So had a problem with my tire for a few weeks, it kept leaking air. I didn't really check what happened, but the screen informed me tire pressure was too low and I would have to refill it with air about every few days.
So took it to Costco first to ask if they could patch it. Guy was like "ohh, the nail is too deep or you drove on the nail too long, so it may not be possible but we could check." I guess he checked and said they will not patch the tire, and the only service they would offer is to replace the tire for $250-300. Then told me they didn't have the tire I needed and had to go to a different Costco.
But then my mom told me to just take it to Telsa Service and see what they offer. Went to Tesla service in Costa Mesa CA to tell them about the tire and see if patching was possible. They said they would check it out, stating it will cost $80 to patch. Then I was like unsure, I didn't negotiate anything, I was just like disapproving a simple tire patch was $80, telling him I got a tire patched in Las Vegas for $20-30. Then after a few minutes, he said he will patch the tire for free if it was possible. And if it wasn't possible, a new tire would cost just under $300.
Thankfully, he went the route I wanted, to just patch the tire, and not try squeeze more money outta me. And he did it for free, since I'm a Tesla customer who bought a Tesla. I was so amazed an official car dealership service center actually tried to find the cheapest way to do it, and do it for no charge. If I went to BMW, they are very unlikely to do any simple service for free. I mean if he said I needed a new tire, I probably just take his word for it and pay the $300.
This free service is just another perk of being a Tesla owner, they seem to try to find the cheapest option rather than trying to be opportunist. It's hard to find a car repair shop that you can simply take their word for it, I feel if they know you're just an average consumer who knows nothing about cars, they will prey on that and just say something is wrong with your car just so you will fear of your car breaking down even worse if you don't fork over a few hundred bucks for "simple repair".
But yeah, why would the Tesla advisor be like, tire patching is $80. Then I tell him I got it for $20 in Las Vegas, then was like, okay I'll try my best to do it for free if the option is available. Should I just go to the Tesla service center, are they less likely to wanna find ways to get me to buy services I may not need? Hopefully if all my services are reasonable and not hustled on me, I feel I may wanna continue only buying Tesla. Because Mercedes and BMW, they hustle the *sugar* outta you on services.
So took it to Costco first to ask if they could patch it. Guy was like "ohh, the nail is too deep or you drove on the nail too long, so it may not be possible but we could check." I guess he checked and said they will not patch the tire, and the only service they would offer is to replace the tire for $250-300. Then told me they didn't have the tire I needed and had to go to a different Costco.
But then my mom told me to just take it to Telsa Service and see what they offer. Went to Tesla service in Costa Mesa CA to tell them about the tire and see if patching was possible. They said they would check it out, stating it will cost $80 to patch. Then I was like unsure, I didn't negotiate anything, I was just like disapproving a simple tire patch was $80, telling him I got a tire patched in Las Vegas for $20-30. Then after a few minutes, he said he will patch the tire for free if it was possible. And if it wasn't possible, a new tire would cost just under $300.
Thankfully, he went the route I wanted, to just patch the tire, and not try squeeze more money outta me. And he did it for free, since I'm a Tesla customer who bought a Tesla. I was so amazed an official car dealership service center actually tried to find the cheapest way to do it, and do it for no charge. If I went to BMW, they are very unlikely to do any simple service for free. I mean if he said I needed a new tire, I probably just take his word for it and pay the $300.
This free service is just another perk of being a Tesla owner, they seem to try to find the cheapest option rather than trying to be opportunist. It's hard to find a car repair shop that you can simply take their word for it, I feel if they know you're just an average consumer who knows nothing about cars, they will prey on that and just say something is wrong with your car just so you will fear of your car breaking down even worse if you don't fork over a few hundred bucks for "simple repair".
But yeah, why would the Tesla advisor be like, tire patching is $80. Then I tell him I got it for $20 in Las Vegas, then was like, okay I'll try my best to do it for free if the option is available. Should I just go to the Tesla service center, are they less likely to wanna find ways to get me to buy services I may not need? Hopefully if all my services are reasonable and not hustled on me, I feel I may wanna continue only buying Tesla. Because Mercedes and BMW, they hustle the *sugar* outta you on services.