service appointments

Today Tesla Mobile came and replaced my 2016 Model X's cameras in order to support FSD. After they left I found that there's a visible gap between the edge of the camera assembly and the windshield and it moves if I press on it. Is a tight seal necessary for anti-fogging reasons? Is this just a...

Do any owners in Bryan (or the College Station area) know if mobile service is available there? The closest service centers are in east Austin and north Houston, and the service center guy in Austin said they do longer distances one day a week but he wasn't sure if they make it out to Bryan. I'm...

As a new Tesla owner, for that matter a new EV owner, I have what might be an absurd question. For every new ICE vehicle I have owned, there is a break in period of 500 - 1000 miles, where you return to the dealer for an oil change, gerneral inspection of the vehicle, etc. Is there any reason...

Car has 17k miles on it, warranty ends in December. Trying to decide to buy the ESA and keep it or sell it while the new buyer can still purchase the ESA themselves. Took it in for half shaft replacement for the "normal" model X shudder issue, which had been present for a little while under...

I'm sure versions of this story have been posted here before but felt I needed to share my frustrating experience at Tesla South Austin, especially since it was not my first bad experience with Tesla service. I needed to schedule service for a punctured tire and during the tire service my front...

Hey everyone, I'm having some issues that have been on going. 2021 MYLR. Bought new. Without fail, when I am watching Hulu or Netflix I will hear a pop or crackle from the speakers, the sound will go out completely and come back over a period of seconds, or the volume will lower with more...

Taking my Y in for service and wondering if they do things like top off windshield fluid, vacuum interior, wash the car, charge the battery? Any of those? I know for my old ice car they would do a lot of these as a courtesy.

Tesla replaced my X’s front control arms on my 2020 last weekend. By Wednesday the car is now saying traction control, lane departure avoidance, automatic breaking, cruise control , hold are disabled and another couple of items. Regen braking doesnt work either. The car makes a funny noise...

Went to make an appointment and saw the following message in the Tesla app: “$100 fee may be charged to your card on file for no-shows or cancellations and reschedules within 24 hours of appointment” I get it that cancellations and rescheduling can cause Tesla to squander precious resources...

Hello Everyone, My Tesla Model 3 SR w/ FSD arrived on June 24, 2021. I have not been able to get my cameras to calibrate despite driving over 200 miles on roads with lines that could not be more clear. In my first call to support, I was informed that the right pillar camera was at 0% but the...

Booked a service appointment for a door fit issue. After a bit I get a notification to approve the service with no cost (under warranty), I do so and the appointment is scheduled. App continues to say that I have an unread message and won't show me any other service menu options other than...

I noticed the left front wheel has developed a clicking noise when turning right today. I tried logging a service call with Tesla using my Android Tesla App to get it looked at and I get an error when trying to submit the service request. Is anyone else getting this issue?

I am dropping our Model Y for a service appointment to take care of some issues from delivery. Can someone please answer these Qs? It will be a touchless experience as per the text messages. Should the registered owner be present for loaner car/uber credits? How does it work if someone else is...

Sharing what I consider to be outrageous attitude by Tesla concerning service, driveability and safety. Background: On July 8th, the MCU on my 2016 Model S (3 months after warranty expired) completely failed. Car minimally drives - brake lights work but turn signals don't, warning lights and...

Rear light cluster on my Model 3 cracked when something fell on it. Booked the service appointment via the app and it told me had to go to Bristol in September. Seems they have to replace the whole light, not just the plastic at a whopping £230. Anyway, this being my first service interaction...

... and boy do I miss my MY! The MS feels like something Mercedes or BMW would build; large, heavy, and full of all kinds of buttons and levers. By comparison, the MY feels like a rocket ship from the future. That "single pane of glass" works really well once you get used to it. At one point...

Luckily I don’t have to use the Service tab often, but noticed today, when scheduling service they finally show your Service History and invoices! Have been looking for this, since I got my first service done! For those that may ask, the version is iOS 3.10.6

We picked up our Model S in mid 2017 and on ordering was told it had homelink. It said it had it but we could never get it to work. We let it go. I hassled Tesla a little before we were due to pickup our model 3 and the service department tells me it was a firmware error and it didn't have it...

What a nightmare. I got the system upgrade last week and when I got home, the car would not connect to my WiFi without an error message. We've discussed this here and on Facebook at length and none of the suggestions fixed it. I made a mobile service request and today a week later, the tech...