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I disagree and ppl who bought FSD has not received anything yet. just like a preorder with anything, refunds should be possible if one does not receive a product. or at least change to current prices. Tesla is turning out to be a shoddy company with their crap about once ordered will become part of vehicle configuration nonsense. It is something can be turned off just as it was turned on easily.
Tam, thanks for your interpretation. "We do not process refund requests" is clearly true, but the reason they gave is not. What I'm confirming in this forum is that Tesla could easily change this configuration, as it's just a setting in the car. There is no hardware difference. And there is no software difference, as the software has not yet been delivered. What the Tesla rep told me is is beyond misleading, it is not true and perhaps an intentional lie.
Hanlon's razor: "Never attribute to malice that which is adequately explained by stupidity"
The average rep is less knowledgeable that the audience on TMC..
Elon repeatedly said it was coming soon. In Jan 2017 he even said 3-6 months. You're the smart one who didn't buy FSD up front. I'm the sucker who did, and wound up paying more than you did, even though I was promised the "best price" for buying it up front.
The reps are trained to respond to what their management instructs. So I don't blame the rep for being ignorant. It's what her management told her to say. The TMC audience though knows a lot for sure. I think a lot of us see clearly what is happening, and do not accept it as unchangeable.
Runebane
Member
It is still. Those sites are about money raising so they have to take the money before you get the product. What I *think* he/she meant was with kickstarter they hold onto it until the project has met the amount required to produce, then they take the money from everyone, then their cut, and pass what's left to the company that started the kickstarter. It's not a completely failsafe way to do it, but much better than taking your money at the start and then having to refund a bunch if the project doesn't make enough to even start.
I think some of us are getting some what over excited.
I understand that we are talking about $3k. If you are that motivated, I would just get a lawyer where you can actually make something happen versus spread your frustration/resentment here in the forums.
I understand that we are talking about $3k. If you are that motivated, I would just get a lawyer where you can actually make something happen versus spread your frustration/resentment here in the forums.
UngaBunga1989
Member
Good God, will the whining over this never stop? FSD has always been a "future" purchase. We bought it to lock in a price now for something that will eventually come. No promises were made about specifically when or what. It was a gamble. It may or may not pay off.
I want a refund too. I bought a car with 310 miles of range, now it’s 325! I didn’t ask for dashcam, sentry mode, NoA and those Artari games. They continue to shove new stuff to my car every month! I want a refund!
Finally!
I didn’t buy FSD and so I have no personal interest. I do however have some education on contracts. Parties, consideration, performance and a time period. Basic requirements for a contract. ‘One day’ doesn’t cut it and that is certainly an argument. Anyone saying differently knows as much as the guy standing in line at the beer store.
Opinions are great. Informed ones are better.
M109Rider
Active Member
Totally agree.
These refund requests are ridiculous.
You knew what you were buying. You bought it.
End of story.
Anyone giving an opinion on this should let us all know if they are licensed to charge a fee for it. I suspect you can’t.
That way, at least readers will know if you have anything apart from your way of thinking behind it.
M109Rider
Active Member
Maybe I do.
It wouldn’t matter though. No one here needs a license to know these requests are ridiculous.
M109Rider
Active Member
Just sell your Tesla, buy some other EV, and think of how much happier you (and certainly many here) will be. !
Regardless of any disclaimers made by Tesla about regulatory approval and date uncertainty, there still needs to be a reasonability test here to determine if Tesla sold FSD in good faith. People are quick to jump down someone’s throat if they purchased FSD and have regrets. But what will you all be saying if 5 years from now Tesla still has not delivered anything? I’m not saying I think that will happen. But my point is that even with a disclaimer that the product has not been released or approved yet, there has to be a time frame that the average person would deem reasonable such that Tesla can’t just delay providing value to FSD buyers for years and years without repercussions.
The initial exchange was accurate.
So I think what happened is the rep ran out of script to go off of.
She should have stuck to the "part of the configuration" and the "value of the car".
To me she just seemed exasperated when pushed so she reached for anything to try to explain it.
It why kids who go "But, WHY???" are such a pain in the arse.
Some things are just the way they are. That's really what the rep should have gone with.
Disclaimer - I'd be terrible as a parent, and as a customer service agent.
So I think what happened is the rep ran out of script to go off of.
She should have stuck to the "part of the configuration" and the "value of the car".
To me she just seemed exasperated when pushed so she reached for anything to try to explain it.
It why kids who go "But, WHY???" are such a pain in the arse.
Some things are just the way they are. That's really what the rep should have gone with.
Disclaimer - I'd be terrible as a parent, and as a customer service agent.
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