Gen 2 Wall Charger Issue

[greg.semrau]

Hi, long time owner first time poster..
(2018 Model 3, LR AWD @41kmi & 2021 Mode Y LR AWD @ 11kmi)

I have a Gen 2 wall charger (non wifi) and have been using it for three years without issue.. until today.

Issue: I plug the cable into the car, and it doesn’t charge
- The charge port light on the car goes from white (before plug in) to non-existent (once plugged in) instead of it’s series of click and green flashes
- the wall station doesn’t show any color (no red or amber or flashing)
- the app shows that it’s ready for charge and colors the cable red-ish after a while
- the car shapes the charging screen and a “ready to charge” in the corner

Any thoughts?

- I power cycled the circuit breaker (240VAC, 60A)… no luck
- only thing I could point to would be some cold wet weather and a stretched cable (outside) to charge the second parked car in the driveway

 

[Sophias_dad]

Hi, long time owner first time poster..
(2018 Model 3, LR AWD @41kmi & 2021 Mode Y LR AWD @ 11kmi)

I have a Gen 2 wall charger (non wifi) and have been using it for three years without issue.. until today.

Issue: I plug the cable into the car, and it doesn’t charge
- The charge port light on the car goes from white (before plug in) to non-existent (once plugged in) instead of it’s series of click and green flashes
- the wall station doesn’t show any color (no red or amber or flashing)
- the app shows that it’s ready for charge and colors the cable red-ish after a while
- the car shapes the charging screen and a “ready to charge” in the corner

Any thoughts?

- I power cycled the circuit breaker (240VAC, 60A)… no luck
- only thing I could point to would be some cold wet weather and a stretched cable (outside) to charge the second parked car in the driveway

Sounds broken. If both cars show the same symptoms its probably a problem in the charger.

Luckily the charger is covered by a four year warranty, so don't delay in reporting the issue to Tesla.

 

[ATPMSD]

Could be a problem with the breaker or loose connections. Open the case and check the voltage. Then trip the breaker and tighten the connections, do the same in the breaker panel.

Good luck!