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service appointments

  1. A

    Model 3 Will Not Calibrate

    Hello Everyone, My Tesla Model 3 SR w/ FSD arrived on June 24, 2021. I have not been able to get my cameras to calibrate despite driving over 200 miles on roads with lines that could not be more clear. In my first call to support, I was informed that the right pillar camera was at 0% but the...
  2. ehacke

    Service Appointment Cannot be set to "Read"

    Booked a service appointment for a door fit issue. After a bit I get a notification to approve the service with no cost (under warranty), I do so and the appointment is scheduled. App continues to say that I have an unread message and won't show me any other service menu options other than...
  3. GedMelbAU

    Problem logging service call via Tesla Android app

    I noticed the left front wheel has developed a clicking noise when turning right today. I tried logging a service call with Tesla using my Android Tesla App to get it looked at and I get an error when trying to submit the service request. Is anyone else getting this issue?
  4. K

    Model Y Service Questions

    I am dropping our Model Y for a service appointment to take care of some issues from delivery. Can someone please answer these Qs? It will be a touchless experience as per the text messages. Should the registered owner be present for loaner car/uber credits? How does it work if someone else is...
  5. R

    What Tesla Service Considers "Driveable" and "Safe"

    Sharing what I consider to be outrageous attitude by Tesla concerning service, driveability and safety. Background: On July 8th, the MCU on my 2016 Model S (3 months after warranty expired) completely failed. Car minimally drives - brake lights work but turn signals don't, warning lights and...
  6. A

    Can you request mobile service?

    Rear light cluster on my Model 3 cracked when something fell on it. Booked the service appointment via the app and it told me had to go to Bristol in September. Seems they have to replace the whole light, not just the plastic at a whopping £230. Anyway, this being my first service interaction...
  7. RNHurt

    So, I got an old Model S as a loaner ...

    ... and boy do I miss my MY! The MS feels like something Mercedes or BMW would build; large, heavy, and full of all kinds of buttons and levers. By comparison, the MY feels like a rocket ship from the future. That "single pane of glass" works really well once you get used to it. At one point...
  8. M_D129

    Finally! Service History!

    Luckily I don’t have to use the Service tab often, but noticed today, when scheduling service they finally show your Service History and invoices! Have been looking for this, since I got my first service done! For those that may ask, the version is iOS 3.10.6
  9. 8renda

    Getting homelink installed post purchase on 2017 Model S

    We picked up our Model S in mid 2017 and on ordering was told it had homelink. It said it had it but we could never get it to work. We let it go. I hassled Tesla a little before we were due to pickup our model 3 and the service department tells me it was a firmware error and it didn't have it...
  10. Beta V

    Service Nightmare

    What a nightmare. I got the system upgrade last week and when I got home, the car would not connect to my WiFi without an error message. We've discussed this here and on Facebook at length and none of the suggestions fixed it. I made a mobile service request and today a week later, the tech...

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