performance to feel faster off the line vs combustion cars, but in reality it's nearly identical if you mash the throttle. Again, compared to the 2 cars I own. I'm not saying it's slow, but it's a speed I'm used to and find adequate. It doesn't feel like it's crazy fast. It IS very nice for passing power while cruising.
Amazing review. I totally agree with you. If Y had an adaptive/air suspension, it would have been the best car. And the felt MYP has a bit body role and was not gripping good in corners. X3M does a better job.
 
90Backstory

I've always been into cars, and I was looking to get a new vehicle as my winter/practical car. I'm keeping my S4 and 718 Cayman S as well, so this was going to be in addition to those 2. I've been in enough Audi/BMW/Mercs/Porsches and wanted something different. Smooth power, roomy interior, cool factor and quiet ride were my main considerations. I don't need the all out performance of something like an X3M or GLC63 since I've got other cars. I wanted this to be a stark contrast to my current 2 vehicles.

Decided a MYP would be a good fit, .....

You really outlined the differences between German high end vehicles vs this (fairly recent) US startup. But one difference you didn't discuss, and is kind of important, is the resale value. High end Germans lose so much of it, leading up to being out of warranty, you can really impress your friends with a 5 year old 7 series. You look like you spent $90K but actually paid $28K. The puffed prices of German option packages (yes you, BMW) really contributes to price collapse while Teslas hold their value like nothing I have seen. 5K miles, 50K miles, seems to make little difference. I believe that has to do with simplicity of the drivetrain, maintenance costs (lack thereof), and the fact that most issues manifest right after delivery, and are fixed under warranty and never seen again. The rest is software, which constantly improves.
 
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