We picked up our Model S in mid 2017 and on ordering was told it had homelink.
It said it had it but we could never get it to work. We let it go. I hassled Tesla a little before we were due to pickup our model 3 and the service department tells me it was a firmware error and it didn't have it.
Fast forward to late 2019 and we pick up our model 3, it was ordered pre-June 30 and the order page said it came with homelink and Tesla installed it post purchase gratis a couple months back.
It's pretty handy, we want it for our model S.
I didn't argue about getting it gratis on the model S, too much time had elapsed and it wasn't worth the argument, but I did make an appointment via the app to have it installed as a chargable item, it was for two weeks later as a mobile appt.
Two hours before the appointed time, I get a call from the tech telling me that homelink can't be installed on a model S post purchase.
Has anybody had it installed post purchase on their S ?
TLDR: model S didn't come with homelink, try to get it installed and Tesla accept appt but cancel it two hours before appt and say it can't be installed post purchase. WTF?
It said it had it but we could never get it to work. We let it go. I hassled Tesla a little before we were due to pickup our model 3 and the service department tells me it was a firmware error and it didn't have it.
Fast forward to late 2019 and we pick up our model 3, it was ordered pre-June 30 and the order page said it came with homelink and Tesla installed it post purchase gratis a couple months back.
It's pretty handy, we want it for our model S.
I didn't argue about getting it gratis on the model S, too much time had elapsed and it wasn't worth the argument, but I did make an appointment via the app to have it installed as a chargable item, it was for two weeks later as a mobile appt.
Two hours before the appointed time, I get a call from the tech telling me that homelink can't be installed on a model S post purchase.
Has anybody had it installed post purchase on their S ?
TLDR: model S didn't come with homelink, try to get it installed and Tesla accept appt but cancel it two hours before appt and say it can't be installed post purchase. WTF?
